Danish Pastry House Employee Reviews
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Quit after two days
Sales Associate (Former Employee) - Tgh - 28 December 2022
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The most useful review selected by IndeedThe workflow is very sporadic and creates lots of room for error. There is no assembly line set up or clear positions it seems that you are running around individually instead of working with your coworkers. Places will vary on how your coworkers treat you. The hours are conflicting with a life work balance because they'll have you do a night shift then a morning shift. It's not really a sustainable job I'd rather work McDonalds.
Pros
Tips
Cons
Pretty much all of it
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Wish I could rate a zero
Sales Associate (Former Employee) - North York, ON - 30 November 2022
Awful management and no room for advancement.Expects the best of the best service for minimum wage. Managers make less than 20 an hour and are expected to put in overtime constantly.
Pros
None. you have to throw out all food at the end of night not allowed to take home
Cons
Everything
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Insights into Danish Pastry House
Areas for improvement
- Time and location flexibility
- Trust in colleagues
- Sense of belonging
Relaxed Workplace with minimal supervision
BREAD PACKER (Former Employee) - Brampton, ON - 18 November 2022
Hi there i worked here almost a year and a half and i enjoyed working there and if you get trained quickly its a relaxing place to work and its busy on only few days , i quit due to some urgent issues i faced but its a good place to work
Pros
Free bakery pastries and bread
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Learn from my mistake and RUN
Employee (Former Employee) - Mississauga, ON - 8 November 2022
This place is a sh*it show. Upper management will blindside you and let you go with no proper reason. The facilities are dirty and there are no proper tools given to do your job properly. There is a very limited amount of training and support from management and a high turnover rate. Seriously, do not apply to this place
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Good for short term work
Worker (Former Employee) - Mississauga, ON - 14 October 2022
Day to day work is busy and steady at the plant. The individual stores have busy and slow times like any other store. The hardest part of my job was dealing with constant mistakes and wasting time. The culture was down overall, some great employees but the overall atmosphere was down. The most enjoyable part of the job was the pastries they make. Free older pastries in the small lunch area, bakers always handing out fresh samples and a store discount. Pros - They provide a great product. Cons - Poor management interpersonal skills. -No employee appreciation or recognition. -High employee turn around. -No job security. -Poor culture. -No benefits. I recommend The Danish Pastry House for short term employment to make a few dollars.
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Absolute train wreck
Baker (Former Employee) - Mississauga, ON - 4 October 2022
No clear definition of roles, upper Management uses micromanagement instead of leadership skills to enforce their will upon staff. Quick to point out mistakes but rarely if ever shows gratitude towards a job well done. Only one manager ever says thanks or shows any form of gratitude. Will work you to exhaustion and then replace you when you call in sick.
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Great team, but upper management could do some improvement
Assistant Manager (Former Employee) - Toronto, ON - 11 August 2022
The store management and environment were fun, and the staff (depending on which locations) are super fun to work with. However there are no tips, so I would say that the amount of work and the wage is not fair. Most of the stores can get pretty busy especially during the weekend if you work in the mall area. Because of this, the turnover rate is high, and we are always understaffed. There is little to almost no sense of belonging working here. The upper management can be very stressful and have unreasonable expectations and reasons to make your job more difficult. They change company structure too often, the chain of command is not clear, and little to no communication whatsoever. The product size and quality are very inconsistent. The only benefits that you got are 20% discount on pastries and free coffee for your shift. No further benefits for the assistant manager and store manager, which is very disappointing. One good thing with this company is there is an opportunity to grow if you stay long enough and are willing to do whatever the upper management said to do. On the downside, there is no job security in this company, as in they might terminate you for no reason. Hopefully, the upper management can improve the way they manage the company and treat the staff with better pay and benefits.
Pros
learn about pastries and coffee
Cons
long hours, no tips
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If you value security and self-esteem, run
Barista/Cashier (Former Employee) - Toronto, ON - 9 August 2022
From the time I started, there were constantly people leaving. red flag #1. Coworkers and assistant management is usually great ! management and up is the problem. You get overworked, underpaid, no freedom, you are a robot there to do someone's bidding. RUN. They make you pay for your own shirts which ok... but like $70??? Not to mention you have to follow all the upper rules which yes is normal.. but they're so extreme. Like you get no breathing room.
Pros
money
Cons
Management, strange tip-payout, no work-life balance, either really short hours or really long, you're expected to do everything.
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It’s okay
Sales Associate (Former Employee) - Toronto, ON - 13 July 2022
Fast passed; managements wasn’t great, some of the coworkers were nice. Requires a lot of cleaning and physical work. The pay rate was just okay and there are no benefits
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Understaffed, Overworked
Sales Associate (Former Employee) - Toronto, ON - 14 June 2022
Understaffed which meant doing a ton of work. Fired people randomly. Coworkers and manager were AMAZING and loved working with them. Upper management was a nightmare, there is a high turnover rate for a reason. Don’t care about or listen to the employees that actually do the day to day work.
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Jobs at Danish Pastry House
Unprofessional
Sales Associate (Former Employee) - Toronto, ON - 6 June 2022
Stay clear from this place if you are looking for steady employment. The odds of them keeping you as an employee is 50/50 good luck. It seems to be a place where it is a popularity thing whether you stay employed or not. Issues are not dealt with in a professional manner.
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Fast pace, stressful
Sales Associate (Former Employee) - Oakville, ON - 2 June 2022
Understaffed and fast paced job. Minimal management and training. Very stingy on material. People are great though. Only worked with hard working people
Pros
Chill during non-peak hours
Cons
minimal management
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Horrible experience
Manager (Former Employee) - Toronto, ON - 20 May 2022
The people who run this place have no idea what they are doing. Constantly belittling and exploiting employees for their own benefit, only to fire them soon after inexplicably. I was barely trained then scolded when I did things "wrong", even though no one ever showed me how to do these things. The COO is miserable and is running the company to the ground, she watches the cameras 24/7, and the owner doesn't have a clue how to run a company. They don't listen to constructive criticism from the managers who actually work in the store, only the COO is right. Awful experience, horrible company.
Pros
Honestly.. None
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Steer clear
Sales Representative (Former Employee) - Toronto, ON - 10 May 2022
I never felt appreciated working here. Definitely the most toxic workplace I've ever worked at. My coworkers were great people but everyone was treated unfairly by upper management. I was always being watched on the cameras by upper management and being micromanaged during every aspect of the job. Customers are fine, but I highly recommend getting a job elsewhere in the mall. This company is poorly managed and I had a fear I would get fired for some uncontrollable reason. My coworkers felt the same. Upper management is unprofessional, amateur, and rude.
Pros
Great coworkers
Cons
Micromanaging higher up's, toxic work environment
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Friendly work environment
Store Manager (Current Employee) - Mississauga, ON - 6 May 2022
Friendly work environment I have worked for the company for 6+ years and I have always enjoyed coming to work. Coworkers are respectful of each other and work well together as a team. It is a great place to work and to learn about craft baking and quality products sold in a boutique setting. Opportunity for growth The company provides opportunity for growth. I started as a part time sales associate, and I was promoted to store manager within a short period of time. Today I work at head office. I recommend this company to people who loves to work in an artisanal bakery environment.
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Opportunities to progress/managers on you for customer service
Sales (Current Employee) - Mississauga, ON - 5 May 2022
Pay is average but there are lots of opportunities to advance if you do a good job and want to take on responsibility. Managers will be on you for customer service - lots of regular customers so the job is easy that way. Generally would recommend working here. .
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Great training and grow and develop unique skills
Sales Associate/Barista (Current Employee) - Yorkdale - 5 May 2022
A lot of training on coffee and food handling. Room to grow. Manager is helpful and ready to answer your questions. Very professional and clean place. Coworkers are amazing.
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Owners are fantastic people.
Senior Driver (Former Employee) - Mississauga, On - 27 April 2022
The owners will work with you, be understanding of your needs and listen to suggestions. Store managers are some great people too. It's a fast-paced but friendly environment.
Pros
Free pastries in the lunch room, 20% employee discount in-store
Cons
No benefits
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More than min.wage+tips+bonus
Sales Associate (Former Employee) - Eaton Centr - 11 April 2022
I have worked at Eaton centre location which is really busy store. Store was clean and has a washroom inside which is convenient. I received extra bonus which was nice. If you like fast paced I recommend working at this place
Pros
Free coffee per shift, bonus, tips, flexible schedule
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extremely high staff turnover
Baker (Former Employee) - Mississauga, ON - 25 March 2022
They layoff people without reason, call them back in then lay them off again. too much work and extended hours everyday. incompetent assistant manager.
Pros
above minimum salary rate
Cons
extremely high staff turnover, too much work
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Company Does Not Care About Its Employees
Sales Associate (Former Employee) - Toronto, ON - 18 March 2022
Does not care about the treatment of employees, gets staff to do tasks outside their pay grade, cheap quality products and not high enough standards for cleanliness
Pros
Very easy job
Cons
long hours, pays staff of the same position differently
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Ratings by category
2.2 out of 5 stars for Work/Life Balance
2.2 out of 5 stars for Salary/Benefits
2.1 out of 5 stars for Job security/advancement
2.1 out of 5 stars for Management
2.3 out of 5 stars for Culture
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Questions about Danish Pastry House
- What would you suggest Danish Pastry House management do to prevent others from leaving?9 people answered
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