DHL Employee Reviews

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Great working environment
Summer Sales Support Specialist (Former Employee) –  Mississauga, ON29 April 2018
DHL has a very accommodating work environment. Company culture is to support one another. Hardest part of the job was getting information from other departments, integration and cross-departmental cooperation should improve. Otherwise, it was a great learning experience.
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Great work environment and always room to advance
Team leader (Current Employee) –  Mount Hope, ON29 April 2018
DHL is great company to work for. As company is growing and there is room for advancement. Management team is great to work with. Employees are like family,everyone works together
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I loved DHL
Owner Operator / Driver (Former Employee) –  Ottawa, ON28 April 2018
They respected you and told you when you did a good job. I have wonderful memories working there. You got to be your own boss and only had management for 1/2 hour a day.
Pros
Co-workers, salary, be your own boss
Cons
Could be long hours
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Great company!
Lead hand (Former Employee) –  Fort Mackay, AB12 April 2018
Been with DHL since 2008 and I enjoy working for this organization. There are many challenges and successes with management doing there best to support the team.
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The work there is good and the management is good too
Selector (Former Employee) –  Steelees Avuenue at Hereford Road Brampton6 April 2018
The work is seasonal for most of the time as it depends on Canadian festivals management states its daily tasks and expectations too but little hard sometimes although the management is not very tough on them and it is a good company with good infrastructure.
Cons
Nothing as such
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Global player
Sr Director MNC (Former Employee) –  Montréal, QC5 April 2018
Great opportunities can be found here, nice learning grounds and they have all the support to educate you and assts you in your devoplment, overall would recommend
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Lots of room to grow
Risk and Safety (Current Employee) –  Alberta18 March 2018
Excellent company to work for. The supervisors on site are fantastic. There is plenty of opportunity to grow within the company anywhere internationally. Hours vary depending on location from a morning shift to a fly in/out rotation
Cons
Hours
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Good Place to work
CSR Analyst (Former Employee) –  Fort McMurray, AB15 March 2018
I would work for this company again. They were good to their employees. Fun and dynamic environment. Learned a lot while I was there. I recommend the company.
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horrible work environment
Customer Service Associate (Former Employee) –  Brampton, ON14 March 2018
as a part of the seasonal team brought in for the peak season, training was rushed and condensed into 2 weeks when all other full time employees got 4-5 weeks of training. The trainer was mean and management was cold and condescending to our group.
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First time working under a boss I hated
Telesales Executive (Former Employee) –  Mississauga, ON12 March 2018
Each day starts with a team meeting that accomplishes nothing at all and basically is an opportunity for the manager to get his ego stroked by victimizing or bullying his employees and making jokes that are simply tasteless. He doesn't want you to advance and if you do its all because of him and you don't want to out shine your boss in any way because he is insecure and does not know how to make the people around him better. He will call you randomly to his office just to try to shake you down and put you in a precarious situation. The only part of the job that was enjoyable would be the co-workers as we were all recent grads and had similar interests.
Pros
Lots of young co-workers
Cons
Terrible managers
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Productive work place with new and maintained facilty and proper trianning and instructions
Accounting Clerk (Former Employee) –  Brampton,Mississauga11 March 2018
A good place to work and a good human relationship between trainers and trainee and supervisor and trainee at the location.Ideal and new facilities for lunchroom and washroom and security time maintenance.
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A dynamic and evolving culture
Operations Lead (Current Employee) –  Brampton, ON7 March 2018
One of the best companies I have ever had the pleasure to work with from upper management to union co-workers the culture at DHL is a can-do attitude.
Pros
Culture
Cons
Not enough opportunity yet, but still growing
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Deceitful, and backwards
Delivery Driver (Current Employee) –  Hamilton, Ontario27 February 2018
Offered a full time permanent position which turned out to be a part time on call casual position after the Christmas rush.

Severe lack of training. Equipment given to complete tasks are all in terrible condition. This includes vehicles, scanners, and even the uniforms they give you are the wrong sizes.

Management are constantly looking for reasons to dismiss staff.

Pay is good, but good luck getting into a position where you are able to get on the benefits program! Such positions just don't exist. Not to mention the fact that if you should happen to be working longer than expected hours, they will cite you for it. Dedication is not appreciated. In fact, it is frowned upon.

ALL staff and non-management members despise working there with a passion. Lead hands couldn't organise a drinking party in a brewery.

Unionized environment, and by that I mean that you have union fees deducted from your pay every cheque. However, if they have to do anything for you, forget about it. Worst representation ever!
Pros
You get to collect Esso extra points!
Cons
Corporate culture does not exist.
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it was work
General Help-Data entry-aft (Former Employee) –  Mississauga, ON26 February 2018
honestly it was a place I went to just to work, didn't socialize cause the other workers and management would rarely speak to me, nor would they give direction to others in English. instead I stood there a large number of times in sure of what was happening at my work
Pros
small work force, pretty easy work
Cons
cummuncation is subpare, short hours/late nights, borning
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Good Place to work
Administrator (Current Employee) –  Brampton, ON23 February 2018
Nice environment clean. Management is ok. No huge complaints. There is a separation between hourly associates and salary. Not always on the same page.
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Working at DHL
Customer Service Representative (Former Employee) –  Brampton, ON16 February 2018
I believe that DHL is an amazing company. They treat their employees amazing and they make sure that everyone is heard and you feel comfortable. Although some of the clients on the phone can be incredibly annoying, the overall work experience is a good one.
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Shipping freight domestically and internationally
Customer Service Representative (Former Employee) –  Brampton, ON15 February 2018
- Answering customer calls, tracing lost packages.
- Hardest part of the job, relaying bad news to customers.
- Most enjoyable, assisting customers will requests. Made everyday different.
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No longer a fun place to work as it was up to 6 years ago and prior.
Customer Service (Former Employee) –  Montréal, QC6 February 2018
New management and poor systems implementation has destroyed what use to be a friendly, lively and dynamic place to work. Now most employees click and clock out knowing that they are just numbers. Many have no confidence in management.
Pros
Good annual bonus
Cons
No loyalty
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Not always friendly
Data Entry Clerk (Former Employee) –  Mississauga, ON24 January 2018
I saw managers going so harsh on warehouse workers to complete all the work. That was beyond the capacity of those number of workers.
The direct supervisor did not clearly explain my duties, he/she just made a quick introduction of everything and then expected me to do everything perfect. When I asked questions, little did he/she pay attention to me. Management/supervision was far from satisfactory.
Overtime work was usual. Online systems rarely worked effectively.
The only thing good about this workplace is some helpful and smiling people around. They made life bearable there.
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Good company
Customer Service Representative/Data Entry Clerk (Former Employee) –  Brampton, ON22 January 2018
Learned how to deal with customers for a strong shipping company. people were fun to work with. Customers were tough but can be very nice once in a while
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Overall rating

3.8
Based on 11,125 reviews
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Ratings by category

3.6Work/Life Balance
3.6Salary/Benefits
3.4Job Security/Advancement
3.4Management
3.6Culture