Field Technical Support Unisys (Former Employee) – Edmonton, AB – 24 April 2018
lots of upgrading available GReat environment while it lasted mangers were good building excellent Pay was fair dell center went down soon after it started i worked contract for them through unisys there was not benefits at that point
Call Center/ Hardware Engineer (Former Employee) – Ottawa, ON – 22 August 2016
In a typical day in my last position I fulfilled management tasks of opening and closing the facility, as well as overseeing a staff Throughout the day I completed various administrative duties as well, including answering phones, drafting documents and emails, filing and greeting customers. I also provided strong customer service and resolved customer issues
Technical Printer Warranty Analyst (Former Employee) – Edmonton, AB – 7 July 2016
Great company with very good benefit. Compensation a little lower and industry standard. Training provided to perform job was very good and professional. Dell allowed us to give preferential work hours.
Great management support, excellent pay, meritocracy
Tier Two CSR (Former Employee) – Ottawa, ON – 5 June 2016
Best thing about working for Dell was the meritocracy culture. If you worked hard and performed well you and your team saw benefits such as prime shifts even if you were all freshly trained. If you sat back and rode your tenure you got the bad shifts.
Typical day at work was answering phones all day. Most calls were straightforward "My internet doesn't work, I have spyware, my X component is broken" but occasional there were challenging calls with unique issues.
Most co-workers got along well with the meritocracy culture. They knew that if they worked hard they would see the benefits and so people pulled together to make it happen.
My manager was excellent. I can't speak for others as I had the same one for my entire time there except right at the end. Probably the most unprofessional manager I've ever had.
Great pay, great schedule, meritocracy, good managers
Ebusiness Advisor (Current Employee) – Eldorado do Sul / Brazil – 1 June 2016
Company makes employees feel very nice, providing an ethical environment and high level colleagues. Allows you to create and drive your own career path. Has an open door culture, where you can reach out to Directors and Executives to talk about any topic.
Career, international experience, intelligent colleagues
Inside Sales Representative (Former Employee) – Toronto, ON – 23 May 2016
This job i can personally can work very well for those who enjoy the sales cultures and, talking with their clients on a day to bases for solutions in the computer world. If you are a curious person and want to try something new i would be careful about applying because it is very fast paced and entitles you to also finish your work on your laptop at home. If you love making deals and so on this is the job for you, but if your someone looking for a different direction and like to go into the office cubical life just be prepared for a fast paced environment and yes dell has an awesome atmosphere among colleagues, but that comes down to your adaptability or suitability to the environment. If you dont work with the culture of dell well then expect a lot of stress from the position. Either then that It is over all a good job for students out of school seeking for work and so on.
Great Culture among colleagues
Work comes with you to home, may surprise you for what you signed up for
QA Specialist (Former Employee) – Niagara Area – 11 May 2016
Started with all required civil work ,foundations drain etc. Then to block and structural steel. Proceeded to mechanical and electrical installation. Building completion after commissioning and turn over.
Associate System Engineer I (Current Employee) – Vancouver, BC – 15 April 2016
I love working for EMC , best company , people are friendly and helpful Work is really exciting , Managers help you grow Internal transfer is easy a Company that has a bright future based on the workforce it has.
High paced, great learning, great people, poor work/life balance
Director, Customer Support (Former Employee) – Mississauga, ON – 14 January 2016
Days go by fast, always running 100 miles an hour. Accountability is 24x7. Responsibilities span wide which is good. Ability to change processes is more limited as the company grew larger. Not as nimble as they used to be.
Marketing Sr. Adviser (Former Employee) – Not Disclosed – 13 December 2015
Nice place, great compensation and work-life balance. Superb Colleagues, will go out of their way to help. Not all managers are equal. Some are amazing to work with, some just not good enough for the job entrusted to them. Some will protect their non-performing teams and others will throw you to the wolves even if you are doing as much as you can in the circumstances. These bad managers float around different departments for years, promoting their own cohorts and trying to build their own fiefdoms. They are always the reason why I have seen many great workers leave. No one will say it upfront though. No point, you see... They go around and spread the discomfort everywhere.
Great People, Great benefits, Awesome Growth prospects
24 x 7 on the job due to the WW nature of the responsibility
Customer Sales and Service Associate (Former Employee) – Ottawa, ON – 5 December 2015
Troubleshooting technical problems requires creativity.With the given technical tools you must be able to think outside the box to sole computer related Issues. The difference between an hour of trouble shooting and say 30 minutes of trouble shooting depends on your creative skills and dell helped me develop that skill
Senior SAP QA Consultant (Former Employee) – Burlington, ON – 2 November 2015
It is an interesting place to work. It can be hectic and be very challenging to balance work with a family. The QA unit where I worked had a lot of work load and dead lines to meet. You find the QA staff performing testing on various platforms simultaneously for different software releases and platforms. There is a gym for employees and consultants. I would say above all that it is a nice place to work.