Correctional Service Canada
Happiness score is 57 out of 100
3.7 out of 5 stars.
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Working at Correctional Service Canada: Latest Correctional Service Canada Reviews

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Canada233 reviews

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3.6Work-life balance

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While it's a stable government job, the environment in some intstitutions is beyond toxic. Lots of managers fail upwards. Incompetence at every level. Lazy and refuse to do work? No problem managment will find someone else to do it for you and there will be zero consequences. TONS of political games and corruption. Some of the stories are hardly to be believed. Pros: usually lots of overtime. Good benefits and lots of schedule options.


Overtime, benefits


Toxic environment, incompetence, corruption.
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High-demand job, but highly rewarding

Working with the forensic population is as challenging as it is rewarding. Working with individuals affected by mental health issues are the primary focus of my employment. The atmosphere is relaxed and fellow coworkers are supportive to you. The work hours range from 7:30am-4:00pm for a Clinical Social Worker position. Management is fair and present. Clinical consultation is available at all times. The benefits and pension are added bonuses which make this job an overall great place to work.
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Insights into Correctional Service Canada

Based on 53 survey responses
What people like
  • Time and location flexibility
  • Fair pay for job
Areas for improvement
  • Inclusive work environment
  • Energizing work tasks
  • Support from manager

Negative Workplace, Terrible Management

Toxic working environment, high levels of mental health issues among front-line staff, no support for mental health, management treats staff like garbage.
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It feels like working in a prison!

Individuals working for CSC require a certain amount of resilience in order to make a career out of it. The environment (sights, sounds, odors) is dreary and negative, and daily interactions with offenders, as well as with management, are mostly negative. Work life for the most part will be monotonous, interspersed occasionally with moments of extreme stress/rage/fear. Like any job, you will meet good friends, people you can trust and rely on, and you will meet people that you will loathe. As a correctional officer, you will be tasked with shift work, meaning schedules can be complex, requiring long hours, working nights (disrupting circadian rhythms), evenings, weekends and holidays as well as forced overtime. Be prepared to miss Christmas, Easter, Halloween, Thanksgiving etc with family until advanced seniority is attained, permitting you to book leave during these sought after times. Correctional officers witness throughout their careers, acts of extreme violence and the full depths of human depravity. This will effect all officers differently, as we are all individuals, but you will be effected on some level all the same, nobody will complete a full career at CSC without it changing them somehow.I encourage most people to look elsewhere for employment, it is mostly a negative soul sucking career, but for those with the right disposition and fortitude, the positives are being rewarded with decent pay, medical/dental perks, pension and job security.
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Good team work , wages are good ,Hard work at times

Good place to work and good wages with lots of travel . They keep you as a casual on call so you may go without work for weeks . Only 90 days in a calendar year that you are allowed to work and then you can’t work until JAN 1 when you sign a new contract. I have been a casual four years hoping to be made indeterminate. So if you work here you need another source of income to fall back on.


Great travel pay and benefits


Hard work and away from home
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Stressful, boring, nerve wracking, terror filled, funny at times, sad at times, camaraderie, back stabbing, negative and poisonous atmosphere and I shouldn't endorse it but the money is decent
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Bons avantages, travail dans un milieu difficile

Travailler pour le service correctionnel du canada offre de bons avantages mais vous devez vous attendre à probablement travailler dans un penitencier selon votre corp de métier.
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Pays well, but a extremely unhealthy work enviroment

The job has good benefits in terms of pay and time off, but it has one of the most toxic work environments in Canada. PTSD rates are extremely high, and staff morale/ job satisfaction has been rated the worst of any federal government agency multiple times. Life expectancy for correctional officers is about 59 yrs of age as a result of job stress, shift work, and a hostile relationship with CSC management .
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Can be toxic. Find joy outside

You're not there to make friends but be professional and respectful. Lots of people gossip stay away from this behavior. Go do your job and go home. Know your collective agreement.
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Know what you are getting into

I think if you decide to work at the CSC that you should leave your Hollywood perspective at the door along with your Cellular device. Get ready to go through daily security screening as you go past the front gate. Life and work inside is way different. Be aware, secure, open minded and quiet. Know what information on a “need to know basis “ means. The work they do for society is a hinge pin in our civil order and the rule of law. It’s a serious job.


Great benefits and pay


Particular social concerns, mental health.
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A broken system

Working in corrections can be rewarding, but tough work. The job might have been worth staying for if I felt like I was heard, that co-workers and management supported each other, and if we could speak up without retaliation. Sadly, that was not my experience. The public service of Canada surveys can be looked up to show how low the ratings are for working here compared to other federal organizations. I worked in the Prairie Health Care sector, where nearly 60% of staff do not have faith in management and do not feel management behaves ethically.
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Not a job for everyone

Can be a challenging place to work, with the high stress of inmates to even your co-workers. Takes a special someone to last years in this role, you’ll see things you have never seen before.
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Horrible staff moral, neppatism x1000, very dehumanizing

The decent pay and benefits is the hook, you get used to the pay and overtime...soul sucking work....the work and atmosphere changes you, you become dark, negative..the staff end up eating their own


Beats being homeless


Soul sucking work, no way you dont end up suffering PTSD, The only way you avoid PTSD is by not engaging in the work your hired to do, ?
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A decent place to work. Great benefits and nice people.

A decent place to work. Great benefits and nice people. Interesting inmates and an opportunity to hear amazing life stories from people from different walks of life and how they wound up in crime.




no influence to change anything
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Good pay and benefits, not-so-good work environment

Work at CSC has gone downhill over the past many years. Although salary and benefits are good compared to the equivalent jobs elsewhere, there’s a negative culture and a feeling of being undervalued. Errors are focused on and good work is ignored.


Pay Benefits Challenging work (for some positions)


Negativity Not being appreciated
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Toxic work environment

Very toxic work environment. Takes forever to get hired as an indeterminate as the job filling process is very unfair once you work there as a term. They basically choose who they want and do not base it on experience & skills.It's all about who you know.


long term pension Administration hours are Mon - Fri, usually 8-4


too many to say
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Can be a fun work environment or can be torture depending on your social skills

High burnout job for those who care / believe too much in the service and it’s mission. CSC only real mission is too stay on budget, so no matter how important something or someone may be, financial consideration will be first and foremost ALWAYS!!


Decent job with good pension


Poorly managed
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Super supportive and amazing to work for!

I’m currently in a Term position, hoping to be renewed for another Term or become Indeterminate. I absolutely love working for Corrections, this is the most supportive and inclusive position I have ever had. My manager is fantastic, and there is a huge focus on work-life balance and self care. Totally amazing and I would recommend to anyone!


Great pay and benefits, able to progress in your career, supportive managers, sense of community, staff activities


Potential to be in a dangerous situation
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Toxic culture . Misogynistic. Opportunities are only for those who deny the dysfunction

Stay away. Salary is not commensurate with what you would make in provincial health care or corrections. Impossible to practice ethically or according to your code. You will have to leave your integrity and standards at the door


East in


Everything else
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Great people to work with and simple work

Great place to work, can be a little intimidating at the start but you get use to it quickly. The work was really slow and the rules can be very strict but it is a prison.
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Toxic, horrible work culture and Management.

You will feel like you lose your soul if you work in Corrections. The Management is absolutely corrupt. It is nearly impossible to maintain personal integrity due to the demands.
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Overall rating

Based on 238 reviews

Ratings by category

3.6 out of 5 stars for Work/Life Balance
4.1 out of 5 stars for Salary/Benefits
3.7 out of 5 stars for Job security/advancement
3.2 out of 5 stars for Management
3.2 out of 5 stars for Culture

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