Yes it does, that's the one pro of the company. they were understandable
Oh god no.
Working hours were set by either the General Manager or General Sales Manager with input from the department.
They'll work you every minute of those '9' hours of your shift. Want lunch? How much can you eat in 30 seconds? Make sure you take your lunch and bathroom break at the same time or they might mistake you for a human being instead of a cog in a machine.