Assistant Store Manager (Former Employee) – Edmonton, AB – 14 October 2018
I worked at Davids for a little while and I can say that they choose teams with great energy and enthusiasm. I can't say they do the same for management. The SMs were almost never helpful. The upper management ignores pleas for help and human resources ignores complaints against their own policies. We never got proper training and it was almost as if they wanted you to fend for yourself. All levels of management continually disregarded employee problems and we never got many larger issues solved. Scheduling is a nightmare as hours get cut for reasons beyond store control. Stock management technique is abysmal, there was constant problems with stock counts due to procedures in receiving. The pay is very low for a job that requires so much information retention.There is no compensation for reaching out on our own time to local businesses to grow business. Part time workers/seasonal workers will get overwhelmed with the amount of information thrown at them without any time to absorb info. There is little consistencies with how stores are run. You can get things done at a customer level at one store but not at another due to stores ignoring company policies. Favoritism is very apparent between stores and upper management. I would recommend working here, if its a first time job as a worker.Either then that i cannot say anything else really positive.
long hours, horrible managment, total disregard for HR complaints, low pay
Tea Guide (Former Employee) – Toronto, ON – 23 September 2018
Be cautious about applying to David’s tea. They’ve recently shut down two stores in Toronto so the company isn’t doing great. I worked there for almost a year. I enjoyed the people I worked with and the discount on tea but that was mainly it. Management was terrible, they’re so incredibly sales focused that it takes away from the customer experience, and their cleaning list is insane. I’ve worked a lot of different jobs and this was one of the worst.
On apprend rapidement les tâches qui nous sont donné, le travail n'est pas compliqué, on exécute la tâche sans problème, et l'hygiène est bien respecté. Les collègues et le personnel sont sympatique, on ne communique pas souvent avec les employeurs mais l'environnement est agréable.
Thé gratuit, Environnement agréable, Travail coopératif, Collègue sympatique et amical, Travail facile, On apprend rapidement les tàches, Hygiène respecté
N'offre que 2 pauses, obligé de retourner travailler avant la fin, Doit rester debout en permanence, Assez loin du transport en commun et métro, obligé de faire 15 à 17 minutes de marche pour s'y rendre, Impossible de partir à l'avance.
Tea Guide (Former Employee) – London, ON – 29 August 2018
I learned a lot about tea and time management and customer service. this was the job that made me learn to feel comfortable providing customer service, we would try new tactics regularly, and it was very organized.
Assistant Store Manager (Former Employee) – Toronto, ON – 25 July 2018
I worked with this company for 2 years. There is no internal growth and managment is poor. However, if you are a student then this is a great job to have while you are studying and trying to pay your expenses. If you are in a position of managment and not liked by your District Manager then goodluck.
District Manager (Former Employee) – ontarion – 20 July 2018
lots of changes in upper management in the recent years, and with lack of big vision, even through DAVIDsTEA had strong people culture, if the company can focus on building within and be open to new ideas, then this company would do so well in the future.
Seasonal Tea Guide (Former Employee) – Victoria, BC – 23 June 2018
I sincerely loved working at David's Tea.
The consistency of the management, relationships with manager and other team members were the best I've experienced. My manager would consistently give constructive and positive feedback in such a tasteful way, it was very helpful for the entire teams growth. Communication in the store was amazing, it was a very positive place to work. Reviews were always done on time and in a respectful way. Shifts went by so quickly because we all had so much fun working together.
I worked at David's tea seasonally while working at my full time job as well. I was asked to stay on as a PT employee and accepted. I stayed for a few months but due to having a full time job and a part time job it took up all of my spare time. Even with how accommodating David's tea was with my schedule I needed some days off to recharge so I could work at my full potential.
I will always recommend David's tea as an awesome place to work to anyone who asks, and I appreciate being able to work in such a beautiful environment.
Free tea, positive work environnent, LGBT friendly, excellent managmnet
Tea Guide (Former Employee) – Prince George, BC – 22 May 2018
I worked seasonal with Davids Tea and it was a gong show from the start. They went through 3 different managers in the span of a month. I was constantly struggling to get shifts because I was working 2 days a week at my other job and was expected to give up those shifts in order to be considered for a shift at the store. The scheduling is done online but management doesn't respect availability. I was hired and trained and had to wait over a month for my first shift. While on shift the full time staff hung out in the break closet and played with their phones, talking about their personal lives and saying inappropriate things about district management while they left the seasonal employees to help customers and try to figure out how the scales and till works. When asked for help or questions about processes they were unwilling to help. This store seriously needs to learn customer service and how to treat employees. would not reccomend to anybody.
Free tea on shift
Staff are cliquey, catty and spend too much time on their phones or gossiping about each other on shift.
Store Manager (Current Employee) – Sarnia, ON – 26 April 2018
Never had I had such a strong, hard working team of employees. These days retail stores are struggling, yet davidstea employees still remain extremely friendly and helpful. This company makes beautiful products and do their part in helping the environment, as well as sourcing within Canada!
Great values, fantastic hiring strategies, responsible company
Sales Associate (Former Employee) – Quebec – 21 April 2018
L’entreprise n’est plus ce qu’elle etait les boutiques sont rendus avec des compteurs de clients les membres de gestion vous pousse à faire toujours toujours plus de ventes. Au départ, c’était de connecter avec le client et de lui donner le meilleur service et les meilleurs conseils et non lui monter une facture à laquelle il en est même supris rendu au moment de payer. Attendez vous à vous faire couper beaucoup d’heures et n’espèrer pas avoir plus de 8-10hrs dans vos premiers mois d’embauche (pour du temps partiel) et soyez prêt à achaler les clients qui passe devant la boutique, le tout sans bonus ou commission.
Salaire (relatif à votre performance) & thés à volonté à boire
A typical day at work would be selling tea to customers and assessing their needs and finding the product that would best suit them. While working for DAVIDsTEA I learned how to properly greet and service customers in a friendly but timely manner. The workplace culture was always very supportive of each other and was a very exciting place to work, however, the hardest part of the job is the odd hours and short notice of shift changes or cancellations. The most exciting part of the job was always learning new things about tea, customers, and how products are produced.
I miss the old culture of DavidsTea, where you could approach a customer and not be expected to recite a script like a robot. The most enjoyable part of the job was making meaningful connections with regular customers, and having caffeine run through my veins with free unlimited cups of tea on shift.
Seasonal Sales Associate (Former Employee) – Edmonton, AB – 4 April 2018
I was a seasonal tea guide, and I honestly loved it so much! I only had one job before this job and out of the two, DAVIDsTEA was the best. The management could use a little work. The managers themselves are really friendly and always willing to help you get better as an employee. As far as communicating, a lot of it is done over emails, and it is hard to follow up with them if they don't respond to emails. The employees were amazing as well! I enjoyed getting to know everyone. They were all so much fun and outgoing. Working at DAVIDsTEA made me so happy. It wasn't a stressful job. It would get busy at times, but it wasn't stressful. It is a very easy going place to work, and hard to get full-time hours. As a seasonal I was supposed to work a minimum of 12 hours a week. I was working at least 3-10 hours a week. It is a great place for a part-time.
Free tea every shift, outgoing and friendly employees, fun environment
Assistant Manager (Former Employee) – Vancouver, BC – 18 March 2018
DAVIDsTEA was a great place to work! It provided me with a positive environment to work with equally positive coworkers. If you have a passion for tea and merchandising, I would definitely recommend applying for open positions!