Salary freeze for the last 8 years, education fund suspended. Top down approach to management. Leaders are in their ivory tower. Little autonomy given

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Good company to work for.

Recreation Therapy Assistant (Current Employee) - Edmonton, AB - 13 April 2022

Being an employee provides the benefit of being an internal applicant to other job opportunities within covenant health. Their union also helps to ensure that you have a guide towards any company policy you should know about.

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Insights into Covenant Health Canada

Based on 3 survey responses

What people like

Trust in colleagues
Ability to meet personal goals
Clear sense of purpose

Areas for improvement

Ability to learn new things

Amazing Place to Work

Unit Clerk (Former Employee) - St. Joseph's Auxiliary Hospital & Grey Nuns Hospital - 2 April 2022

I greatly enjoyed working at St. Joe's. The staff were like family and I grew to love both them and the residents. Working through the first year and a bit of the pandemic in Long-term and Palliative Care was very difficult, but working with such a great team of people made it bearable and even enjoyable. I also worked at the Grey Nuns for a while. My manager and much of the staff there were lovely to work with as well. However, I didn't enjoy the work nearly as much as I did in long-term care...there was very little patient contact, lots of handwritten paperwork that caused me tendonitis, and it was far more monotonous with way less variety of responsibilities. I got bored. The part-time, shift work also didn't work for me and my family, which is ultimately why I quit.

Pros

Pay well

Cons

The benefits weren't as good as my spouse's, not enough full-time permanent positions available

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Steady reliable admin work

Manager (Current Employee) - Edmonton, AB - 15 March 2022

- salary freeze for many years- ceo is out of touch with realities at frontline- if someone leaves they don't replace them, others absorb the work (unless it is ceo's office)- disengaged work force

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Rough

HCA (Current Employee) - Lethbridge, AB - 21 December 2021

Seems great to start off with but the initial “glamour” wears off quick. There’s like next to no support from management and they just tell you what you want to hear without any follow up. Pay is ok and there’s decent benefits but it doesn’t make up for the stress and burnout you deal with on a daily basis from heavy workloads, working short and some of the extremely difficult situations you deal with.

Pros

Some amazing coworkers, decent benefits

Cons

Favouritism, overworked, understaffed, no support from management.

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An Amazing Learning Experience and Fantastic Team

Registered Nurse (Former Employee) - Edmonton, AB - 14 December 2021

Your experience working in healthcare will vary significantly depending on your area and your colleagues. In labour and delivery at the Grey Nuns it is an amazing team. The work environment in fast-paced and unpredictable and often can be stressful. The team there is generally super collaborative and supportive though. Because of how busy it is and the diversity of patients, it is a steep learning curve when first starting. Current staff can be reserved at times when evaluating your knowledge and willingness to learn. As with any area of healthcare, there can be red tape and bureaucracy stuff. Overall the work is extremely rewarding and the team is like no other. This is one of the best places I have ever worked.

Pros

Strong teamwork Lots of learning opportunities Rewarding work

Cons

Shift work Bureaucracy stuff from management

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Good to work there.

Health Care Aide (Current Employee) - Edmonton, AB - 12 August 2021

I learned a lot about how to handle and manage with clients need help. I learned teamwork,my role and responsibilities, right, confidentiality and good communication between clients and co-workers.

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Great employer

Pharmacy Technician (Former Employee) - Edmonton, AB - 20 July 2021

I really enjoyed working for covenant Health. Management was great, work was great and I worked with exceptional colleagues! Parking was a little tricky but make it work.

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not stressful

Practicum Student (Former Employee) - Edmonton, AB - 6 May 2020

i love taking care of old person especially with dementia. i love hearing their story even they keep telling it over and over and i love feeding them.

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A trial will convince you ,covenant health is a good place to work at as both the workers and the administrators are welcoming.

Health Care Aide (Current Employee) - Edmonton, AB - 8 April 2020

However though covenant health is an interesting company to work at,its also challenging to deal with some of the patients especially those that are undergoing mental rehabilitation.Thus a worker at this kind of facility needs to be on the alert at all times to make sure the patients are safe which is a little bit stressful but still worth it.

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Jobs at Covenant Health Canada

Housekeeping Attendant I

Edmonton, AB

8 days ago

Food Services Attendant I

Food Service Worker I

Bonnyville, AB

8 days ago

terrible work environment

hca (Current Employee) - Lethbridge, AB - 11 March 2020

been with the company since 2009-2010 every year it gets worse no vacations approved always short staffed old broken equipment management only cares about themselves work load is not attainable violent patients demanding families harassing staff poorly trained staff hiring practices are a joke they always complain there is no money in the budget yet the managers and office staff always have assistants they dont support front line workers food quality is a joke they always cheap out on med supplies and get poor quality or run out of stock all the time its an unsafe work environment in many ways the pay is ok and decent benefits and managers loose your documents never around will not answer calls or emails

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My opinion on Covenant Health

Switchboard Operator (Current Employee) - Edmonton, AB - 4 March 2020

Great place to work. Great leadership. I love the fact that they also have a great social committee. I also love the fact that they offer a staff exercise center to stay healthy and active.

Pros

Union Parties

Cons

None

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Overall great company

NICU Registered Nurse (Former Employee) - Edmonton, AB - 23 February 2020

I throughly enjoyed my time with covenant health. Great values and mission statement. They valued work life balance. Great managers! I just wish my seniority would have moved over to AHS.

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Great atmosphere

Registered Nurse (Current Employee) - Edmonton, AB - 13 January 2020

Great company to work for! You have to option of casual to full time employment which make for great work life balance. As with any nursing jobs, there are crazy busy days and slower days.

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What is the mission? Do you stand by your values?

Professional Healthcare Worker (Former Employee) - Edmonton, AB - 18 December 2019

This faith-based organization promotes inclusion, but if you don’t fit their mold of a healthcare professional in your department they will find a way to get you to quit or transfer. Stress with no help, or leadership. Not worth the disrespect. You’ll leave this place with mental health issues. If you have a life time of experience and middle aged, start somewhere at the top. But then again rinse, recycle, repeat.

Pros

Public Healthcare

Cons

Management

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Great job. Management plays favourites

Unit Clerk (Former Employee) - Grey nuns - 26 November 2019

The job was very fast paced, very much enjoyed the position itself. The management however were very unapproachable, player very obvious favorites among staff. It can be very cliquey. Advancement is supposed to be in senority as per the union, but time and time again the managers would play favourites and advance at their discretion not as per policy, making it hard to advance

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Toxic Cluture- Stay away at all cost

Manager (Current Employee) - Camrose, AB - 4 November 2019

Racist, narrow mentality management. Completely unethical employment practices. They are completely disengaged from the mission and vision of the corporate and are NOT even trying to be a reflection of the values Covenant Health claims to be following. Stay away from working at this hospital if you want a piece of mind.

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Very patient safety focused

Pharmacy Technician (Current Employee) - Edmonton, AB - 7 October 2019

Very patient safety focused, just culture, and endeavours to have a good work/life balance. Lots of educational options for staff, including online learning and in class learning.

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Fun workplace

Unit Clerk (Current Employee) - Edmonton, AB - 13 September 2019

I love my job as I get to interact with people of different traits. Working in a fast paced environment is always awaited on our part and has a enthusiastic moments. Our tribe is always ready to help the masses as it is the proficient part of their job.

Pros

Very cordial environment

Cons

None

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Politics at play

Customer Service Representative (Former Employee) - Alberta - 29 August 2019

Overall a difficult place to work at. Departments operate as independent silo's and the inter department communication is poor. Command and control is the dominant management style. HR covers up when needed. The people who work in the facilities do provide decent patient care; but as an employer, you are a line item on an expense report.

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Great company to work for

Medical Transcriptionist (Current Employee) - Home Based - 18 August 2019

Very ethical company to work for with fair wages and great support. I always have a sense of pride when I am asked who I work for. They treat their employees with respect.

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