Sales Associate (Current Employee) – Richmond, BC – 4 August 2018
Like all big companies there are alot of Pros and Cons to any job I have been with Dufry for over 5 yrs now and I enjoy working, learning and making great friends. Through the years I have been here, I have seen many changes for the good. For instance, communication between staff and management. . . it's getting better and management have been making great strive to hear us out. I enjoy working in YVR meeting many different people on their way home or on holidays. It can be crazy busy in the Stores especially in the Summer but I do enjoy the hustle bustle. World Duty Free Dufry is a great place to work and learn new things. . . one thing I like is that I don't have to worry what to wear every morning. . . we have uniforms that is supplied to us. Each year we go on the Sun Run, Christmas Dinner and Dance (great gifts too), Family Fun Day. . don't worry about $$ . . it's paid for by WDFG Dufry.
So, if you are interested working in YVR airport, meeting new people, enjoy making new friends. . . overall a "People Person" come check it out !!
Good wages, great way to make new friends
Like all jobs . . . time to time meet nasty customers
Sales Associate (Current Employee) – Richmond, BC – 7 September 2018
The hour wage is $16 per hour .Dufry is easy to fire people. Many employees kiss the key holder butt ,they can get the standard working hour for 40 hours per week. I am a male employee,my supervisors don't like to help me. The key holders and supervisors openly play favorites with members of their team and isolate themselves from they dislike.When the key holders don't like you,you must get non-stop trouble.They will make you to confuse by fact on their orders or their decision and make rumors influence all colleagues hate you . The female key holders and supervisors are fond of gifts and their friend group party . A new naive young sale associate paid $90 for a lunch with one of a female key holders.The male key holders like young girls.
Sales Associate (Current Employee) – Richmond, BC – 26 July 2018
The company has good people, however management needs an overhaul. The company spreads a sense of false cult like corporate culture, but management does not live by the corporate culture.
The company is a stepping stone for you to build your experience on your resume. However, there is very little opportunity to move up the ladder. Management is not present and engaged with staff unless there are issues they need to attend. They are not there to lead and mentor. A lot of power tripping individuals and silo departmental mentality. At times work conditions can be toxic due to mismanagment and poor communication.
Due to negative reviews, the company sent out an internal email to employees to give their ratings a bump up. I am giving my honest review, and I am not going to sugar coat things.
Great staff members, good benefits
Poor incompetent management, dishonest workplace culture promoted in the company
HR Assistant (Former Employee) – Vancouver, BC – 25 July 2018
Probably one of the best workplaces out there. Enjoyed working here and hope to work again with them in the future. The culture of the company is good too - people are always open minded and always open to feedback.
Fun place to work at, and tons of opportunities of advancement.
Sales Supervisor (Current Employee) – Vancouver, BC – 24 July 2018
Started out as a Sales Associate and is now a Sales Supervisor. Lots to learn at the beginning and many helpful and friendly colleagues who are always available to provide support. Company encourages internal advancement and provides us with the training needed to be successful in the company. Management is approachable and easy to talk to, they always try their best to provide you with answers to your questions.
Management is approachable and easy to talk to, helpful colleagues, great opportunities of advancement.
Can be overwhelming at the start with lots of information.
Manager (Former Employee) – Vancouver, BC – 14 July 2018
Great company to work for , i have been with the company for the last 7 years,,Plenty of growth opportunities, encouragement and support from Manager's,Great team culture , everybody believes in supporting each other, family kind of environment. lots of outside work fun activities for employees, Great benefits.
Definitely recommend people to work with Dufry , Vancouver.
Great benefits, lots of fun activities, staff discount while travelling, Growth opportunities
Store manager (Current Employee) – Vancouver, BC – 10 July 2018
The beat thing about working at world dufry free 1. Atmosphere around the stores 2.working with others with the same mentality 3. Busy and always something to do in the stores 4. Incentives 5. Management/Supervisors listens and understands(accommodates where possible) 6. Shift flexibility as a 24 hr business 7. Do events outside of work - family fun days Sun run Staff appreciation days 8. Staff progression - sales to key holders , key holders to supervisors and supervisors to managers. 9. Internal trainings to development knowledge
Staff development, wages, atmosphere Managerment and supervisors
Labourer (Former Employee) – Richmond, BC – 8 July 2018
Poor management and poor corporate environment in this company. Many leadership problems within the orginazation which causes a lot of anxiety to staff members. Employees are not valued in the company. If money is not your motivation then I would stay FAR away from this company.