Country Inns & Suites
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Country Inns & Suites Employee Reviews for Front Desk Agent

Job Title
Front Desk Agent4 reviews
Location
Canada4 reviews
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Found 4 reviews matching the search
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4.0
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Fast paced at check out times. Overwhelming when you line up of people checking in and out. Need to know current events in your city to pass on to guests.
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2.0
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Working there was great, until the GM and manager showed their true colours. The GM is confrontational, and will abuse his workers when he is having a bad day, or when they make the smallest mistake. The front desk supervisor also acts like a child and throws tantrums, throwing things and yelling like a child in the back office if things do not go as planned of a guest is frustrated. Extrememly unprofessional, and very uncomfortable to work around.

Overall if there was different managment working there would have been alot better. They will use you until you are no longer needed and when they no longer need you they will dismiss you without cause or any warning. They have an extreme turn over rate for a reason, the GM needs to really re-evaluate how he treats his employees.
Pros
easy work
Cons
horrible managment
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5.0
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Excellent place to work, good management and great co-workers. I had a lot of fun and learned so many things, I'm so grateful.
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1.0
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A typical day at work basically consists of trying to get the basic check in and out done but also cleaning up messes and completing things for other staff members as no on is properly trained and managment dosent take the time nor will they.
Cons
Long hours, Short staffed, No cover for shifts, Work 6 day weeks.
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