Happiness score is 63 out of 100
3.7 out of 5 stars.
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DHL Employee Reviews for Order Picker

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Order Picker21 reviews
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3.5Work-life balance

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Stressful and fast-paced but with good opportunities

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Lots of overtime available, relatively easy to advance if you stick it out. Work can be stressful and sometimes very busy. Work has little variation and can be repetitive. Hard workers are appreciated but not always noticed. Co-workers are mostly friendly and helpful. Certain people seem to make it their mission to be as rude as possible to lower-level employees and are shielded by management.


Safety shoe / work clothes allowance, regular free lunches, decent benefits, no shortage of work, lots of overtime, willing to train


Stressful, busy, can be dangerous, HR often ignores employees reaching out until you raise a stink, Poor communication between management and employees.
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Official response from DHL

3 June 2022
Dear colleague,As a rule, we offer reasonable and competitive compensation packages in all markets in which we operate. We always aim to offer our employees attractive compensation packages within our possibilities.It's great to hear that there is a good atmosphere at work that lends itself well to collaborative working, which is what it's all about.What is indeed a challenge is the fact that activities like that of a case picker are not different every day and there is a lot to do especially in times like these. However, we are continuously working on optimizing this to relieve our employees as much as possible. Feel free to contact your human resources department and share your experiences/ suggestions for improvement with them.Despite everything you have experienced, now, more than ever, is the time to support and take care of each other. We are here for you. Your DHL Team

Environnement de travail Mal saint

C’est l’une des plus belle gagne d’hypocrite qui travaille là-bas ! La moitié des boss sont des incompétents !
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Official response from DHL

12 October 2022
Hello,Sorry to hear that you experience working for DHL was not as good as we would hope for. We encourage our employees to reach out to their local HR colleagues to clarify or discuss any question they may have regarding compensation. Note that we do strictly comply with local laws and internal policies in benefit of our employees. We wish you all the best in your personal and professional journey,Your DHL Team

Insights into DHL

Based on 189 survey responses
What people like
  • Feeling of personal appreciation
  • Clear sense of purpose
  • Ability to meet personal goals
Areas for improvement
  • Trust in colleagues
  • Sense of belonging
  • Fair pay for job

Environnement de travail médiocre

Je ne recommande aucunement cette compagnie il ne s'intéresse pas à leur employé ambiance vraiment médiocre les employés ne sont pas reconnue pour leur bon travail
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Official response from DHL

6 October 2022
Hello,Thank you first and foremost for your dedication during the time you work as an Order Picker for DHL.As a global and diverse company, we encourage a collaborative and supportive work environment that enables all workers to accomplish their goals. A positive working environment has a calm atmosphere that leads to greater productivity. When you're able to work with minimal distractions, you're more likely to stay on task and accomplish more of your daily responsibilities. It also means you're able to work in a stress-free setting that promotes your cognitive performance and physical well-being.If this is not your case, we really regret it, and we can assure you that we will continue to take measures to promote it in the best possible way.All the best in your future endeavors,Your DHL Team


DHL is a horrible company to work for. You aren’t treated fairly. Especially on your race. Management team were so rude and didn’t care about their employees.


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Official response from DHL

8 September 2022
Hello,Thank you very much for taking the time to provide us with your feedback. It's a pity that your rating isn't positive.Our goal is that you feel respected and valued with us and that we are an employer of choice for you, in good times and in difficult times, which was not the case at your site in Bolton. The way you have been treated influences how you manage your emotions. Management must be encouraged to reduce feelings of dehumanization within the organization. That is a concern to us and something we will investigate.We recommend that in the future you discuss with your HR colleagues the topics that you believe can be optimized to contribute to a better working environment and your well-being.Topics must be discussed before optimization can begin.We wish you much success and satisfaction in your next job. But most of all, thank you for all your efforts and patience. Your DHL Team

Wouldn’t be my first or second choice

The wage is decent, and the benefits are amazing (that makes up for the wage)… but the toxic work environment and not having ANY support from HR isn’t worth my sanity. If you have a formal complaint about management they won’t file it and ‘push’ you out of the company




Not worth the mental stress
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Official response from DHL

2 August 2021
Hello,Thanks for your feedback. We are sorry to hear that your experience with us was not nearly as good as we want it to be. Unfortunately, we are not able to discuss the details of your employment and how/why things went south, but please note that we do have internal protocols in place to prevent such things. For example, reaching out to your local Compliance Office is always a good thing.We wish you all the best in your future endeavors,Your Employer Branding Team

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Hard work. HR dishonest

Work is physically demanding. Even though your performance audits may be excellent, even one person in management doesn’t like you then your gone, Union is a joke.


Some great coworkers


Very physical, liars in HR
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Official response from DHL

7 July 2021
Hello, Thanks for reaching out to us on Indeed and leaving a review – we very much appreciate it!It is unfortunate to hear that you did not have a good impression of DHL during the duration of your employment with our Brantford branch. First, you are definitely correct that depending on the employee position, work can be physically demanding – especially in our warehouse operations. We are currently developing new tools and strategies for our employees in operations to cut down on the physical aspect significantly. Unfortunately, we cannot address your problem with HR as you have not given enough information about it besides them being “dishonest”. We encourage all employees, both current and former, to come forward with constructive criticism and improvement suggestions, as this is the best way we can deal and immediately improve upon existing issues. Stay healthy and stay safe! All the best,Your Employer Branding Team

too much pressure and makes you stressful.

constant pressure and stress at this company. they want you to work like a robot and even consider you as a one. nothing new to learn, no creativity or learning but just work like a machine.
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Official response from DHL

22 January 2021
Hello, We appreciate that you are taking the time to share this review with us. We regret that you don't consider your experience as positive.Respecting Human Rights is a core value of Deutsche Post DHL Group. We are committed to respecting all internationally recognised human rights as relevant to our operations. We also reject all forms of forced and compulsory labour. We do not tolerate any forms of forced labour including bonded labour, indentured labour, military labor, modern forms of slavery and any form of human trafficking. We thank you for your contribution. Stay safe!Your Employer Branding Team

Bonne equipe

J'ai trouver l'expérience intéressante car le monde d'aide et aide les nouveaux .
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Good but not Great!

To be very honest guys this is the first warehouse job I liked in my life.This warehouse is very clean, staff is very helping ,flexible schedule. Fast work environment, management's eyes on you like breaks, attandence, sick calls basically you are being watched 24/7. Even though the title say DHL ( IKEA DC) no DHL or IKEA benifits to employees.
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A punctual job

Work wasn't too difficult. They talk very frank. Show up on time, to the work go home on time. Pay is fair. If you are looking for a job that you go to work at this is one of them. Expectations are business standard.
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Fun workplace where everyone is helpful to everyone else

It is a decent place to work where all your coworkers can be helpful to you. It is decent paying and you have to meet a quota of cases you pick. However thats the same for anywhere you work
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Heavy traffic, demanding atmosphere. Lack of recognition, lots of complaining.

Heavy traffic, demanding atmosphere. Lack of recognition, lots of complaining. Undergoes a lot of changes. Cafeteria was sad, best food available was a vending machine cheeseburger. Overall not bad, just not worth it due to the amount of ignorance seen.
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Great job, bad management and harassment issues not dealt with properly

The job itself is great but the staff is horrible and very bad environment in the floor (I.e Trainers harassing girls) and Human Resources/management did not deal with Trainer/Employee


Free stuff sometimes


Have to work overtime to live with the pay
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Worked there 6 weeks on nights

Worked 6 weeks before management wrote fake statements causing suspention then after suspention they wernt happy I was back so they got me fired within 2 days... bullshat company.. I never missed a day


Paid breaks


Horrinle bosses and hr managers
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The place was very clean and new. Most of the units were small and not heavy at all however at other times some of the units were heavy. It was daily routine. Management was great.
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great place

the hardest was the double pallet jack too hard to manuever the management was great to work for the employees were really friendly they pay for your breaks but the downfall is you could not leave the building
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The work there is good and the management is good too

The work is seasonal for most of the time as it depends on Canadian festivals management states its daily tasks and expectations too but little hard sometimes although the management is not very tough on them and it is a good company with good infrastructure.


Nothing as such
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Seasonal Work Only but Good Company

Good work culture with morning meeting and exercise and excellent security and dining and washroom and new warehouse keep clean and organised with audio system to track the locations.


New technology


heavy work for women
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Productive but seasonal work

Good training and work ethics, fun with morning exercise.Daily morning review meeting. Heavy work.Easy access by Transit.Good and healthy dining room facility and washroom.


Good and new warehouse


heavy work
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Not a place for young, physically fit, women to work.

Afternoon shift was 3-11pm with a 30 minute lunch at 7pm. The high turnover rate for other temp workers created an uncomfortably for the lack of background checks (none at all) and not to mention the little care to following safety regulations. Also, had numerous incidence of harassment while working here and was the only woman who worked on my shift.


it paid enough that I could saved up some money for college


Unsafe practices
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Productive and fun work place

a typical day at work is picking products from the shelves. I learned how to organize my products in the pallet. the management cares about their employees, which, is good.the co-workers are helpful to new employees. the hardest part of the job is working in the freezer and the most enjoyable part of the job is picking.


free pizza


long hours
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Overall rating

Based on 22,690 reviews

Ratings by category

3.5 out of 5 stars for Work/Life Balance
3.5 out of 5 stars for Salary/Benefits
3.3 out of 5 stars for Job security/advancement
3.2 out of 5 stars for Management
3.5 out of 5 stars for Culture

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