East Side Mario's Employee Reviews

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Waitressing
Waitress (Former Employee) –  Greater Sudbury, ON13 April 2018
At the time it was under bad management and got closed down due to bankruptcy. The staff were great and inviting, the customers and tips were also good. The sections were evenly divided among waiters
Pros
Tips
Cons
Bad management
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Fun Job, Great Food
Server (Former Employee) –  Arnprior, ON13 April 2018
Great atmosphere, great food, great employees, it was always nice to come into work. Got familiar costumers coming in and seated with me, great repertoire.
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East side marios
Hostess (Current Employee) –  St. Albert, AB12 April 2018
Friendly staff and a positive work enviroment. Understanding of needs such as school or other activites when scheduling shifts. Learning to make decisions quickly
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East sides
Line Cook (Former Employee) –  Brantford, ON11 April 2018
Great opportunity for High-school peps and those looking for some extra money. Irregular working hours, usually focused towards the afternoon. Work is not very hard, but you need to be careful, after all there is hot equipment everywhere. Management is rarely concern with employee welfare, frequently understaffed.
Pros
Free food if you cover a shift (sometimes)
Cons
NO Job advancement, little concern for employee welfare
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Fun Experience
Closing Supervisor, Line Cook and Dishwasher (Former Employee) –  London, ON11 April 2018
Working here was a privileged, both staff and management are friendly and always willing to help. Worked in the kitchen and the menu is very easy to follow and cook.
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Not bad if you want to work only 3 hrs on weekends
Hostess (Former Employee) –  Toronto, ON7 April 2018
Majority of the staff was nice, but some were really rude. The amount of work that you have to do is not worth the pay, you don't even get minimum wage you get below. If you're scheduled to work and it is not busy then you'll have to wait half an hour to an hour for someone else to clock out so you can clock in. You don't get enough hour either, you'll work about 3 hours for the day and that's it. Also the management is very unprofessional.
Pros
Free food after 5 hours
Cons
The pay, not enough hours
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Great staff, Ok managment, not very many hours
Hostess (Current Employee) –  Pickering, ON6 April 2018
awesome co-wokers

long days that entail not many hours (split shifts)

management is THE best

50% off of staff meals

you basically over work yourself and the pay does not reflect that..

great location
Pros
50% off STAFF meals, awesome cowokers
Cons
long days, not many hours
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A very fun place to work
Hostess (Current Employee) –  Kingston, ON30 March 2018
The coworkers are really nice and understanding.The management is very open minded and the hours are great. There are a lot of benefits to working at east side Mario
Pros
sometimes you get free soup
Cons
it gets really busy
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not many hours, decent work place
Hostess (Current Employee) –  Bowmanville, ON29 March 2018
Working at East Sides you don't get many hours, you may be scheduled but not start or you may only start for an hour or two. When you do work you greet guests, seat them clear and wipe the tables and make sure the guests are happy.
Pros
50 % of meals
Cons
not enough hours
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Learned alot about the restaurant industry
Prep Cook/Hostess (Former Employee) –  Orillia, ON27 March 2018
Learned a lot about how to chop and prep lots of food
Learned how to properly cleaned tables and set them
Learned how to seat people in the proper seat according to the table chart
Pros
Discounted food
Cons
Long hours
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Environnement de travail dynamique
Hôtesse (Current Employee) –  Saint-Jérôme, QC23 March 2018
Le travail est toujours présent, le travail d’équipe favorise la performance de chacun
Pros
Tips
Cons
Quart de travail de courte durée
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amazing place to work
Chef (Current Employee) –  Ottawa West, ON20 March 2018
Lucky to work here. Amazing staff and a pretty busy place to work. The place known for its amazing food and customer service that the servers provide to the customers.
Pros
free meals to go
Cons
stressfull life
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Productive and fun place to work
Waiter/Server (Former Employee) –  Ottawa, ON19 March 2018
I enjoyed my time working at East side Mario’s. All staff was very friendly and became good friends with most of them. Management was very helpfully and willing to listen to any issue you may have.
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Works ok, People are great
Host (Current Employee) –  Aurora, ON19 March 2018
worked her for quite some time now, the job can be long and tiring but the people that you work with are really nice and friendly. Made some great friends.
Pros
great people
Cons
quite tiring
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The job is usualy easy to keep up with. (usualy)
Dishwasher (Current Employee) –  Kitchener, ON19 March 2018
The job is fairly simple. But the management seems to keep finding ways to make it harder by cutting hours for dishwashers and putting only one person on for 2 person shifts and getting rid of morning shifts leaving the dishwashers with more work to do when they show up for their shift. The servers and hosts aren't perfect either.
Pros
Good hours. (originaly)
Cons
Management is cutting hours and creating more 1 person shifts even when they require 2 people
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Not a pleasant first job experience
Hostess (Former Employee) –  London, ON13 March 2018
At the beginning all seemed well. I was not set to work unreasonable shifts and my training went well but towards the end the management was very rude, i would be set to work a shift and they would send me home after an hour because it was not busy anymore, it was such an inconvenience for me being a student i decided to end my time there.
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Poorly run restaurant
Server/ Bartender/ Supervisor (Former Employee) –  Hamilton, ON6 March 2018
Bad ownership which lead to bad customers who were looking for something for free and bad tips. Constant running of soups, salad and bread. Smaller sections (because of all you can eat-no time to talk to guests& too busy running food). Not a late-nite kind of place. Families and children. Annoying birthday song. I imagine other East Side Mario's are different but this is a review for this location specifically
Cons
All you can eat
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Fun Staff and Customers
Front of House Manager (Former Employee) –  Sarnia, ON6 March 2018
Was a upbeat fun place to work, with a great group of staff and the clientele were all amazing. With a great corporate structure and a all you can eat mania of soup salad and bread, this is a great place to work/serve and become good at your job.
Pros
Free meals
Cons
Angry customers
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Such an upbeat place to make money and make life long friends.
Hostess (Current Employee) –  Orillia, ON3 March 2018
The management is amazing here. The culture and environment is so upbeat and happy. They're some of the most understanding people I have ever met. They really give you that security and family like feeling. I have learned a lot of life skills such as life skills, problem solving skills, organizational skills, etc. I would highly recommend working here.
Pros
Tips
Cons
No end time
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Great stepping stone within the industry
Bartender (Current Employee) –  Toronto, ON1 March 2018
East Side’s is a fast paced chain managed by Cara corporation. It was a great entry level position and I enjoyed the work atmosphere. Would definitely work there again.
Pros
Teamwork
Cons
Out of date restaurant atmosphere
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Overall rating

3.6
Based on 411 reviews
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Ratings by category

3.5Work/Life Balance
2.9Salary/Benefits
3.1Job Security/Advancement
3.2Management
3.5Culture