Account Manager (Former Employee) – Saskatoon, SK – 5 May 2017
The staff at the branch I worked at are great. Nice people, but the management team provide little to no support at all. There was no training to speak of. I learned from the local rep who was too busy doing their job to help a new employee. Calls are not returned and when they are, you are asked to wait until they can get back to you with an answer. A complete lack of direction from the district manager made it very hard to meet expectations that were not clearly defined. The company vehicle's all have GPS and you are tracked 24/7. Nice to have use of the vehicles. But they use the tracking data against you. There is a feeling of paranoia throughout the office. Low moral, high turn over in several positions. Lack of direction from upper management leave this company in a negative light.
Personal use of company vehicle, benefits.
Lack of support, no training, bad moral in office. Micro management.
Operations (Former Employee) – Western Canada – 3 May 2017
Management talks up the benefits of the company and culture. Once you are in they turn in to micro managers. They will remind you of how well you are paid (which you aren't), how the benefits make it a good place to work and they just give blanket raises (not performance based) once a year. East Penn would be a much better place to work if management trusted the people they hired and lived my the mission statement they are so proud of. Good short term employment, but don't expect to retire here with the current management structure
100% benefit coverage and great RRSP contributions
Micro Managers, branches are short staffed and very long hours to get the job done
Salary is decent. Beware of management. Slow hiring process.
Sales Representative (Former Employee) – Western Canada – 6 February 2017
Worked in sales dept.. Micro-managed with company equipped GPS tracking and expected office hrs vs field time. Management will use GPS tracking reports against you during Performance reviews. Regional Managers do not have your back vs Head Office. Fellow employees at the branch / warehouse were friendly, knowledgeable and willing to assist. Without these employees the company would be twisting in the wind. Technical product knowledge training seriously lacking. Salary was decent.
Decent Salary, Personal use of company vehicle, Fellow employees at the branch level, knowledgeable and helpful.
Field Mgrs handcuffed in field from making quick decisions, lack of training, Regional Mgrs lack of support vs HO, Poor overall morale, GPS vehicles allowing Mgmt to track 24/7, No commission paid on servicing Nat. Accts
Part-time Office Assistant (Former Employee) – Toronto, ON – 4 February 2016
My main job involved filing and data entry as an office assistant. Filing encompassed organize documents consistently for easy access, then physically filing them by company. Data entry involved inputting sales data in spreadsheets, creating new files due to new contracts with companies, enter dimensions and weights of products, typing up meeting notes, and more. Near the end my job as "office assistant who does filing and data entry" became "office assistant who does filing, data entry, and odd jobs" - there was always something to do.
Human resources would assign me to someone in the office who had said they needed an assistant. Co-workers were friendly and patient, especially when instructing me for new tasks. It varied between people, but most would ask if I could repeat what they had told me to do, and if I had any questions or concerns. They would also check if I had taken my break or had lunch, and if I was having lunch or taking a break, would include me in conversations.
The hardest part of the job was its tediousness - filing and data entry alone could take up a full work day, and the only variation would be the data to read or enter. However, co-workers helped to make it an enjoyable job. I never once felt insignificant, unappreciated, or uncomfortable.
From these experiences I re-affirmed that it's okay to ask questions and ask for help, especially for new tasks. I learned efficient ways to adapt to unexpected jobs without feeling overwhelmed. I got comfortable asking if people wanted my take on tasks and if I could help them instead of waiting for themmore... to ask me. It also greatly improved my handwriting!less
Marketing (Former Employee) – Ajax, ON – 29 October 2015
Horrible experience here. Let the whole marketing team go with no valid explanation and after positive annual reviews. Poor management, no direction or job security. Expected to work long hours. Years behind in digital marketing initiatives and ecommerce.
Do yourself a favour and stay away from this company.