Danish Pastry House Employee Reviews

Decent place to work, its simple and customers are generally good. Worked with good people. Manager was good as well. like most companies growth opportunities should you want to grow.

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Bad

Sales Associate (Former Employee) - Toronto, ON - 8 August 2023

Very bad management, toxic environment pace at all Try to find something else . There is not clear position , you should do everything. They’re excepting you to do everything , working in this company is waste of time for very less money

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Insights into Danish Pastry House

Based on 46 survey responses

Areas for improvement

Time and location flexibility
Trust in colleagues
Sense of belonging

Bad

Sales Associate (Former Employee) - Toronto, ON - 27 July 2023

Disaster, horror, constant turnover, messy, unorganized, lack of respect, unprofessional, low employee discount, great for drama, just don’t work here long term.

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Great management and work environment

Store Manager (Current Employee) - Richmond Hill, ON - 15 July 2023

Great place to work in with reliable upper management and healthy work environment. Emphasize on quality and well organized. The pastries are amazing too.

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Just don't!

Store Front Employee (Former Employee) - Oakville - 23 June 2023

Horrible company to work for, starts from the owners down to store manager. Training is non existent and most is learned by yourself (learning from mistakes) Theres a LOT of talking behind peoples backs, seems to be encouraged. A lot of finger-pointing and blame games happening

Pros

It's a paycheck

Cons

Too many to mention

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Worst Company Ever

Sales Associate (Former Employee) - Toronto, ON - 3 May 2023

Poorly managed, the owner micromanage through watching cameras all the time! We got weekly memos were we had to sign them and send those back to head office. You got written for everything! No appreciation from upper management ever! Treat people like garbage Go work anywhere else! Literally, anywhere else will be better

Pros

None.

Cons

Underpaid, understaffed, under appreciated

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Not worth it.

Barista/Cashier (Current Employee) - Oakville, ON - 21 April 2023

My time there has been enjoyable due to my coworkers. Super friendly and welcoming people. Simple repetitive job.It is messy behind the scenes. There are not enough hours to be given to employees. A full timer will definitely not get anywhere near their minimum of 30 hrs a week.Management is the direct opposite from their employees. Upper management leaves their employees and other managers in the dark while having a passive aggressive attitudes towards you. They will not take complaints or feedback seriously.If you would like to have enough hours, or have from respect from your upper management team. I’d recommend to look somewhere else. Good luck.

Pros

Make yourself a drink, decent tips, friendly regulars

Cons

Management and upper management

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Disrespectful

Barista (Former Employee) - Oakville Place - 17 April 2023

The environment is okay, the job is not hard it’s the management of the store and sometimes coworkers. I had many great coworkers but the environment is toxic. You’re complaints will never be heard, they can screw you over with taking away hours even if you are full time, and give it to new hires for training.

Pros

Sometimes make you’re own drink

Cons

Management/Upper management

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Quit after two days

Sales Associate (Former Employee) - Tgh - 28 December 2022

The workflow is very sporadic and creates lots of room for error. There is no assembly line set up or clear positions it seems that you are running around individually instead of working with your coworkers. Places will vary on how your coworkers treat you. The hours are conflicting with a life work balance because they'll have you do a night shift then a morning shift. It's not really a sustainable job I'd rather work McDonalds.

Pros

Tips

Cons

Pretty much all of it

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Wish I could rate a zero

Sales Associate (Former Employee) - North York, ON - 30 November 2022

Awful management and no room for advancement.Expects the best of the best service for minimum wage. Managers make less than 20 an hour and are expected to put in overtime constantly.

Pros

None. you have to throw out all food at the end of night not allowed to take home

Cons

Everything

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Relaxed Workplace with minimal supervision

BREAD PACKER (Former Employee) - Brampton, ON - 18 November 2022

Hi there i worked here almost a year and a half and i enjoyed working there and if you get trained quickly its a relaxing place to work and its busy on only few days , i quit due to some urgent issues i faced but its a good place to work

Pros

Free bakery pastries and bread

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Learn from my mistake and RUN

Employee (Former Employee) - Mississauga, ON - 8 November 2022

This place is a sh*it show. Upper management will blindside you and let you go with no proper reason. The facilities are dirty and there are no proper tools given to do your job properly. There is a very limited amount of training and support from management and a high turnover rate. Seriously, do not apply to this place

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Good for short term work

Worker (Former Employee) - Mississauga, ON - 14 October 2022

Day to day work is busy and steady at the plant. The individual stores have busy and slow times like any other store. The hardest part of my job was dealing with constant mistakes and wasting time. The culture was down overall, some great employees but the overall atmosphere was down. The most enjoyable part of the job was the pastries they make. Free older pastries in the small lunch area, bakers always handing out fresh samples and a store discount.Pros - They provide a great product.Cons - Poor management interpersonal skills.-No employee appreciation or recognition.-High employee turn around.-No job security.-Poor culture.-No benefits.I recommend The Danish Pastry House for short term employment to make a few dollars.

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Absolute train wreck

Baker (Former Employee) - Mississauga, ON - 4 October 2022

No clear definition of roles, upper Management uses micromanagement instead of leadership skills to enforce their will upon staff. Quick to point out mistakes but rarely if ever shows gratitude towards a job well done. Only one manager ever says thanks or shows any form of gratitude. Will work you to exhaustion and then replace you when you call in sick.

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Great team, but upper management could do some improvement

Assistant Manager (Former Employee) - Toronto, ON - 11 August 2022

The store management and environment were fun, and the staff (depending on which locations) are super fun to work with. However there are no tips, so I would say that the amount of work and the wage is not fair. Most of the stores can get pretty busy especially during the weekend if you work in the mall area.Because of this, the turnover rate is high, and we are always understaffed. There is little to almost no sense of belonging working here.The upper management can be very stressful and have unreasonable expectations and reasons to make your job more difficult. They change company structure too often, the chain of command is not clear, and little to no communication whatsoever.The product size and quality are very inconsistent. The only benefits that you got are 20% discount on pastries and free coffee for your shift. No further benefits for the assistant manager and store manager, which is very disappointing. One good thing with this company is there is an opportunity to grow if you stay long enough and are willing to do whatever the upper management said to do. On the downside, there is no job security in this company, as in they might terminate you for no reason. Hopefully, the upper management can improve the way they manage the company and treat the staff with better pay and benefits.

Pros

learn about pastries and coffee

Cons

long hours, no tips

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If you value security and self-esteem, run

Barista/Cashier (Former Employee) - Toronto, ON - 9 August 2022

From the time I started, there were constantly people leaving. red flag #1. Coworkers and assistant management is usually great ! management and up is the problem. You get overworked, underpaid, no freedom, you are a robot there to do someone's bidding. RUN. They make you pay for your own shirts which ok... but like $70??? Not to mention you have to follow all the upper rules which yes is normal.. but they're so extreme. Like you get no breathing room.

Pros

money

Cons

Management, strange tip-payout, no work-life balance, either really short hours or really long, you're expected to do everything.

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It’s okay

Sales Associate (Former Employee) - Toronto, ON - 13 July 2022

Fast passed; managements wasn’t great, some of the coworkers were nice. Requires a lot of cleaning and physical work. The pay rate was just okay and there are no benefits

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Understaffed, Overworked

Sales Associate (Former Employee) - Toronto, ON - 14 June 2022

Understaffed which meant doing a ton of work. Fired people randomly. Coworkers and manager were AMAZING and loved working with them. Upper management was a nightmare, there is a high turnover rate for a reason. Don’t care about or listen to the employees that actually do the day to day work.

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Unprofessional

Sales Associate (Former Employee) - Toronto, ON - 6 June 2022

Stay clear from this place if you are looking for steady employment. The odds of them keeping you as an employee is 50/50 good luck. It seems to be a place where it is a popularity thing whether you stay employed or not. Issues are not dealt with in a professional manner.

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Fast pace, stressful

Sales Associate (Former Employee) - Oakville, ON - 2 June 2022

Understaffed and fast paced job. Minimal management and training. Very stingy on material. People are great though. Only worked with hard working people

Pros

Chill during non-peak hours

Cons

minimal management

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Horrible experience

Manager (Former Employee) - Toronto, ON - 20 May 2022

The people who run this place have no idea what they are doing. Constantly belittling and exploiting employees for their own benefit, only to fire them soon after inexplicably. I was barely trained then scolded when I did things "wrong", even though no one ever showed me how to do these things. The COO is miserable and is running the company to the ground, she watches the cameras 24/7, and the owner doesn't have a clue how to run a company. They don't listen to constructive criticism from the managers who actually work in the store, only the COO is right. Awful experience, horrible company.