Customer Service (Former Employee) – Kamloops, BC – 8 January 2018
Working at Costco Wholesales was quite the experience, had my first anxiety attack there. It starts off paying fairly well, if you are part-time you would generally work three eight hour shifts and couple of four to five hour shifts. Working there was a lot of fun at times, there's a great little community between all the employee's and everyone knows each other. During the holiday season, Costco can get incredibly busy and that can lead to lunch rushes or dinner rushes and those are very difficult at times.
Three breaks, two fifteen minute which you are paid for and one thirty minute break which you are not paid for.
Depends on which area you work in but it can be really stressful and a lot can happen at once, especially during the holiday season.
Frontend Customer Service (Current Employee) – Edmonton, AB – 9 January 2018
Given ours do not support a balanced life style, however a lot are given. Hourly salary was fair. A typical day was busy but not stressful. I have become stringer at working under a high-pressure situation. Management is really fair, as they consider your outside life schedule for schedule building. Hardest part of the job would be the heavy lifting required for loading assistance. The most enjoyable part of the job is getting to meet and interact with new people, such as customers and employees.
Manager, Customer Service (Former Employee) – Calgary, AB – 2 January 2018
Check logs for incoming daily products. Organize staff schedule. Complete order and receiving data. Make complete inventory safety checks.Check with each cashier to make sure cash is correct. Fill in with all aspects of costco team members when needed
Customer Service Representative (Current Employee) – Calgary, AB – 21 November 2017
Costco has a good work atmosphere and is a great place for students to work as they are really flexible and also have an CSRP program which allows students to have days off when needed for extra studying time.
Productive workplace that teaches you many skills with great opportunities to advance in the company, with good benefits.
Customer service (Current Employee) – Newmarket, ON – 16 November 2017
A typical day at work is fast pace, efficiency is a must. With it being a wholesale you we have members of all sorts coming to buy for business, their own personal use or even recreational and having happy members is a high expectancy at Costco, for employees. We need members satisfied and we do anything to make their visit easy and memorable so that they come back because they pay for our service. Enjoyable part of the job is that what ever department you work in that all employees are helpful to one another. Also from time to time the warehouse gives back to all employees for good work performance and excelling in sales. Hardest part of the job is to prepare for when ROM come to the buildings to make sure we are maintain and trying to excel in Costco standards.
Fast paced work environment with pressure driven management.
everything I did here was customer service (Former Employee) – Port Coquitlam, BC – 20 September 2017
In the 9 years I worked here I worked my way up to Forklift Driver. I was a very hard worker and improved many aspects of the job. I developed staff and exceeded expectations; very little recognition and positive reinforcement was given.
Reasonable pay and good benefits
Management is not very good at recognized and appreciated staff
Great for those that need security and want the ability to advance with great benefits and a decent job culture
Sales Representative & Customer Service Specialist (Current Employee) – Montréal, QC – 19 September 2017
*A typical day at work is about helping members and completing your daily tasks *Learned how to deal with every type of person and how to manage time effectively and efficiently *Management is accommodating when they can be *People are friendly and respectful *Patience is a virtue *Meeting new people
Customer Service (Former Employee) – Richmond Hill, ON – 20 June 2017
I was a cashier assistant on a seasonal assignment. I really enjoyed working in the busy atmosphere. I was treated well. It as great place to work. I got along with all of my co-workers. I was trained on my job and I learned quickly how to support customers and other staff members.
Lead manager/Customer Service sales (Current Employee) – Pointe-Claire, QC – 24 April 2017
Costco is quite the popular warehouse for merchandise and can get very crowded most times. It's requires constant focus to stay ahead of tasks and production is always being made to avoid any complaints.
Customer Service (Current Employee) – Richmond, BC – 2 June 2016
The work atmosphere was great, and the coworkers as well as management are all nice people, adding to the enjoyable atmosphere when working there. The hardest part of the job would be keeping up with the enthusiasm of the employees have at times, as constantly talking to the hundreds of customers that pass through is very tiring, but at the same time, is the most enjoyable part of the job as well. Being able to communicate to all kinds of different people i otherwise would not have the chance to is something i greatly appreciate.
Costumer Service (Former Employee) – Ajax, ON – 24 May 2016
Workdays went by so fast from the structured shifts I was given. Each day I was doing a different task and I loved it. The co-workers were so friendly and so knowledgeable about every product in the store. I learned a lot from one month of working there.
Customer Service (Current Employee) – Scarborough, ON – 7 April 2016
Costco is a great stable company to work for with amazing hardworking employees. There is constant work throughout the week and double the amount on weekends, which I thrive on. The management are a bit oppressive but they do try their best to have employment meetings often to better improve our working environment.
It takes a certain type for person to be able to work for a growing company like Costco. There are all types of people you will be dealing with on a day to day basis. I'm grateful for the opportunity of being able to work with different departments and gaining more knowledge of the workforce.
The only downfall is the heavy work labour occasionally due to the larger volume of goods sold. Aside from the hard labour, I take pleasure working with members and providing excellent customer service and I've also grown great professional relationships with the regular members.