Dell Technologies Employee Reviews

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1.0
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Worst recruiting organization ever
Na (Former Employee) –  Recruiter2 August 2019
I would never consider them fair or knowledgeable. The managers are always changing and they try to run it like an agency vs corp environment. I would not recommend at all.
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4.0
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Top notch FP&A reports
Senior Financial Analyst (Former Employee) –  Beijing/Montreal2 August 2019
I learned a lot from HQ reports
We have many review meetings with HQ and different business lines
the workplace is flexible, you can come to office or work at home, they prefer to let employee do home office
Pros
Competitive salary
Cons
fast pace and tight deadline
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5.0
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Amazing company
Business Strategy Specialist (Former Employee) –  Eldorado do Sul23 July 2019
GREat place to work, one of the most ethical companies in the world. Amazing structure and pro customer company as well. I totally reocmend working for Dell.
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5.0
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fun products
Account Manager/Sales Representative (Former Employee) –  Markham, ON18 July 2019
its an ok company to be in there's not much opportunity to grow from within It was very relaxing and chill. The other managers and directors were a little bit pushy and egoistical but overall it was a good company. (and still is)

Support from management
It was very relaxing and chill. The other managers and directors were a little bit pushy and egoistical but overall it was a good company. (and still is)

Teamwork
They had a really good culture that let others be comfortable working together.

Freedom to work independently
Most people had to work directly with the bosses.

Internal Communication
It was a very good communication company which let me work hard and give instructions to my unders.

Gender Equality
They gave women somewhat equal pay and also gave ample opportunity.

Attitude towards older colleagues
older employees were not allowed to do much in terms of rising up ranks compared to young people but some still did.

Career Development
There are many career prospects in the organization for people to apply.
Pros
free food
Cons
long hours
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5.0
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Great Place to Work
National Channel Storage Architect (Former Employee) –  Toronto, ON8 July 2019
Had 6 great years with this organization. Very good to work for in Canada.
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5.0
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Very good place
Java/J2EE Developer (Former Employee) –  North York, ON6 July 2019
Friendly staff and the pay was really good and satisfying.
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3.0
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Productive and challenging .
Field System Engineer ORACLE (Former Employee) –  Winnipeg, MB4 July 2019
I need to be organize and prepared to work long hours. Be patient for waiting for parts to arrive and go to site to do the onsite service. Be prepared for customer to be rude and impatient for the service to be service quickly.
Pros
one hour lunch
Cons
long hours
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4.0
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Flexible Role with good benefits
Partner Sales Consultant (Former Employee) –  Toronto, ON27 June 2019
Dell provides a flexible work schedule and allows you to take control of your day without micro-management. The culture is very friendly and supportive of one another.
Pros
Travel
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4.0
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Great student job!
Newspaper Carrier (Former Employee) –  Kingston, ON29 May 2019
My sister and I delivered may newspapers and it was a fast and efficient way to earn money as high school students. It was very easy and offered exercise. Only pleasant in poor weather conditions.
Pros
Easy, pay
Cons
Bad weather
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5.0
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What is the problem now?
XPS Customer Care/ABO Customer Care (Former Employee) –  Ottawa, ON30 April 2019
I absolutely loved working for Dell Canada. At first it is so stressful because you were on the phone with either a nice customer or a really mad customer. Which keep the job interesting! But once I got comfortable with finding the information, how to talk to the customer, and solve the problem, it was very satisfying! There was room to move up, always training and updating everyone with new information.
Pros
Everything was awesome
Cons
Location: Kanata, Where I lived: Orleans (Trim Rd)
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4.0
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Great Culture and company
Account Executive (Former Employee) –  Toronto, ON23 April 2019
Responsible for large account development and management in the financial sector. Responsibilities included consultations, quotations, sales and service of large-scale IT related network solutions and upgrades. These involved working alongside competitors as well as strategic partners. 

Consistently achieved sales and customer satisfaction targets.
Responsible for winning Dell Canada's largest account - Royal Bank of Canada. 
Sales Representative of the Year for Canada 1997 & 1998.  Several Sales Representative of the Quarter awards.

Overall Performance – generated over $63M (111% of target) over 5 years

FY99 – achieved 88% performance on a $24M target
FY98 – achieved 126% performance on a $16M target
FY97 – achieved 168% performance on a $8M target
FY96 – achieved 102% performance on a $5M target
FY95 – achieved 86% performance on a $4M target
Pros
Great company culture and career path
Cons
Growing too fast
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5.0
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Challenging and Profesional Environment
Security Consultant Portfolio/Program Manager (Current Employee) –  Remote Home Office8 March 2019
Dell is one of the best places to work in this IT industry. Management is great and the balance work vs personal life is the best I have ever experienced.
Pros
Growth and Life balance
Cons
Continues Changes
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4.0
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Rich culture and nice place to work
Advisor / Architect / Consultant (Current Employee) –  Montréal, QC3 March 2019
Great place to work on big projects and get hands on on different type of customers.
Great management and remote / travel capabilities for each project.
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1.0
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"call times do not matter" has been determined to be a lie
Technical Support Agent (Former Employee) –  Ottawa, ON27 February 2019
Contradictions in policy, the push for "corporate ethics", and, seeing tech support being pushed to move towards sales vs service.
Incumbent employees would have contacts who provided 100 tickets, to be worked on offline. new employees would not have said contacts. They would NOT be able to keep up with the "tickets per hour" vs "on phone time"
Promised wages, and, training, for the most part, were NOT met.
Pros
Big company name
Cons
Wages, training, apprenticeship was not followed thru on.
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3.0
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none
Senior Account Manager (Former Employee) –  Toronto, ON30 January 2019
Obtain non-technical support for licensing, warranty, online account and other types of administrative help for your Dell EMC products. If you need assistance with a Dell product (monitor, laptop, server, etc) please select Technical Support.
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5.0
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Good Money
Business Analyst (Former Employee) –  Markham, ON14 January 2019
Had real great experience working here. Staff was good, Managers were superb and the general environment was exceptional to work. Was really happy!! Kudos.
Pros
money
Cons
managers
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5.0
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Same review as NTT Data
Implementation Team Consultant (Former Employee) –  Remote8 January 2019
The team and culture remained the same since NTT Data had bought our division at Dell. It has been a pleasure working for them. The team and projects kept me engaged and eager to work.
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1.0
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Fear-driven culture
Product Owner / Scrum Master / QA Team Lead (Former Employee) –  Edmonton, AB28 December 2018
This timeframe spans EMC and Dell's subsequent acquisition and absorption of EMC.

My workgroup suffered bad management. The environment in EMC was fear-driven, and this shifted to toxic and punitive under Dell. I suspect this change was due to the continuance and the increase in fear-based management.

Technical decisions were done at a higher management level, ie, politically. Low-level management was focused on keeping a lid contained on growing unhappiness and low morale. HR did their job admirably, which is to prevent Dell EMC from being sued by bullied employed and other wrongful situation.
Pros
Person next to you was great
Cons
Toxic culture kills you
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5.0
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Great place to learn and work
Senior Manager, Sales Strategy and Planning (Current Employee) –  Toronto, ON28 December 2018
Great place to work. Great culture.
Helps you work on projects with freehand, and no micromanagement.
You can learn a lot if Dell is your first job. Some great leaders in the industry today come from Dell.
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4.0
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Good Place to work
Preferred Accounts Account Manager (Former Employee) –  Toronto, ON21 December 2018
Good opportunity to grow and develop. Oppurtunity to train as much as you want with a plethora of courses and work with leading edge technology.
Always are the forefront with new and leading edge technology
Pros
Culture
Cons
Culture
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Overall rating

4.0
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