Totally unprofessional. One person gave me impression I had the job, so I put everything on hold, until they then turned around and sent me a standard email saying they'd chosen another candidate. They whole process, from first interview to phone interview and waiting for an answer, took almost a month. A complete waste of time.
One group interview during seasonal hiring
Answered - Key Holder (Current Employee) - Markham, ON
They interview you like any other job but the training is 6 hours long of roleplaying and demonstrations.
Answered - Sales Associate (Former Employee) - Montreal, QC
During the actual interview process they seemed dynamic and quite engaging. However they don't provide follow up. Actually, they won't even answer their email messages asking for an update. Very unprofessional.
Quirky, a little awkward. Group interviews where you have to bring something for a show-and-tell of sorts, then you have to roleplay selling products to each other or the manager. it was fun and harmless, though. I personally brought the playbill from the first ever Broadway show i saw, and they loved what it meant to me.
Answered - Tea Guide (Former Employee) - Edmonton, AB