3.5 out of 5 stars.
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dbrand Careers and Employment

About the company

  • Company size
    51 to 200
  • Industry
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2 jobs


Salary estimated from 96 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 24 reviews and is evolving.



Fulfillment Associate in Mississauga, ON
on 24 November 2021
Friendly People and Free Drinks
In general, the people in decent and the work is pretty straightforward. You can tell they are still stuck in that transition from a small business to a medium sized company. Like any job you'll find people you like and people you dislike. Management had it's weird moments.
Customer Experience Representative in Mississauga, ON
on 15 October 2021
Unlike any other job I've had before
Do you want a job doing the same monotonous task endlessly? Do you want to stare indignantly at the clock, cursing each minute and second that passes in the day? Do you want to work within a dysfunctional team of individuals who only look out for themselves? Do you want a boring, staid office-space that is trapped in traditional ideas and cannot adapt?No, of course you don't. You want a challenging but satisfying role, where you can be creative, have your voice heard, and help solve problems. You want your days to fly by, have every minute count, and achieve both common and individual goals. You want to make friends with the people you work with, and trust they've got your back when you need help. You want an agile workplace that doesn't rely on standard operating procedure. You want to have fun, and get paid to do it.I had the latter experience working at dbrand, and overall have very positive things to say. I found the mix of collaborative and independent work very satisfying, and felt supported by my coworkers and management throughout. HR in particular worked very hard to keep spirits up and identify any points of concern, even during the most challenging and busy times for the company.Opportunities to be creative and contribute to the company identity were plentiful. These contributions in a CXR role are often identified and lauded within the CX team, and the greater company as a whole, for their positive impact on customers, which gave a great sense of satisfaction. Coordination between departments was great, and it feels like everyone is working towards the common success of the company. The initial learning curve on the job was pretty steep - but that challenge ended up being one of the most attractive parts of the job for me. I was never bored, and the company is almost always working on new projects. This means despite the sometimes repetitive nature of the CXR role, there were always new things to learn, which kept the role feeling fresh and interesting.Of course, there were harder days - especially around the Christmas shopping season. Deadlines for some of our goals could be unrealistic, and that did create stress. We also had situations where we lacked the resources or time to satisfy our customers - and this caused me the greatest frustration. My role was explicitly meant to create a positive experience for our customers, and sometimes we struggled to do that, which was disappointing. But the management team was always willing to reevaluate targets, and always sought to find solutions to whatever problems we voiced.This was despite the fact that my entire time working at dbrand (beyond my initial training) was accomplished at-home due to the pandemic. Even though I never physically met many of my coworkers - I still felt part of a team, and valued within the company as a whole. A lot of the biggest frustrations of the job also weren't under the control of the company itself - and largely stemmed from issues related to the ongoing pandemic. And despite some disappointed customers - the vast majority truly loved our interactions, and it was extremely satisfying to receive praise from customers on a regular basis about their positive purchase experiences.I'll close by saying If you're familiar with the brash social media persona of dbrand - then you'll know its a totally distinct workplace from any other company. I don't think any other company could recreate the work environment of dbrand. And I mean that in the best way possible.
Fullfillment Specialist in Mississauga, ON
on 20 August 2021
They're always watching, ESPECIALLY the spotlight.
Don't let yourself stand out or you'll be watched for your whole tenure. From the start of your day, you're pressured to get through as many picklists as possible, regardless if you have other duties, say in the Joint Health and Safety Committee, or if you're cross-trained in multiple departments.
Inventory Specialist in Mississauga, ON
on 7 March 2021
Productive, clean and good environment to work
Dbrand is a well known company, those who choose to work with this company; rest assured that you will have a steady employment opportunities. It is a good environment to work with. Great and helpful colleague.
Marketing in Mississauga, ON
on 18 January 2021
This place is never boring
It's an amazing feeling to be a part of a company that is admired and envied by it's peers.There are challenges and some tight deadlines to stay ahead of the industry's pace, but this just drives the energy and creativity. The payoff is a rewarding sense of accomplishment - seeing the impact of your (and the company's) contributions in near real-time.dbrand thrives on creating experiences for customers and fans, and then challenging ourselves to be more interesting, more remarkable, and to get bigger reactions. It's what happens above and beyond the product and delivery that make working here unlike anywhere else.

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Questions and answers

People have asked 15 questions about working at dbrand. See the answers, explore popular topics, and discover unique insights from dbrand employees.

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Interview insights

Insights from 19 Indeed users who have interviewed with dbrand within the last 5 years.

Favourable experience
Interview is average
Process takes about a week

Interview questions

I experienced three interviews, from one-on-one's to boardroom panel style. 1. Phone Call 2. Video 1:1 (covid-restrictions) 3. Video 3:1 (covid-restrictions) The questions they asked pertained to my experiences, and hypothetical situations. I also was required to answer questions in my own time to gauge my responses to certain problems.

Shared on 11 January 2021

- Technical assessment - Cultural/mindset fit - Previous experience and aspirational career path

Shared on 7 October 2020

My interview process was informal. Asked me about my past experience, and dug into parts that they wanted to know more about.

Shared on 25 August 2020
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