DoubleTree by Hilton
3.7 out of 5 stars.
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DoubleTree by Hilton Employee Reviews for Front Desk Agent

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3.6Work-life balance

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Friendly working environment, great staff.

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Work alongside friendly and cooperative staff. Daily check list duties, end of shift float close outs, face to face and phone call customer service. Guest complaints about other departments would be the hardest part, left to fix mistakes of others. Most enjoyable part is fulfilling the guests needs and making things right for them.
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My Family

My Family, I will miss seeing them every day. It's a hard job but a fair one. I'm only adding filler since this job site is forcing me to say more about something than I feel I need to.
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Doubletree hotel

Customer Service/ Cashier the guest can be challenging at times. I have learned to cope with many walks of life. Management needs a overhaul out the door. My coworkers are alright sometimes to much backbiting. Hardest part of the jobs is they keep adding new features to the System OnQ not being paid enough. the most enjoyable thing is having different guest at the hotel some of them are really nice. That's all I have to say.

Pros

Non

Cons

Don't bother working there.
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Good work environment, Upbeat co-workers, Fun place to work.

At this work placement, i learned how to work as a team & to be more understanding. I had the opportunity to experience hands on learning in the work field with Double Tree.

Pros

Good hours, Long lunch break, Good pay

Cons

Working weekends, early mornings, late nights
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It's good if you are looking for just part time job.

Not much to say except it's brand name. If you are looking for just part time job this is okay place to work but not as your career to step up to next level because the CEO do not care about your all hard working.

Pros

employ hotel room rate in any hilton family hotels in the world

Cons

Terrible & horrable management
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Front Desk Agent

Nice culture. Helped me to maintain relationship with guest coming in . Learned Checkin and Check out. Learned how to maintain Standards.
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Overall rating

3.7

Based on 4,674 reviews
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Ratings by category

3.6Work/Life Balance
3.4Salary/Benefits
3.4Job security/advancement
3.4Management
3.6Culture

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