CUPS Employee Reviews
Review this companyJob Title
All
Location
Canada11 reviews
Sort by
Showing all 11 reviews
Generally a lovely place to work
Administrator (Current Employee) - 1001 10 ave SW - 18 October 2021
Indeed featured review
The most useful review selected by IndeedCUPS is a collaborative environment and is working toward even further integrated care - clients get a lot of wrap around supports and people who work there really genuinely care about the client experience. I would say CUPS wages are on the lower side of the market, and benefits are standard. Management is generally good at listening to staff and implementing measures to support well-being, though in helping professions in general there is a ways to go to prevent and protect people from burn out and vicarious trauma, which still happens at CUPS to many staff.
Pros
causal dress, nice staff, clients love CUPS, flexibility and change when needed
Cons
Overtime can happen if you dont set solid boundaries, difficult to hear and see traumatizing things, wages are not competitive
Was this review helpful?
Stressful and fast paced work environment.
Medical Office Assistant/Phlebotomist (Former Employee) - Calgary, AB - 29 March 2022
The managers are really nice people but unfortunately they don't do anything about the work place bullying and rather put the bully in a supervisor position. For this reason it is very difficult to keep staff.
Was this review helpful?
Insights into CUPS
What people like
- Time and location flexibility
- Clear sense of purpose
- Supportive environment
Mediocrity
Rather not disclose (Current Employee) - Calgary, AB - 19 February 2020
Unsafe working conditions due to upper management not understanding front line role. Staff expectations are outrageous, no one can be expected to achieve the demands. Front line gets abused by clients and collegues. Trust no one here, as behind your back talk exists.
Was this review helpful?
The less I say the better
Donor Relations/Event Manager (Former Employee) - Calgary, AB - 27 September 2019
Nothing good to say, I’ve been taught if I have nothing good to say don’t say anything at all. To work hard does not get you very far, but being lazy will get you there
Was this review helpful?
Good place to work- have to be willing to go with the flow
Front Line Worker (Former Employee) - Calgary, AB - 26 January 2019
In the midst of a renewal where they are trying to clarify and adjust their service delivery. Results in a lot of grey area and lack of direction/clarity for staff.
Communication is terrible, both within the agency and delivery to those accessing services.
Pay is on the lower scale
offer a good work life balance
Not a lot of opportunity for advancement
Upper Management is very approachable
Pros
Work life balance
Cons
Poor pay
Was this review helpful?
Nurturing Parenting Program
(CUPS) - Practicum Student (Former Employee) - Calgary, AB - 10 January 2019
The Nurturing Parenting Program is a Strength Based approach for low-income families. CUPS is a very inviting place for families to learn and develop skills as well as a trusted place to bring children to accomplish the same. I strongly recommed this organization for both employers and persons alike.
Was this review helpful?
challenging and rewarding job opportunity
Nurse Practitioner (Former Employee) - Calgary, AB - 23 May 2018
working with homeless and disadvantaged populations is demanding and usually rewarding
the corporate structure was not complicated-access to directors open
Pros
great work environment
Cons
challenging mental health clients
Was this review helpful?
make a difference
Senior Director - Human Resources (Current Employee) - Calgary, AB - 10 May 2018
vulnerable populations
making a difference
compassionate
trail blazers
health
education
housing
building futures for Calgary's less fortunate
mental health
Was this review helpful?
Fun place to work with great people
Volunteer (Former Employee) - Calgary, Alberta - 28 April 2015
I was a Volunteer at CUPS so a typical day for me was reviewing project documents and reports. Management was pretty relaxed - co-workers were quite supportive and friendly. My job was hard because there was sometimes lack of defined terms and directions.
The most enjoyable part was the contribution I made and the friendships created.
Pros
Free lunch and good people
Cons
No incentive - stipend
Was this review helpful?
Daily learning about the homeless.
SUPERVISOR (Former Employee) - Calgary Alberta - 6 October 2014
Working with the homeless was an eye opener it allowed me to appreciate myself
Was this review helpful?
Jobs at CUPS
not a bad place to work
social worker (Current Employee) - Calgary, AB - 11 September 2013
But could be way better.
Good place to work if you enjoy helping others, lots of programs and resources.
To many complainers and practical jokers. Not a very mature staff.
Management could use some training on recruiting, ethics and promoting employees. Some employees do not give 100% and work 5-6 hr days and take too many days off leaving workload on others.
I mostly enjoy seeing someone move on in life after learning the skills to help them become a successful member in society.
Pros
nice mix of people, staff events, benefits are great
Cons
poor advancement opportunities, management needs some training
Was this review helpful?
Want to know more about working here?
Ask a question about working or interviewing at CUPS. Our community is ready to answer.Ask a QuestionOverall rating
5
4
4
2
3
2
2
2
1
1
Ratings by category
3.7 out of 5 stars for Work/Life Balance
3.0 out of 5 stars for Salary/Benefits
2.8 out of 5 stars for Job security/advancement
3.2 out of 5 stars for Management
3.2 out of 5 stars for Culture
Questions about CUPS
- What are the working hours at CUPS?One person answered
- What is the pay scale range for a Integrated Care Coordinator? I need to know the pay range as a pe…One person answered
- What advice would you give the CEO of CUPS about how to improve the company?One person answered
- Why would you want to work at Calgary Urban Project Society?One person answered
- How should you prepare for an interview at CUPS?One person answered