Great environment, but upper management sketchy
I LOVE working here. We have some amazing customers and we have some really good conversations. My co-workers are all incredible. It’s generally a pretty relaxed and fun environment, except around Christmas it gets pretty crazy. We get to drink free tea on our shift, so that by itself is a great perk. I enjoy coming to work every shift!
However; it’s not all daisies and rainbows. Upper management (DM and up) are a joke. They don’t treat everyone equally. They come visit the store and tell you to your face that you’re doing a great job. Then a week later they tell the store manager to write you up for something with no warning. They also punish you by cutting your hours if you ever bring up a valid complaint. No transparency from upper managers to TeaGuides.