Happiness score is 39 out of 100
3.3 out of 5 stars.
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Eastlink Careers and Employment

Work happiness

Scores based on about 22 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel they are appreciated as a person at work?
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About the company

  • Founded
  • Company size
    1,001 to 5,000
  • Industry
  • Headquarters
    Halifax, CA
  • Link
    Eastlink website
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51 jobs

Rating overview

Rating is calculated based on 113 reviews and is evolving.



Billing Specialist in Work from Home
on 23 August 2022
Typical Call Centre Experience
Working for Eastlink involves a typical call centre experience in that you will find yourself under a lot of pressure from both customers and management to solve problems that are often beyond your control. I work in the Billing Department, and if it seems like they are understaffed, that's because they are. There are only a few dozen of us to handle perhaps thousands of calls on a daily basis. Expect to be yelled at a lot by customers for long wait times as a result.
Field Technician in Timmins, ON
on 28 July 2022
very good company to work for
awesome company, they take care of you and support you in any way they can. they will help you succeed and grow and to get the job done. it is overall a career builder company
Sales Specialist in Dartmouth Crossing, NS
on 27 April 2022
Customer Care/Sales
Typical call centre environment. And you’re basically just a number . They claim to be a family oriented company . However they are getting as bad as the larger competitors . They don’t care about their employees . Terrible pay , trainers who can’t handle they’re positions . You’re thrown to the wolves with little knowledge . Basically to learn on your own . Mandatory overtime , bid for time off , always gets messed up . There are better jobs that pay more . Keep looking !
Sales Representative in St. John's, NL
on 22 April 2022
Terrible management and HR department. Commissions missing. You don't get paid according to the contract
Job is too demanding, does not allow any flexibility in hours. Mistakes made in payroll not addressed. Commissions not paid accurately. Reps regularly call in sick, management is awful. A lot of complaints from customers as well
Sales in Dartmouth, NS
on 3 March 2022
Typical call center mentality
Eastlink is a fast paced environment. They only care about sales. Your job is to sell as much as you can in as little time as you can. They don't care about their customers needs. They don't care about a work life balance. They don't care about your mental or even physical health. Everything you do is heavily monitored. If you go to the bathroom too much in a shift you'll be questioned about it. Their management is very poor. They treat their front line workers like dirt. They are often people who have never even worked the front lines and know nothing about the actual ins and outs of the job. Their shifts are all over the place. Overall terrible experience. Do not recommend.

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Questions and answers

People have asked 20 questions about working at Eastlink. See the answers, explore popular topics, and discover unique insights from Eastlink employees.

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Interview insights

Insights from 97 Indeed users who have interviewed with Eastlink within the last 5 years.

Favourable experience
Interview is average
Process takes about two weeks

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