E-Comm 9-1-1 | Emergency Communications for British Columbia Incorporated Employee Reviews in Victoria, BC
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Amazing job terrible people
POLICE CALL TAKER (Former Employee) - Victoria, BC - 12 March 2021
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The most useful review selected by IndeedI hope I never have to call the police. The first 6 weeks are great in class the theory portion is wonderful. The people who are in charge of on the job training are not trained first. They brought various police detachments together into one call centre then started training classes the way Ecomm wanted it to be but didn’t bother to get their on the floor trainers on board, so you were tested and rated on the Ecomm method but trained by either RCMP or municipal police. The groups did not work collaboratively and they talked badly about the other, listening to your trainer talk about others in your class and gossiping sure didn’t make anyone feel. When testing time came around we did not have the skills needed to pass and were set up to fail. I didn’t mind failing but they emotionally scarred me to the point that I wasn’t sure I could assist a person when they called in. These people are bullies and would not trust them with me life.
Pros
Nice facility
Cons
Terrible people
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Official response from E-Comm 9-1-1 | Emergency Communications for British Columbia Incorporated
19 March 2021Thank you for taking time to write a review about E-Comm. As we are a consolidated Emergency Communications Centre, we provide services to multiple police and fire agencies—policies and procedures are often similar, however, there are differences and nuances based on the agencies we service. From what you’ve shared, we understand your experience was negative and we’d appreciate speaking with you further. Please email talktoecomm@ecomm911.ca to get in touch with us.
Apply at your own risk...
Call Center Agent (Former Employee) - Victoria, BC - 2 June 2020
I worked at Ecomm for 7 months and the politics with management and your coworkers is unbelievable. This job at ecomm is comparable to your high school drama. I was hired with 7 people in my class and after 5 months only 1 person was left with me.
I ended up quitting ecomm because the workplace was so toxic.... apply at your own risk and do your homework on other reviews
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Insights into E-Comm 9-1-1 | Emergency Communications for British Columbia Incorporated
What people like
- Clear sense of purpose
Areas for improvement
- Energizing work tasks
- Support from manager
- Sense of belonging
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2.3 out of 5 stars for Work/Life Balance
2.8 out of 5 stars for Salary/Benefits
2.1 out of 5 stars for Job security/advancement
1.9 out of 5 stars for Management
2.0 out of 5 stars for Culture
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