View all E-Comm 9-1-1 | Emergency Communications for British Columbia Incorporated reviews

E-Comm 9-1-1 | Emergency Communications for British Columbia Incorporated

E-Comm 9-1-1 | Emergency Communications for British Columbia Incorporated Employee Review

The only reason to work here is great coworkers

Dispatcher (Former Employee) - Vancouver, BC - 4 October 2022

This job is beyond stressful with little to no help from upper management. No one truly cares about the stress you endure and they throw you out with no proper explanation or follow up. They state collaboration is such a big part of their company but don’t follow through. Fair wages but still not enough for the multiple jurisdictions you are expected to take on. The best part of working here is the great call takers that surround you and will be the reason you keep going until job burnout takes it’s toll.

Ratings by category

1.0 out of 5 stars for Work/Life Balance

4.0 out of 5 stars for Salary/Benefits

2.0 out of 5 stars for Job security/advancement

1.0 out of 5 stars for Management

2.0 out of 5 stars for Culture

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Worst place to work

Fire and dispatch (Former Employee) - Vancouver, BC - 28 March 2023

First week was group training scenarios…. Excellent instructor had so much fun learning!! Really poor on the job training program. The staff are rude, cold, not inclusive and unsupportive. I apparently had the best trainer and all he talked about was what a horrible place E-Comm was to work and he felt sorry for all the new recruits because they didn’t know what a horrible place they were getting into. If that was their best I would hate to see their worst !

Pros

Pay and benefits

Cons

The staff and Mgmt

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Same role

What's not to like?

Dispatcher (Current Employee) - Saanich, BC - 20 July 2022

If you like to be paid well with benefits and pension all while serving the greater community then please apply. Comradery on the teams/floor is great and there is support to help you all around. Management provides staff perks throughout the year. The hardest part of the job is at the start when you are learning/training. Stick with it and things will be great eventually. No day is the same. Don't let some of the poor reviews discourage you. Some people are not a good fit with the job and leave blaming others.

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Same location

Terrible work place

Police call taker (Current Employee) - Vancouver, BC - 4 September 2023

I have been at ecomm for about a couple of years and it has been a rollercoaster. 2 years full of constant put downs over the smallest mistakes, condescending supervisors, belittling dispatchers. I applaud the call takers who have been at ecomm for 5+ years- you are a hero, thank you for what you do. But also- so sorry this has been your life. The calls can be challenging, but it’s the environment at ecomm that truly breaks you.

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