Flexible hours but poor engagement between management and drivers
Food Delivery Person (Current Employee) – Vancouver, BC – 13 February 2017
You are allowed to set your own schedule, giving flexibility for work/personal life balance. They are typically busy, and as this is piecework, there is no guarantee on income, but they are typically busy so there is a good chance to make good money daily. The communication between customers, restaurants, and their dispatch (which is mostly remote) is poor, and some days too much of a driver's time is wasted correcting miscommunication between the above parties, which could result in working 12 hours, spending $40 on fuel for your vehicle to make $60. Also, as most of their infrastructure builds around their apps for smartphones, updates are poorly managed, leading to both drivers not getting orders when there is work, and restaurants not getting orders (or even being able to open the application altogether).
Flexible hours, decent earning potential
Highly variable income, poor communication between dispatch and restaurants