Covenant House Vancouver Employee Reviews

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2.0
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Toxic work environment
Youth Worker (Former Employee) –  Vancouver, BC18 April 2019
I worked at Covenant House Vancouver (CHV) for a year as a youth worker. I really enjoyed working with the youth but eventually left as it was the most toxic work environment I've ever been employed in. Gossip was rife in the work environment, there was open disrespect between employees within the organization (team leaders vs. youth workers vs. case managers), and policies were inconsistently applied by staff which left homeless youth feeling unsupported. Youth were regularly unfairly discharged from the program for program violations that other youth were allowed to stay in program for. Recently, a few of these youth have died soon after being discharged from the program.

I'm shocked to see positive reviews posted here for CHV and suspect most are generated from the CHV recruitment/HR department. Frontline CHV employees are openly unhappy and there is a high staff attrition rate. Management fails to make any changes to improve work conditions. Consequently, CHV is in a state of constant hiring for youth worker roles.

It blows my mind that CHV is expanding their services to open new buildings when they are operating a flawed program and already struggle to retain staff to support their existing operations. There are some serious problems that Covenant House Vancouver needs to tackle before they can be successful in supporting homeless youth. For now, if you are interested in youth work or other social services roles you will be much better off pursuing employment with other local organizations such as Family Services of Greater Vancouver, Aunt Leah's, or PCRS.
Pros
No shortage of work (high staff attrition means there is always work available)
Cons
Toxic work environment, bureaucracy standing in the way of helping youth
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4.0
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Highly structured mult-functional job
Youth Worker (Current Employee) –  Vancouver, BC17 August 2018
Shifts are varied between facilitating group activities,
one to one work and general administrative reporting.
Youth enjoy engaging with the staff, and vice versa.
Everyone is respectful and appropriate.
Pros
Free Dinners
Cons
Varied shifts, longer than average work hours
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5.0
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Change the world while doing your job
HR (Current Employee) –  Vancouver, BC22 June 2018
Covenant House's mission is to change the world for at-risk youth. It is a well-run not-for-profit that feels like a family and runs like a business. The agency is growing and there is a lot of opportunity to grow with it. In addition to youth work and social work, there are positions in fundraising, communications, HR, finance, IT, operations etc.

The employees are amazing - they believe in the work they do, and are kind, funny, and hard working.
Pros
Truly make a difference at work
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5.0
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Amazing environment
HR Assistant (Current Employee) –  Vancouver, BC15 June 2018
Great environment, the team is very polite, supportive and friendly. Competitive salary and great benefits.
Definitely, one of the best places to work.
Pros
Great team work, good salary and great benefits.
Cons
Nothing that I can recall.
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5.0
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Rewarding Work that makes a Real Difference
Human Resources (Former Employee) –  Vancouver, BC12 June 2018
Best way to describe this organization is by saying it is non profit, yet runs like a business. People actually care about making a difference, and all departments and people are treated with respect.
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5.0
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Friendly work environment!
Front desk worker (Former Employee) –  Vancouver BC21 February 2018
Duties required attention to detail and awareness of surroundings to ensure security and safety of individuals. I responded to telephone calls, inquiries via in-person and e-mail, and more!
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5.0
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Supportive team environment
Human Resources Assistant (Volunteer) (Former Employee) –  Vancouver, BC23 December 2016
I really enjoyed working here with the team as everyone was very friendly, supportive and most people got along with each other. This is a great place to work at.
Pros
Supportive team environment
Cons
Nothing I can think of
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Overall rating

4.4
Based on 8 reviews
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Ratings by category

4.5Work/Life Balance
4.3Salary/Benefits
4.0Job Security/Advancement
4.0Management
4.3Culture

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