Nice place to work, but they screw you over.
CSR / Dispatch (Former Employee) – Waterloo, ON – 31 March 2016
Both my signifigant other and I have worked at crawford, I was a CSR - dispatch and my other half is a telephone adjuster. I got hired on, and had to take 2 weeks for training (i had to pay a babysitter due to my kids not being in school) Right when my training was over, my first day by myself there was absolutely nobody i could go to if there was a problem. I was told i'd be working 6 hours a night, when in reality id be there for maybe 1.5-3 hours..... 5 days later I was fired because I "made too many mistakes" nobody told me about these "mistakes" i was making or even told me how to correct them. My other half has been working there since his Co-Op they had him as a contract worker, a co-worker passed away and he took over her position (still contract, refused to make him a salary worker) He applied every time there was a opening salary position, but they kept turning him down. Now AVIVA has pulled out all their business at his office and they are laying everyone off. Now Both my SO and I are jobless and are scrambling to find new work so we dont end up on the streets. I am very disappointed in how they have treated him.
Second day of working i got free lunch.
training isnt as thorough as it should be.