Happiness score is 48 out of 100
3.2 out of 5 stars.
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easyfinancial Employee Reviews for Collection Agent

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Collection Agent5 reviews
Canada5 reviews

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3.0Work-life balance

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You're A Robot

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I was a collections specialist at the National Call Centre. You are on an automatic dialing system and you are micromanaged way too much. The branch might be better than the centre since you will feel more human.


Good Benifits, Job Culture is amazing


pay is not great, Micromanaged
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Friendly working environment. Productive

The company is a financial institution. They have potential for career growth . The top management are very supportive and do their best to accommodate everyone.


Free lunch almost all the time
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Insights into easyfinancial

Based on 26 survey responses
What people like
  • Ability to meet personal goals
Areas for improvement
  • Trust in colleagues
  • General feeling of work happiness
  • Fair pay for job

Nice environment, like going to work.

Supportive management, co-workers are friendly, the job is very stressful in the beginning, but you get lots of help. Great 2 weeks paid training. Learning so much each day,


Fun things, gift cards


Shift work
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Fun rewarding palce to work for those who like being on their toes

Great place to work, can be intimidating at first due to so many micromanaging tools. People are nice, and compensation for your hard work is given when deserved. For people who can adapt to fast moving technical work on computers.


incentives are great, pay is great, lots of team building acitivities.


too much micromanaging
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Great working environment and coworkers bad place to work without prior knowledge of the field.

Great workplace and environment. Needs way better training and information providing services from within. Lack of communication at times.


Nice Office Space


Time Management
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Overall rating

Based on 149 reviews

Ratings by category

3.0 out of 5 stars for Work/Life Balance
3.1 out of 5 stars for Salary/Benefits
3.0 out of 5 stars for Job security/advancement
3.0 out of 5 stars for Management
3.2 out of 5 stars for Culture

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