IT Manager /Consultant (Former Employee) – Calgary, AB – 22 March 2018
Review open tickets and setup appointment with clients to sort their IT support issues in a timely fashion while keep the time budget in mind to the quick most effective resolution within the clients time window
Technical Service Representative (Current Employee) – Vancouver BC – 9 March 2014
Daily work is fun especially when meeting with clients. I learn a lot from my clients when they shared their computer problems. There isn't any easy part of the job. Every parts of the job is the hardest and you have to solved it with a smile. The hardest part of the job is the high volume of service calls in a day which means lunch break is not possible.
Senior Billing Specialist (Former Employee) – Richmond Hill, ON – 31 May 2013
I have learned that billing is one of the most critical part of the company because it is where the receivables came from. I learned to be accurate and be patient in entertaining to the complaints of the customers.