DHL
Happiness score is 63 out of 100
3.7 out of 5 stars.
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DHL Employee Reviews for Material Handler

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Job Title
Material Handler20 reviews
Location
Canada20 reviews

Ratings by category

3.5Work-life balance

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Found 20 reviews matching the searchSee all 22,691 reviews
exelcanadawarehousesupervisorpackageexpressshiftsafety

Decent workplace

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Decent job with long hours and an alright pay. If you’re looking to gain some material handling experience then this is a neat place to work at. Really inconvenient location if you’re not driving cause it hidden

Pros

Nice pay

Cons

Long hours, Hidden location
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Official response from DHL

17 May 2022
Hello,Thank you for the review that you shared with us. As a rule, we offer reasonable and competitive compensation packages in all markets in which we operate. We always aim to offer our employees attractive compensation packages within our possibilities.It is part of our corporate philosophy to offer our employees individual opportunities for advancement within the company. We greatly appreciate that you have taken advantage of these opportunities.Good work planning is part of a well-functioning working day and helps to reduce stress. That also has a positive effect on private life. We are pleased that we succeeded in achieving this balance with you. Best wishes for your future and hopefully you will have a similarly good experience with your new employer.Your DHL Team

A lot of work that wasn't managed in the best way

The wage isn't a lot with 17 an hour being not enough to pay for bills, rent, etc. The work is hard, but if it was managed correctly it wouldn't feel as heavy.
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Official response from DHL

12 May 2022
Hello,We appreciate you taking the time to share your experience as a former material handler of DHL with us and strive to improve our management organization. That is why your input is so valuable to us.It is important to us that the superiors in our teams always have an open ear for their employees to clarify possible problems in an individual, personal discussion.Each employee should receive remuneration that is tailored to his or her work. We are sorry that you felt your remuneration was unfair. We wish you the very best for your future and hope you will soon find what you are looking for in your working environment.Your DHL Team

Insights into DHL

Based on 189 survey responses
What people like
  • Feeling of personal appreciation
  • Clear sense of purpose
  • Ability to meet personal goals
Areas for improvement
  • Trust in colleagues
  • Sense of belonging
  • Fair pay for job

Fun workplace

We always work in safe & secure, everyone is good, provide us training. No stress o worm its a fun work place.I love my jobs & company these are owesome
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Official response from DHL

2 June 2022
Dear colleague,Your comment makes us feel extremly happy! Your words confirm that we are on the right track. Having fun and becoming every day a little better is exactly what we want to achieve.A desirable work-life balance leads the individual towards feeling less apprehensive about their ability to manage work and non-work commitments.Thank you very much for your nice feedback. A warm greeting to BramptonYour DHL Team 

Don’t work here

Worth company I have ever seen Don’t waste your time Don’t hurt yourself Don’t give yourself headaches Bad management , only thinking about their record don’t care about employees
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Official response from DHL

17 February 2022
Hello, Thank you for taking the time to write a review. Your feedback helps us to improve continuously, which is why we particularly appreciate it. We are sorry that you were not satisfied with your time at our company. Your satisfaction, as well as the satisfaction of our customers, is our priority. DHL wishes you much success and satisfaction in your next job. But most of all, thank you for all your efforts and patience. Your DHL Team

Nah

Not worth it. The managers pick favourites, long hours which eventually turn back breaking. Not worth your time. Try FedEx. Probably better there anyways

Pros

Coworkers

Cons

Long hours, back breaking, managers pick favourite
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Just don't

Do yourself a favour avoid this place at all costs. Terrible management. No respect for employees. And stressful work environment with no care about safety and customer mental health.

Pros

Nothing
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Official response from DHL

11 August 2021
Hello,Thanks for reviewing us. We are sorry to hear that you have found the management of your facility in Vaughan unsatisfactory. Here at DHL we are always looking to improve our management organization in terms of employee feedback and we invite all of our employees to make suggestions for improvement.Respect and open communication are a given here at DHL. That is why we encourage all our employees to speak up and bring forth both constructive criticism and improvement suggestions. Last but not least, safety of both our employees and customers is a top priority for us. For that reason we follow industry leading standards and always strive to do better.We thank you for having worked with us and wish you all the best in the future,Your Employer Branding Team

coworkers are amazing, management and upper management problems

This is a good job if you're looking for temporary (less than a year) consistent income. Full time benefits, though they are not explained to you in detail by the company, are fair. You will have to do your own research for the information though. This position is STRESSFUL on the body because it requires 10 hours a day of lifting furniture at a ridiculous pace to keep their numbers looking high. There is no room for growth unless you're of a specific ethnicity. Management and upper management show heavy favoritism, lack communication skills ( among each other and with associates), and are very disrespectful if they don't deem you a favorite. The work culture presented during interviews and training is fake. Associates are heavily micromanaged if they aren't a favorite of the supervisors or HR representatives. The open door policy they brag about is non existent.

Pros

4 day work week

Cons

long hours, favouritism, management incompetence, lack of communication, prejudice
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Not so good work place

Working here was a mistake had back pains my first day training ....no one helped me just put me in the line and when i ask for help no one helped me and one boy juat started making fun of me cause i didnt know where to put the package its my first day management didnt care

Pros

None

Cons

Bad place
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Not a good place to work

The two man pick is craft. A show cause only or just a front only which in fact use to abuse employees because the job is hard and fast paced. Most of the manager and supervisors are lazy and incompetent. Inventory clerk are minions of the management think and feels they have part of higher ups. No growth and they are fooling people whereas come and go as disposable stuff.
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Not as Great as You think

Some places have Good employees and Bad employees, that is normal at ANY job. But the Management for this company is a joke. The shifts are ran like a dictatorship, and is the reason why ALOT of employees are resigning. Your every move is being watched and observed, not a good feeling. And also a big sign that says “No Talking in the Aisles”. I mean “I’m sorry what”. Only things good about this place is the free coffee.
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Ikea CDC, very busy workplace!

Very busy warehouse. Not all mid level managers are dedicated or competent for their job functions. Safety is the main reason for job insecurity but they don't know how to implement safe picking and safe operation of MHE

Pros

BBQ and other events, consecutive 3 days off, sufficient break time

Cons

Long hours, job insecurity
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Room for improvement

I wish staff welfare will be look into , the pay should be increased to 22 to 25 dolls per hour. The. A survey should be carried out so as to know the reasons behind staff resigning from wrk . The supervisors to should get involve in carrying out some particular job functions.
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High level of commitment.

I Love to look every day, like challenge of life to learn new positive experiences and apply them with contact to my family, co-workers and customers.

Pros

Learned about Military parts.

Cons

Far from my house
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Very safe work environment

Client Shell provides close supervision but little mentoring. Turnover rate high and caused concern among employees about job security.
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Dont go to this company exel dhl -albian shell

If you have no choice and you can take the attitude of rude trainers here us well you just want money to pay bills this is the company for you.Im not going to waste my time in this company, theres a lot better company who can help you grow and contribute a lot for your career .poor benefits poor pay

Pros

new warehouse, very safety practices

Cons

high turn over rate, WORST trainers ever!!!
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Great place to work, but micro-managed

I loved working there. Great safety culture and good people to work with. However, the management was very particular about what they wanted in a rude way. All in all, wrecking the goof vibe
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Poor management and training.

Only got 1 hour training on each peice of MHE. If you are being treated poorly at work, do not go to management as they will simply fire you instead of actually dealing with the problem. If you feel unsafe at work, they will take as long as possible to find a solution. Upper management is impossible to get ahold of in Harrassment situations. The salary is not worth it.

Pros

okay salary, free coffee

Cons

harrassment not dealt with properly, long work hours, poor communication and work culture, no AC even though they said there is
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Management have no idea how to run warehouse

Workload varies from a lot to a little or nothing. When workload is extreme they expect miracles for little pay. Hard to get permanent status. Co-workers ok. Supervisors clueless. Don't know how to organize or run a warehouse. A lot of repeated stock movement to new locations misplaced inventory.

Pros

Free food sometimes

Cons

No airconditioning HOT HOT in summer. DUSTY
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Worst job EVER!

Hour long bus ride to work 12 hour shift learned nothing VERY POOR training. WORST management ive ever seen in a company. Most of the co-works where alright some where very full of them selfs and un helpful.There was no enjoyable part of working for exel.I wouldent recommend anybody to work for exel.

Pros

nothing

Cons

everthing
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Good Work Environment

Having worked in Exel for approximately two years, i must say that it is a decent company to work for. the employees are close knit and look out for each other and upper management is approachable. the work load is steady through out the month, but at months end, there is an influx, and one has to work at double the speed and sometimes extra hours (voluntarily) to meet and/ exceed the quota.

Pros

employees

Cons

little room for promotion
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Overall rating

Based on 22,691 reviews

Ratings by category

3.5 out of 5 stars for Work/Life Balance
3.5 out of 5 stars for Salary/Benefits
3.3 out of 5 stars for Job security/advancement
3.2 out of 5 stars for Management
3.5 out of 5 stars for Culture

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