Design N Rank
3.8 out of 5 stars.
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Design N Rank Employee Reviews for Agent

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Agent2 reviews
Location
Canada2 reviews

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4.0Work-life balance

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fun workplace

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Management could get quite tense and overwhelming although, people are lovely and really fun to work with. the most enjoyable part of the job is genuine people work as a team but still can't ignore the long hours at hand.

Pros

easy work ethic

Cons

long hours
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Agent

On the phone non stop during work hours, being micro managed and constant unconstructive criticism after day 2 of being there. High turn over, friendly staff but management fake and not helpful, training very poor and overall a bad experience. Better call center jobs else where.

Pros

Free coffee

Cons

Everything else
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Official response from Design N Rank

11 July 2019
Thank you for your feedback.we understand being on the phone all day is not for everyone but this a call center position meaning you are on the phones all day. We have reviewed our training process and have done many changes over the last few months in order to help our new agents navigate the phones better and more comfortably. Our agents now receive an extensive 2-4 week sales and phone training.

Insights into Design N Rank

Based on 3 survey responses
What people like
  • Sense of belonging
  • Support from manager
  • Overall satisfaction

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Overall rating

Based on 21 reviews

Ratings by category

4.0 out of 5 stars for Work/Life Balance
3.3 out of 5 stars for Salary/Benefits
4.0 out of 5 stars for Job security/advancement
3.9 out of 5 stars for Management
4.0 out of 5 stars for Culture

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