DHL
3.7 out of 5 stars.
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DHL Pay & benefits reviews: Call Center Representative

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3.5Work-life balance
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Found 7 reviews matching the searchSee all 20,182 reviews
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A relaxed work place with no job stress

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The only thing I did not like was graveyard shift. Good and very friendly working conditions. Tea and coffee available at no cost. Vending machines form light snacks.

Pros

Very caring Manager

Cons

Night shift
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Good company to work at, even without an education.

Schedules may be pretty bad and the pay is sometimes not worth it. But the culture and the people make it worth it. The culture is great, especially in the office, however there is hardly any opportunity to move up.

Pros

Training, Learning opportunities

Cons

Not a lot of upward mobility
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Fun working place

Cheerful surrounding. Learned how to handle multiple job at a time. The hardest part is given a short time for break... seniors couch us to handle the situation..

Pros

All the party

Cons

Short breaks
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fun place to work

i enjoyed my time at DHL, but was only hired as agency staff so didnt really get the benefits of working there. the staff were friendly and it was a fun place to work
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Productive and busy

Needs better compensation for the amount of work reqired and off on holidays. Also, needs to fix the retirement system. They will never keep good employees with no retirement.
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We had the needed tools to work with in doing our job

This job dealing with upset customers concerning their bill was sometimes enjoyable and sometimes not depending on if I was able to help customers with a problem or not. We were on a restricted time limit with calls and was sometimes time conscious.

Pros

had comfortable working environment

Cons

health care not good, too much pressure
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Nice People.

Comunicating with customer by phone and email and providing excellent customer service.

Pros

Local

Cons

Low Salary
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Overall rating

3.7

Based on 20,182 reviews
5
6.8K
4
5.9K
3
4.2K
2
1.5K
1
1.9K

Ratings by category

3.5Work/Life Balance
3.5Salary/Benefits
3.3Job security/advancement
3.3Management
3.5Culture

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