Costco Wholesale Employee Reviews in Ottawa, ON
Ottawa, ON103 reviews
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Have been working for Costco.ca for awhile now, very much enjoy working for the company. They take good care of us and some sups and management do care about you as a person not as an employee. Yes, agree there are a lot of apps to learn, need to keep up to date on the ongoing promotions offered, that's all part of the job. Since COVID-19 came to Canada in March 2020 Costco has taken all the necessary safety measures and government guidelines and have kept us safe through the entire pandemic. Never worked in the warehouses, would like to thank them for all their hard work they do each and everyday for the members. THANK YOU!
Salary and Benefits
Management talks the talk, a lot... but that's all.Lots of policies in place, they read nice but a rarely enforced.Have a concern? Watch your back, the boot-lickers are near, and most think of themselves as 'he without sin".Management promotes Igors (lot's of "yes master" types - see quisling)If you come to work to play and make friends, apply now. If you want to work and support the customers well and expect management to have your back, do not work for Costco.
Friendly atmosphere, lots of fun
Don't fight for the customer, you'll upset the quislings.
Most Unprofessionally managed Customer service Contact center. To begin with they cant manage training cycle in a proper way . - No Planning - Can change the location,timings of training on the fly - They dont have a professional attitude to acknowledge if there is anything wrong on their side. - Treat trainees in the most unprofessional way - Some trainers dont have professional attitude - they can judge you in most unethical way- Seriously i didnt expect this kind of caustic environment from an organization like Costco. I can go on and on about the way of working - All they care is about how fast you serve your customers- They seriously don't care about the customer satisfaction (Only Online Customers)
Worst attitude of some of the management -
- You become a machine within the corporation - productivity matters more than service interaction -because they are not being developed. Employees recognize that there is a lack of opportunity in their organizations. ... Managers who provide their employees opportunities to develop their careers are in a good position to retain their employees.
Contrary to what I expected, Costco is a very toxic place to work. No matter the location, there is always something that causes all the red flags to go off. I feel as though I am stuck in this place, no matter what position I go to. I realized it all comes from the top. Micromanagement, favouritism, negativity. All of it. If you take sick days, you often get spoken to. If you have an occasional conversation with colleagues, you are given the "talk". You have to work 10 hour days, but are only paid for 8. If you need stress leave, they consider you weak. They say they take care of their employees, but most salaries are not enough to live. They do not take into mind anyone's mental health, and think throwing money at you and increasing benefits for counselling will solve problems. Though my pay is decent, many people are paid less than what they are worth, because "seniority is the only thing that matters". Many employees, especially senior ones, are burnt out and not valued by the company, and they openly criticize things, but they are not considered. HR also does not seem to listen or care about problems, and just dismisses them as "growing pains" or that you "needing perspective". The open door policy is just on paper, but doors are often closed, and they make you feel as though you are always wrong. Don't recommend anyone to have to work in such a place. ** My job title is not the real one, and neither is the hire date as I do not wish to have negative repercussions due to my role in case someone from my company encounters this **
If you are looking for long term advancement; its a great company! The downside is that they have a very liberal family hiring policy which makes it harder and longer for people to move up whom parents' are not the company's executives. The reason why this company will always have a high turn over of employees.
I've been working at Costco for almost 5 years now, and starting the hob was great. I had great managers and great co-workers, but now approaching my fifth year you get to a point where you have to decide if it's Costco forever or something else. Not to mention too that where I currently work now has been almost unbearable every day. Terrible management plagues me from wanting to work there any longer but that's just my building. Overall though Costco has been great for me as I said earlier you get to a point where you have to decide if Costco is for the long haul or you have other plans.