Dufry Employee Reviews

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2.0
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Current supervisors/ managers beware
Sales Supervisor (Former Employee) –  Vancouver, BC12 February 2019
Let’s me start by saying when you first go through the hiring process it makes you feel like you have picked the right place to work.

Upper Management is nice at first, but eventually their true colors show.

They promise to support you and help you if you need help. They promise to help you be successful in your position they promise to be transparent and open but the true is in the end all is false.

Great place to work due to the environment which is not created by the management team but by the frontline staff you get to meet amazing people from different backgrounds.

In the end if they don’t like you or you have served your purpose to them they will let you go “with out cause and pay you out”.

Even doe they say they will help and support you to be successful in your role.

So current supervisors/management beware before applying with this company.
Pros
Pay, benefits, work life balance
Cons
Management, Culture
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1.0
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Bullying
Sales Representative (Former Employee) –  Richmond, BC10 January 2019
Salary and benefit was good, but the people who works there can be really really tough to deal with. Instead of getting guidance from the old employees they will expect you to be so smart in everything to the point it will give you anxiety. If they don't like you they will make your working life uneasy and gossip in front of you. So environment wise if you are weak by heart this company is not for you.
Pros
good benefits and salary
Cons
bullies
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1.0
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The job is temporary
Sales Associate (Current Employee) –  Richmond, BC7 September 2018
The hour wage is $16 per hour .Dufry is easy to fire people. Many employees kiss the key holder butt ,they can get the standard working hour for 40 hours per week. I am a male employee,my supervisors don't like to help me. The key holders and supervisors openly play favorites with members of their team and isolate themselves from they dislike.When the key holders don't like you,you must get non-stop trouble.They will make you to confuse by fact on their orders or their decision and make rumors influence all colleagues hate you . The female key holders and supervisors are fond of gifts and their friend group party . A new naive young sale associate paid $90 for a lunch with one of a female key holders.The male key holders like young girls.
Cons
Does not have the employee benefits
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1.0
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Worst workplace
Sales Associate (Former Employee) –  Richmond, BC7 August 2018
The management was very bad in this company. They dont care about the people how hard they work because they thought they know that when they apply this job and also got paid.

Somepeople spreads a sense of false gossips and rumours, but management does not care. Supervisor don't care your work performance if you know how to flattering to them.

Not recommend to work in this company if you don't know how to suck up,ingratiate your boss.
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1.0
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Lack Integrity
Sales Associate (Current Employee) –  Richmond, BC26 July 2018
The company has good people, however management needs an overhaul. The company spreads a sense of false cult like corporate culture, but management does not live by the corporate culture.

The company is a stepping stone for you to build your experience on your resume. However, there is very little opportunity to move up the ladder. Management is not present and engaged with staff unless there are issues they need to attend. They are not there to lead and mentor. A lot of power tripping individuals and silo departmental mentality. At times work conditions can be toxic due to mismanagment and poor communication.

Due to negative reviews, the company sent out an internal email to employees to give their ratings a bump up. I am giving my honest review, and I am not going to sugar coat things.
Pros
Great staff members, good benefits
Cons
Poor incompetent management, dishonest workplace culture promoted in the company
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5.0
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Amazing culture, people and environment
HR Assistant (Former Employee) –  Vancouver, BC25 July 2018
Probably one of the best workplaces out there. Enjoyed working here and hope to work again with them in the future. The culture of the company is good too - people are always open minded and always open to feedback.
Pros
training sessions
Cons
n/a
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5.0
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Fun place to work at, and tons of opportunities of advancement.
Sales Supervisor (Current Employee) –  Vancouver, BC24 July 2018
Started out as a Sales Associate and is now a Sales Supervisor.
Lots to learn at the beginning and many helpful and friendly colleagues who are always available to provide support.
Company encourages internal advancement and provides us with the training needed to be successful in the company.
Management is approachable and easy to talk to, they always try their best to provide you with answers to your questions.
Pros
Management is approachable and easy to talk to, helpful colleagues, great opportunities of advancement.
Cons
Can be overwhelming at the start with lots of information.
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3.0
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active and fun
Sales Associate/Cashier (Former Employee) –  Richmond, BC17 July 2018
I had a great 10 months at this company was able to meet great people and learned new skills such as pricing products, promotions and customer service.
Pros
fun events like christmas party, sun run and halloween
Cons
communcations and managment
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5.0
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Great place to work
Manager (Former Employee) –  Vancouver, BC14 July 2018
Great company to work for , i have been with the company for the last 7 years,,Plenty of growth opportunities, encouragement and support from Manager's,Great team culture , everybody believes in supporting each other, family kind of environment. lots of outside work fun activities for employees, Great benefits.

Definitely recommend people to work with Dufry , Vancouver.
Pros
Great benefits, lots of fun activities, staff discount while travelling, Growth opportunities
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5.0
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Great place to succeed
Store manager (Current Employee) –  Vancouver, BC10 July 2018
The beat thing about working at world dufry free
1. Atmosphere around the stores
2.working with others with the same mentality
3. Busy and always something to do in the stores
4. Incentives
5. Management/Supervisors listens and understands(accommodates where possible)
6. Shift flexibility as a 24 hr business
7. Do events outside of work - family fun days
Sun run
Staff appreciation days
8. Staff progression - sales to key holders , key holders to supervisors and supervisors to managers.
9. Internal trainings to development knowledge
Pros
Staff development, wages, atmosphere Managerment and supervisors
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2.0
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Not recomended
Labourer (Former Employee) –  Richmond, BC8 July 2018
Poor management and poor corporate environment in this company. Many leadership problems within the orginazation which causes a lot of anxiety to staff members. Employees are not valued in the company. If money is not your motivation then I would stay FAR away from this company.
Pros
You get a salary
Cons
Bad management and morale
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1.0
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Worst workplace ever!
Cashier/Customer Service (Former Employee) –  Vancouver, BC3 June 2018
Management sucks. People working there are like slaves. Management doesn’t care and won’t lift a finger to help. Their motto: “if you’re not happy then leave”!
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Overall rating

3.5
Based on 71 reviews
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3.3Work/Life Balance
3.2Salary/Benefits
3.2Job Security/Advancement
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3.3Culture

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