Day & Ross Employee Reviews

Cons:-Salary low. Cost of living keeps increasing yearly, wages don’t increase-working over your daily hours to keep up with the expectations for number of drivers D & R wants hired every quarter per person. This company has unrealistic expectations -the only thing that is important is that you meet your KPI-Incentive program is a joke. Constant changes to the incentive program to make it impossible to reach to receive a bonus-TERRIBLE communication -changes are made often and not communicated -to many people making decisions on the same situation, this can be very confusing at times -improvements needed for training when hiring new employees -managers do not give positive feedback, always negative feedback. Moral is low

Pros

Mon-Fri 8-5, Flexibility, Good benefits, Most people are easy to work with, Good starter job to get the experience needed to move forward

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Environnement travail rapide

Opérateur de chariot élévateur manutentionnaire (Former Employee) - Ville Lachine - 21 November 2023

Verification du chariot élévateur avant le quart de travail.vider et remplir les remorques 53 pieds.j'ai aussi appris que day&ross ne donne pas de formations sur le terrain et que ceux qui ont de l'expérience tantes de leurs inculqué de l'éthique de travail avec beaucoup de mal car trops d'employé sont inexpérimentés.l'aspect le plus difficile est de répété sans arrêt les mêmes choses à croire qu'à chaque jours est un premier jous.le plus agréables est d'avoir des connaissances pour bien effectué le travail

Pros

Repas comme pizza occasionnellement

Cons

Courte pause.avantage sociaux ordinaires.

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Insights into Day & Ross

Based on 238 survey responses

What people like

Feeling of personal appreciation
Clear sense of purpose
Ability to meet personal goals

Areas for improvement

Sense of belonging
Support from manager

Amazing Company

Admin Coordinator (Former Employee) - Brampton, ON - 13 November 2023

Great company to work for with plenty of room for growth. Very friendly and safe environment where everyone is welcome a lot of fun working in the office. Great benefits are included as well.

Cons

long hours, repetitive

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Terrible management

Forklift Operator (Current Employee) - Winnipeg, MB - 11 November 2023

They always pick on juniors,senior people can do what ever they want. even doesn't do anything. Also the rules is apply for junior but not senior . Since they have new management everything is change.

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Quality not QUANTITY

LCV Driver (Current Employee) - Montréal, QC - 22 October 2023

What is the best part of working at the company?Driver manager is very active What is the most stressful part about working at the company?Brokers misuse the drivers and do the Knowledge training on behalf of drivers .Therefore drivers don’t know a lot of things in the field.For example:Difference between QUALITY AND QUANTITY.Meaning of PROFESSIONAL DRIVER CLASS 1.Meaning of UNEXPECTED DANGER.SECURE THE BREAK.As Truck Driver my seat is on Height so I Observed my right and left 95% public are on the cellphone while driving so professional driver jobs demand more concentration.Driver and specially brokers’s head is on $$$.Finally:I think, we are not visiting THIS PLANET only for $$$ but Do our job with sincerity.

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Just worth avoiding

Truck Driver (Current Employee) - Ontario - 21 October 2023

What is the best part of working at the company?Low pay long hours and hotel nights for out of hours.What is the most stressful part about working at the company?No one has leadership and the logistics is backwardsWhat is the work environment and culture like at the company?New liskerd terminal is good but they expect you to drive without a truck.What is a typical day like for you at the company?Stressful and unpaid for the most part

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Smoke and mirrors - they are just acting like they are makeing a change

Driver Safety Specialist (Former Employee) - Ottawa, ON - 19 September 2023

every day was a new adventure don't upset management or you will be terminated Smoke and mirrors - they are just acting like they are making a change, just sad honestly

Pros

None, sorry

Cons

everything... Never again

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ideal

Forklift Driver (Former Employee) - Surrey Centre, BC - 18 September 2023

What is the best part of working at the company?leadership is intact, making sure the employees understand what the objective and company is all about.What is the most stressful part about working at the company?ussually when all is not where it suppose to like every place gets to a certain point but people here are aware of each others bubble and they try alteast to respect ones space.What is the work environment and culture like at the company?safe efficient team environmentWhat is a typical day like for you at the company?moving freights load and unload

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Ok company

Owner/Operator (Current Employee) - Surrey, BC - 15 September 2023

Nothing exciting to say. Just your usual basic company to work with. They want new truck but won’t pay enough. Lot of work but only for few people……..

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Fast paced, good pay & benefits, lots to learn

None (Current Employee) - Surrey, BC - 2 September 2023

Learned a massive amount of knowledge with this company in a lot of different roles. If you work hard there is a lot of career opportunity but you do have to play the politics game a bit. Very fast paced environment that can be quite stressful at times depending on your role. Pay & benefits are good but a lot is expected of you compared to smaller companies. Environment in the warehouse can be toxic at times & stressful but there a lot of supervisors and forklift operators that do a fantastic job. Office environment is great for the most part in my opinion. Management is great in some areas but definitely could use some improvement.

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Toxic workplace, low standards.

Dock Worker/Forklift Operator (Former Employee) - Edmonton, AB - 28 August 2023

I don't know what I can say, it seemed okay at first but management is lazy, they really are not accountable for anything which is why they hire people through a temp agency, no communication through the company nor the agency. The people were okay at times, but they will make everyone else's job harder if it means they can slack off. It's a job but it's toxic so have fun. Lol

Cons

Toxic, not accountable, do not care about employees

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So little incentive

Bilingual Customer Care Representative (Current Employee) - Grand Falls--grand-sault, NB - 21 August 2023

Belittling to work managers want satisfaction and KPI is almost not worth stressing if you want quality customer service quantity becomes the priority among customer framework

Pros

Staff friendly but hard to work for

Cons

OT driven for little compensation not worth exhausting burnout times

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chaos no room to move but whatever lol

Warehouse Worker/ cleaner (Former Employee) - Edmonton, AB - 18 August 2023

Most days especially mondays there is so much freight on the floor there is no room to move and then other days there is like 2 freights on the floor lol. I think about 70% of the stuff is like broken or you can't find it etc. I just feel kinda sorry for the drivers and forklift guys trying to move stuff in a small space. Like if your freight is in the middle you have to move the other pallets to get to it because the bays are so tiny then stuff gets lost even more. Most of the time.... time is wasted looking for stuff etc.

Pros

free for all do what you want etc.

Cons

looking for stuff, no room to move, dirty and unsafe etc

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poor managements

Customer Service Representative (Current Employee) - Grand Falls--grand-sault, NB - 16 August 2023

the only thing that is important is that you meet your KPI and do less errors than possible.Its a fast paced environment. They have great values but they are too understaff therefore they put alot of pressure on employees.

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It was a good learning experiance.

Forklift Operator (Former Employee) - Edmonton, AB - 12 August 2023

Best thing about working was to learn how to use the forklift. A couple of fears while learning how to drive the forklift was entering and backing out of the trailers until I got a hold of it.

Pros

free coffee and donuts

Cons

Paper work needed more space.

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Good work environment

Mechanic (Current Employee) - Brampton, ON - 7 August 2023

Very clean shop. Very good work environment where everyone is willing to help their coworkers. Benefits are good. Management is very good & helpful with employees.

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Not a fun workplace rules change everyday pay is not good

DZ Truck Driver (Current Employee) - Mississauga, ON - 6 August 2023

I’ve worked for day n Ross for 13-14 years and have received 3-4 raises as a driver I get blamed for every incident regardless if it was me myself or a helper looking to leave

Pros

They work with my schedule

Cons

Terrible pay no benefits and terrible dispatchers

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Très belle entreprise et j'ai été très satisfait de l'entreprise duquel je ne travaille plus baissé de demande en formation.

Formateur compagnon (Former Employee) - Hartland, NB - 3 August 2023

Le choix de mes heures de travail. J'ai travaillé pour cette entreprise 3 années et j'aurais aimé travailler encore plus longtemps.

Pros

Près de chez moi

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Fun, productive, meeting new people, lots of travelling

Truck Driver - Class 1 (Current Employee) - Montréal, QC - 3 August 2023

What is the best part of working at the company?You have a guarantee work and its the 2nd largest Canadian company in Trucking in CanadaWhat is the most stressful part about working at the company?Loads needs to get on time to customersWhat is the work environment and culture like at the company?Its nice, everyone supports you

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successful company fun to work and amazing office staff

Forklift Driver (Former Employee) - Ottawa, ON - 1 August 2023

What is the best part of working at the company?Get the chance to learn your job faster What is the most stressful part about working at the company?Dealing with drivers is the most stressful thing there What is the work environment and culture like at the company?Very simple and quiet and very old school building What is a typical day like for you at the company?Get to load all the drivers and get to clean all the trucks at the same time

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Management

Truck Driver (Former Employee) - Brampton, ON - 27 July 2023

Managment is very nyc behavior dispatch was very coprative I like this place if again chance in future equipments was prefect all truck neat and clean

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