The work experience of East Side Mario's is one I wish to repeat in the future. Such was the social boons of such a collaborative and kindly community of colleagues. Be prepared to help others when there is a rush. What goes around comes around.
Good experience to work with a positive and helpful east side team.The whole team was very vibrant , workplace was neat and maintained well.Talking about the management, the manager was very supportive and friendly to all workers.
a typical day at work consisted of me seating guests, telling them the daily specials. i learnt how to use a new p.o.s system. management was always very nice and cooperative with meeting my needs. the workplace culture was busy but manageable.
the hardest part of the job was not over-seating a server during busy times of the week.
The work environment at East Side Mario's was strenuous and often under-valued. It was commonplace to be demanded of hours and labour above and beyond a reasonable assumption without any opportunity for pay increase or upward mobility. It is a tiresome environment that requires more serving labour for less money than most other family restaurants.
Management was okay and very friendly. The owner was super nice. Management was very unorganized tho. work schedule was bad the manger would schedule you even when you aren't available. evenings were hella busy and stressful. some staff would not show up for shift and you would have to work longer. Most of the time we would run out of food and have to change people's orders in takeout. Takeout food was mixed up all the time. the Whitby location is not longer open because the company shut them down and employees still have not be paid.
Free soft drinks and bread
short hours, bad scheduling, place shut down before paying employees
This job taught me a lot of leadership and how to manage dealing with customers as well as how a restaurant works. Shifts usually start at 12 or 4 and shifts can vary in length depending on how busy it is there. The managers were very good to me and good at their jobs. The hardest part of the job is how fast paced it is, the best part was the people that you meet there.
When i worked there at 16 pay wasn't the best, most coworkers were awesome others rude to everyone, customers enjoyed the food but didn't enjoy majority of staff. The building itself was falling apart they had to shut the restaurant down for about a year. Management at the time seemed stressed and hard on you, made some people scared and cry. The owner (previous owner) didn't seem to care much about how his restaurant was looking. I do suggest working there now because it's beautifully re-done, under newish owner ship and from what i've heard staff and management is much nicer and more caring and understanding. Customers enjoy it much more now too.
during my time at East side Mario's, I found it to be a good start to grow myself as a person and to know what I wanted to do with my life. I would recommend this place for people that are just starting out with their first job
The Owner carries illegal operations and keeps the establishment dangerously close to getting shut down by an auditor. The place is disgusting and staff gets treated unfairly while being underpaid. Staff members come in intoxicated, unfit for work and he allows the person to continue working the shift
East Sides is a great place to work for inexperienced people looking to get into the restaurant industry. it can get fairly crowded at times resulting in stress in the work environment because the kitchen is very small. expectations are unclear at times and management can be intimidating when you first start working there but overall it is a good place for beginners.
Being a dishwasher is not easy. The hours are long and you will be soaked for 10h straight. That said the workplace culture at East Side awesome. Staff gets along and are always willing to help each other. Being a dishwasher sucks but if you work hard and people see that, it will be a short time before you get promoted to something better.
Working at East Sides was very difficult. The managers cussed at employees and got angry at them when they made mistakes rather than coaching them through it. The hostesses are treated like they are at the bottom of the food chain, and I was bullied and harassed by servers on multiple occasions while the managers did nothing about it. The line cooks made some of the young girls uncomfortable, and again management was not helpful in this. This was the type of job that made me afraid to come to work everyday and I had a very hard time staying focused. That being said, the hours were fantastic and I learned a lot in my time there.