Cowan Insurance Group Employee Reviews

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Revolving door
Case manager (Former Employee) –  Ottawa, ON12 June 2018
Managers have no problem firing quality staff members to bring in friends and family. There is no job security and no loyalty to good employees. They promote inexperienced people and expect them to properly manage a team
Pros
Good hours
Cons
Inexperienced managers
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great company to work for
Customer Service Representative (Former Employee) –  Ottawa, Ontario22 February 2018
call center is bombarded with calls for request to information in regards to users insurance policies, it can be very challenging figuring out information.
Pros
great hours
Cons
contract job
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Great job but high expentensy levels
info center (Current Employee) –  Ottawa East, ON6 March 2017
Cowan is great place to work with a very friendly environment.
the routine is almost the same everyday and the work repeats a lot.
they're is opportunity of growth in the companies but challenges can become common and boring.
looking for more a challenging job with new experiences.
Pros
daily routines
Cons
No more challenges
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A job not a career
Financial Analyst (Current Employee) –  Ottawa20 August 2015
You get your paycheck, which isn't much, you get some work that are interesting, but not challenging. Definitely no room to advance, and job security isn't always a sure thing.
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Good place to work
Administrative Agent (Current Employee) –  Ottawa, Ontario19 June 2015
Daily learning experience. Growing company with a variety of clients and members. Very experienced and knowledgeable co-workers. Ideal location in Ottawa.
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loved the hours of operation
Customer Service Representative (Former Employee) –  Ottawa, ON29 May 2015
A typical day at work would be taking call from service providers to know if a client is eligible for renewal on a service previously claimed. clients call to find out what they are covered for and some admin work has to be done when clients request change in plan.
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Great employees
Technical Support/ Commercial Department (Current Employee) –  Cambridge, ON6 January 2015
Employees are great to work with. No training provided but enjoyed learning what I could.
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Overall rating

2.9
Based on 9 reviews
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Ratings by category

3.6Work/Life Balance
3.1Salary/Benefits
2.2Job Security/Advancement
2.6Management
2.9Culture

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