Productive and wonderful to place to work with amazing team work
Volunteer (Current Employee) – Toronto, ON – 12 September 2017
In a typical day in my position as a case worker assistant stars with making sure what client i will visit that day and get all the information ready for the visit. Also Throughout the day I completed various administrative duties, including preparing client's reports and maintaining those reports in the agency database as well answering phones, and drafting documents and emails.
Everyday I learn different things, since we always work with different type of clients. The fact that we always work with different clients allows me to learn how to improve my cultural sensitivity skills. Being respectful with my coworkers and be able to communicate well with them and with my clients are very important skills in this type of work.
There is not a hard part on this job. I will say that the challenging part of this job is to work with strict deadlines. Also reducing and managing caseloads are challenging, however with great planning skills and case management skills makes the scenario way different.
The most enjoyable part of my job is to work as a team work, and making our clients to have access to their needed services. I also enjoy working with different people from different cultures and different way of thinking,since I always learn different things .