Costco Wholesale Employee Reviews for Member Services Representative
Member Services Representative35 reviews
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the fact that staff celebrate the length of work with a wall and name badge shows the pride of employees and the corporation in employee retention. not a overtly challenging role, can leave at work and take very little home.great support for new and long time employees during COVID (and adjusting around school schedule); PPE, support in customer/member opposition, time offsupervisors and managers are generally respectful and fair, even if i dont like what is being asked - i respect them and know they are doing what is best for the team. skylights in Guelph location promote connection to the outside, reducing ecological footprint through reduced electricity costs
complementary membership, staff meal nights, supportive supervisor/managers, work-life balance possible, sunday premium pay, costco COVID thank you pay maintained, Guelph location full of natural light from skylights
grumpy lifelong cashiers, busy bodies (general workplace politics), wish more signs were approved from head office for increased clarity (particularly during COVID)
No time to slack off at work, after all it's work. Good management, plenty benefits and positive work atmosphere. It's really competitive to get a job here but you'll realize why after landing a job there (they hire the best people) and so 99.9% you find all colleagues OK to work with and even if you find that 1 colleague that's a grouch, they come around, eventually....
Able to acquire new skillsGreat staff to work withExpectations clearly definedSupport from superiors and other staff very goodSuperiors were very approachable
ability to meet and talk with many different people
only option for work is seasonal - would like more job security.
Great place to work! Would still be working there if my schedule didn’t conflict with my husbands. Aside from some gossip with a lot of the ladies, it was enjoyable for the most part. Certain cliques got fast tracked to supervisor/ manager when it wasn’t earned.
Raises based on hours worked. Pretty flexible with hours.
Sometimes you get beat out for posted based on seniority, not necessarily experience.
I despise working at this warehouse. Sales comes before safety or sanity. Members are pushed in and coronavirus protocol is broken daily. We are overworked and mistreated by many people in management positions.
They pay you
It will cost you in the long run
I liked working at Costco however some of the management is not supportive or helpful. They tend to pick favourites and stick to them. They back their members more than their staff. If you have a dispute with a member even as much as that member calling you a racist for during your job, management will side with the member. There is maybe 2 managers that will have your back and maybe 3 supervisors
Great place to work. Always respect authority and the word of others.. stretch and never put the body in the line. Managers are compliant and allow schedules to be quite flexible.
if you can learn on the job this is the place. Fast paced doesn't begin to describe this environment but it's interesting how they are still able to please the Customer at the end of the day. Training is on the job, be prepared to ask lots of questions and get them answered. Supervisors are not afraid to help you if your willing to learn, and they are very positive.
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There are some amazing people that work there, and some not so great. The atmosphere there is changing-more sales pushing oriented. Little support for the smaller departments and managers don't always back you with customers (members) Overall, hardest was constant schedule changes and the work/life balance due to this. Ov
Some co-workers, and benefits
Lack of support in small departments
The 12 years I worked there, I can only say they helped me a lot in life and has been the best company I have worked for or heard of so far. The follow rules and the law very closely. You will always get your breaks, and be asked to work overtime.
Employee free lunch
Alot of employees
Love the people who work there but the managers have no personal skill sand do not connect or talk to employees
They promise a good competitive wage when in reality they pay just over minimum wage. The benefits aren't bad but still nothing to boast about. The management only see you as a number and do not care about most people. To them you're just a number.
This is a fast past work environment consistent multitasking is a key skill to work here I would say. Definitely a fun work place, you will definitely make friends here - Also this company has numerous opportunities to move up
hard to get weekends off
It was a neutral experience. Can not complain about management or work environment. A typical day is was you would expect for working in customer service and the management usually tried to make the experience enjoyable
free lunches, good managerial support