Good work environment, Bad management team.
Cashier Assistant (Current Employee) – Toronto, ON – 17 April 2018
A typical day in the life of a Cashier Assistant would include unloading/loading carts, grabbing an item for a member, cashier duties (if you're cash trained), boxing member's items, and providing great customer service.
I've learned how to become more patient when working with difficult and rude members, learned to call for help when needed, and learned how to be more patient with management. You also have to learn when to make a joke you think might be funny as someone might be offended by it.
Management in my branch have very little communication with one another, and lack management and leadership skills. They can be very unprofessional, disorganized, and show favoritism.
The workplace culture and environment is very relaxed. We have a very casual dress code. I have no complaints with fellow coworkers, as everyone who works here is very friendly and approachable.
The hardest part of the job is definitely learning how to bite your tongue and tell yourself that an argument with a member isn't worth getting in trouble for. Some members can be very rude and disrespectful, in which you would call for a supervisor. You should be patient and verbal if someone needs your help with loading their cart, as some people are very particular.
The most enjoyable part of this job is definitely how neat and nice you pack the cart. As well as the friendly atmosphere within coworkers, and occasional nice member you can joke and bond with. Plus, seeing a member walk off with a smile on their face as you tell them to have a nice day is very rewarding, at least for me.
Free membership after 3 month probation period, friendly coworkers, constant 25 hour work week.
Late shifts, hard to move up due to seniority, management team is unprofessional.