Dollarama Employee Reviews

Nice co workers, managers weren’t great. The customers for the most part good. Job itself is pretty good for your average part time job. Found it enjoyable.

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Unproductive and toxic management

Assistant Team Leader (Former Employee) - Calgary, AB - 28 September 2023

Routine merchandising and retail tasks were assigned. It was same everyday. I learned 10+ management styles in a span of 2 months since we had no stable management personnel. Managers were self-involved and took little to no care about the team. They always wanted to make sure they are on the good spot. Workplace culture was negative and toxic. Peers see other as a competition and there were political motives towards promotion. Hardest part of the job was to deal with customers vs managers. Reason is you are not allowed to void any transactions. There was no support from management to make employees feel easy about few aggressive customers. I enjoyed rare days when everyone forgot the differences and enjoyed working together. But it was very rare.

Pros

If managers are good leaders, you will enjoy working.

Cons

zero management; you have to work extra hours because they want you to.

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Insights into Dollarama

Based on 1,508 survey responses

What people like

Ability to meet personal goals
Supportive environment
Feeling of personal appreciation

Areas for improvement

Fair pay for job
Sense of belonging
General feeling of work happiness

Fast paced and easy

Cashier (Former Employee) - Edmonton, AB - 27 September 2023

I had a lot of fun working here. Fast paced environment, kind and understanding coworkers, and overall easy job. Hardest part was rude and picky customers.

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Honestly terrible

Cashier (Former Employee) - Calgary, AB - 26 September 2023

This job is awful. I’ve had bad jobs prior to this but I think this one takes the crown. Within 2 weeks of me starting it was atrocious. They hired me as a merchandiser and then proceeded to only ever put me on cash where I didn’t get taught what to even really do. But got in trouble constantly for not doing what I was supposed to do. Management is hypocritical and has a no phone policy but all employees have their phones but get mad at new hires for having theirs. They get mad at you for standing behind the till but whenever you leave the till people are still getting mad at you because “you’re not doing your job”. your told to try to put returned items back on display but you can’t leave the front. You’re expected to fix all the repairs but nobody will tell you how to fix most of them besides the obvious things that you just glue or tape back together a package. You can’t void items and they keep track of how many you do and get mad at you for it when it’s literally the customer saying they don’t want something anymore. They won’t hire full time employees strictly so they don’t have to give you good benefits or hours but management will work 10 hour shifts while only giving other employees 4 hours. They talk bad about you behind your back and judge your work ethic but don’t teach you how to fix it. And it’s just a mess. Every day is some new bs that’s contradictive to something they’ve previously mentioned.

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Awful

Cashier (Former Employee) - St. Albert, AB - 24 September 2023

What is the best part of working at the company?Awful, they don't value as person and neither as employeeWhat is the most stressful part about working at the company?Everything from Cash to stocking What is the work environment and culture like at the company?The worst they acuse you of stilling without a reason What is a typical day like for you at the company?Very stressful, attending at the cash register and stoking, you really need to have a lot or multi tasking skills

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my overall experience working is great and happy

Head Cashier (Former Employee) - mississauga ontario - 24 September 2023

What is the best part of working at the company?love being with people helping customers cashier stock shelvesWhat is the most stressful part about working at the company?no stress for me i work better under stressWhat is the work environment and culture like at the company?the environment and culture is excellentWhat is a typical day like for you at the company?like to be busy and around people all day

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work so easy people invent drama to pass the time

Assistant Team Leader (Former Employee) - Nanaimo, BC - 21 September 2023

the work is easy to the point that people are wilfully lazy and invent random issues to rage over. management is useless if you have a real problem but will hammer down on something small. If you are a hard worker naturally then you'll be made to do everything while the lazy workers sit back and complain about how they have to do too much. the vacation days are a joke and overall the environment of it all will leave you with one long headache.

Pros

easy advancement if you put in a little effort

Cons

underappreciation for hard workers, lack of management, overly dramatic workplace

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Not a very good company to work for I would give them a 3 rating

Stock Clerk/Cashier (Former Employee) - Ontario - 20 September 2023

What is the best part of working at the company?Nothing awful company awful pay no raises not enough hours for full time terrible benifts What is the most stressful part about working at the company?Set up of all the seasons and take downWhat is the work environment and culture like at the company?Very stressful not very organized poor communication between employee and head office and management not long enough training .What is a typical day like for you at the company?Very busy morning slow evenings alot of cleaning barly anytime to stalk

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Gestion mal organisé

Superviseur (Former Employee) - Gatineau, QC - 19 September 2023

Vraiment mauavais ! J’ai déteste travailler là bas

Pros

rien

Cons

tout

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Too much drama and work. Low morale

Sales Associate (Former Employee) - Winnipeg, MB - 17 September 2023

Too much drama. Too much work. Management is insensitive to workers. If you get a manager who is one race then expect a lot of workers to be the same race. You feel left out

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Jobs at Dollarama

Assistant Store Manager

Travailler pas pour eux surtout a Saint-Jean-sur-Richelieu

Chef d'équipe (Former Employee) - Saint-Jean-sur-Richelieu, QC - 16 September 2023

Tenez-vous loin de Dollarama a st-jean-sur-richelieu surtout si vous entendez le nom de Ferland comme gérante de district avec sa p'tite clique d'amis quel pose dans les Dollarama, sans aucune entrevue elle les fait rentrer direct comme ACE

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Pire emploi

Caissière, service à la clientèle (Former Employee) - Joliette, QC - 16 September 2023

Tout le monde est hypocrite et parle dans le dos de tout le monde; on dirait une classe de maternelle. La plupart des employés sont incompétents mais ne se font rien reprocher, tandis que ceux qui travaillent bien se font mettre beaucoup trop de pression et doivent travailler pour deux. La gérante est bête comme ses pieds et décourage le travail d'équipe. Les employés plus jeunes ne sont pas pris au sérieux, même avec des années d'ancienneté. Les demandes de congé ne sont pas souvent respectées, le salaire n'est pas suffisant pour vivre décemment, même à temps plein, il n'y a pratiquement aucun avantage social, on se sent toujours surveillé et la clientèle urine dans les allées et crie sur les employés de temps en temps. Je déconseille fortement cet emploi.

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Lieu de travail très chargé

Commis au service à la clientèle (Current Employee) - Place-Versailles, QC - 16 September 2023

Je ne recommande pasIl y a tjrs bcp de clients et l’emploi n’est pas vrm flexible …… ils veulent s’uon travaille 7/7 et les gens démissionnent souvent alors on se trouve vraiment débordé

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Lieu de travail

Gérante de magasin (Former Employee) - Montréal, QC - 15 September 2023

Un très grand magasin avec beaucoup d’opportunités.En tant que gérant nous touchons à tout les postes ce qui peut être très prenant et nous sommes en appuie de nos associés

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Stressful and poor management

Team Leader (Former Employee) - Thunder Bay, ON - 15 September 2023

There wasnt enough staff, making the managers do more work than was needed. Day shift didn't clean after themselves, making the closing shift work harder to clean the store for closing. When I tried to tell the other managers about my chronic health problems, they shrugged it off and didn't even let me about what I needed to make work life a little easier for me. When I made a stupid mistake, instead of letting me change what I didn't and better myself, they went straight to firing me. The regular staff (floor workers and cashiers) were honestly great and I will miss them. The store manager and assistant store manager where I was were toxic.

Cons

Not enough hours for "full time"

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The family atmosphere.

store front, stocker (Current Employee) - Hamilton, ON - 15 September 2023

What is the best part of working at the company?co-workers, work expectations.What is the most stressful part about working at the company?the customers cause all of the stress.What is the work environment and culture like at the company?the culture at my store is like family.What is a typical day like for you at the company?everyday varies depending on foot traffic.

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fun place

Cashier (Former Employee) - Ottawa, ON - 14 September 2023

Dollarama offers a great work environment with flexible hours, growth opportunities, and a diverse team, making it a rewarding choice. Recommended it to anyone.

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It's alright.

Key Holder (Current Employee) - Steinbach, MB - 14 September 2023

Training is almost non-existant. Nobody wants to do it.Minimum wage increases in Manitoba are messing with people's wages, some cashiers are making more than people above them. They send new seasons way too far ahead of time and the amount of things that can't even go out yet are far too overwhelming. If someone useless is hired, it's nearly impossible to get rid of them.The backroom will often be filled with so much extra stuff everywhere, there's no room for proper fixture storage. Got a few 10 cent raises for a few years and now nothing.If anything gets recalled, it sits in the back wasting space for several years. ...But my coworkers are alright, so there's that.This company could use so many improvements...

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Avoid

Associate (Former Employee) - Kelowna, BC - 10 September 2023

Poor management, poor corporate decisions, unsafe environment, very heavy workload, constantly told all the employees how replaceable they are. Awful experience.

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Not a good first job

Store Manager (Current Employee) - Fraser Valley A, BC - 9 September 2023

Upper management will not support you.Upper management lacks skills and fortitude to provide store level feedback to senior management.Your ethnicity is a factor.

Pros

None

Cons

Poor management, daily heavy workload

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Not bad for a 1st job

Store Associate (Former Employee) - Guelph, ON - 9 September 2023

If you're just looking to make a little bit of money as a student or as a first job, then this is a decent place to start (just not for something long-term)

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