3.1 out of 5 stars.
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Counter Intelligence Merchandising Inc. Employee Reviews

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3.5Work-life balance

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Independent and manageable.

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Very confusing could be either simple or overwhelming work, in your area, pay is fair for what you do, a lot of travel so if you don’t like locating..
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Bad Manager

avoid, terrible hours and overall company culture, no one knows what is going on not to mention very unstable. The CEO is so bad, good work is never appreciated.
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Interesting work , bad company attitude.

What is the best part of working at the company?Interesting and demanding work giving a sense of pride. What is the most stressful part about working at the company?Lack of company empathy. They do not understand that you cannot choose when you get sick. What is the work environment and culture like at the company?Field work is great. Company culture is terrible. I didn’t like having to apologize for being sick. What is a typical day like for you at the company?Interesting and challenging in a good way. Meeting and dealing with new people all the time was nice as well.
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NOT a long term position unless you fit in to certain employee cliques

Loved this job ....at first. I feel I was a good employee (on time dependable hard worker etc)However some of the other employees u work with must report back to head office if they don't like you or you don't fit in their cliques.Of course when u first start you are not as fast as other long term employees .Sometimes it felt like they were annoyed with me if I wasnt quite as fast as them .This was after only a few shifts under my belt.I think they need better people skills when training others.Supervisor of coquitlam not responsive and feel you only get hours if other employees like you or not .

Pros

satisfying work

Cons

bad work culture /favourtism
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Great remote job

Merchandising nail products, easy Job, part time hours. On the job training, really easy. No experience necessary. Lots of emails with bold lettering and somewhat confusing, but I just followed what the lady in charge said. Seems like a seasonal job, fall and spring only.

Pros

Make your own schedule

Cons

Very seasonal
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Insights into Counter Intelligence Merchandising Inc.

Based on 20 survey responses
What people like
  • Overall satisfaction
  • Time and location flexibility
  • Supportive environment
Areas for improvement
  • Fair pay for job
  • Ability to meet personal goals
  • Sense of belonging

Emails and Hours

A typical day is receiving emails regarding the cosmetic relines. Email or call if having any issues with the reline. Pre-call managers to book dates from different selected stores around your area. Easy to read guidelines. Hours are different. One week you can be fully booked, the next; 2 days, the following; no hours. Hours can range 1 hr for one day to 10hr (which can be split into two days if you choose to) shift. Make your own schedule. Work with other coworkers in bigger projects.

Pros

Pay, Flexible schedule, Compensation for travel, meeting new people

Cons

Unreliable hours, No benefits
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Disorganized and very long wait to get paid every nonthy

Spend alot for time on the phone setting up service time for Free. Unprofessional management takes 8 business days before you receive my of your pay. Longest payroll time ive ever seen. Don't be late or your supervisor will hold it ver you if ur head for ever. Also only like 1.5months of work at part time hours.

Pros

Make your own schedule

Cons

Long wait for pay unorganized
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Official response from Counter Intelligence Merchandising Inc.

28 February 2023
This is far from reality. Everyone gets paid regularly as committed to them. However, we apologize for any inconvenience and take your feedback for continuous improvement. Wish you all the best for your future endeavors.

Flexible job, great pay

It’s a pretty easy going job. It allows you to make you’re own schedule and for the most part you’re working independently. The pay is pretty good and you can get a decent amount of hours per week (around 20)
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Official response from Counter Intelligence Merchandising Inc.

28 February 2023
We are pleased to know that your experience with Counter Intelligence is a good one. Thank you so much for sharing your positive experience with us. Appreciate your ongoing service and support for us.

Flexible independent work in your area

I work seasonally on cosmetic relines, for past 4 years or so. I enjoy the independence of planning my own schedule. Feel supported if I have questions. Local field manager great to work with. Pay is decent for the type of work, higher than most cosmetic merchandising companies. Good at giving you locations in your particular part of the city.

Pros

Decent pay, pay kms from home, good support, flexibility

Cons

Year-long regular reps earn minimum, contractor/self employment job so no benefits or vacation pay, do your own deductions at tax time
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Official response from Counter Intelligence Merchandising Inc.

28 February 2023
We are pleased to know that your experience with Counter Intelligence is a good one. Thank you so much for sharing your positive experience with us.

Great place to work with. Balanced work and family life

Great place to work, with plenty of learning and growth opportunities given. Management is very motivating, supportive and treats you as if you are a family. Work culture is very nice and exiting. Can keep balance between family and professional life. Office staff are an amazing people to work with which makes everyday a fun and joyful place to work.

Pros

Flexibility, learning and growth opportunities
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Okay place to work

Okay job if you like merchandising. Did not get many shifts. Pay was average. The hardest part of job was being on your feet all day. Okay for a side job to make some extra pay.
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Do not work here

Was promised 200 bonus after 3 months that was never received and when I quit a month later the company kept my last cheque and won’t pay. Told to go back to stores if there was a mistake. No gas pay especially in the lower mainland van out where gas is the most expensive
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Not a balanced work environment

Management seems incompetent, not great training and accountability. Lots of motivation by screaming and demands. Seems unorganized and pretty negative.
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Official response from Counter Intelligence Merchandising Inc.

28 February 2023
We feel sorry for your negative experience and take this feedback in a positive way for continuous improvement. Wish you the best for your future endeavor.

Energized and fulfilling

Easy work life balance, I love his, I always feel awesome when I’m done merchandising and I can see the difference I’ve made. If you read the emails and paperwork it is very clear what you have to accomplish I love it

Pros

Realatively easy work

Cons

Na
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Great Company, Supportive Management, Lots of Work, Low Pay, Zero Benefits

I work pt for fun, to stay in the loop, however, the rate of pay and zero benefits is not good, it’s actually embarrassing, no one could survive for long on the minimum wages for hard work and fairly tight deadlines and no gas money or travel time paid.You pay your own cpp and taxes.Management is like family, supportive, helpful and appreciative.I only stay because I enjoy the work and complete freedom and nice people to work for.

Pros

Great management, freedom, flexibility

Cons

Low pay, no perks, no gas or travel time paid, you pay your own cpp and taxes out of your low wages
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Not organized

Thing change all the time. Instructions really difficult to understand. They will ask you do be available all the time even if it's supposed to be your own schedule
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Didn't work but helped my mom work there

It's really lengthy and takes lots of time to get stuff done. If you don't know what you're doing or are really slow, it's going to take you forever to get your job done.
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Fun job, pay is lousy

Enjoyable job but for the amount of work and paperwork they should be paying more than minimum wage. Work is sporadic so if you're looking for consistency you won't get it.
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Low pay rate

Supervisors were nice, very helpful and understanding, but the management people at the office were very demanding. The pay rate was low, considering my territory (Mississauga at that time was already expensive to live and work).

Pros

weekend off

Cons

low salary
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Excellent for an organized, responsible merchandiser

I can easily fit this in my existing schedule. If you are responsible, mature & organized, this is perfect for you. My supervisor is always ready to help and is also a merchandiser. Possibility of more hours if wanted too.

Pros

Flexible

Cons

Occasional short service windows
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You are on your own.

Company mixed up info on jobs to be done. Wrong traits. Wrong stores. No support.It's good though that you work at your own pace in a time limit but you have plenty of time. Your own availabilities so it's easy to incorporate in your life schedule.

Pros

Free time

Cons

Wrong assignments
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Overall rating

Based on 57 reviews

Ratings by category

3.5 out of 5 stars for Work/Life Balance
2.6 out of 5 stars for Salary/Benefits
2.5 out of 5 stars for Job security/advancement
3.0 out of 5 stars for Management
3.0 out of 5 stars for Culture

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