Corporate Investigation Services Employee Reviews
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A fine place, for a short time
Customer Service Representative (Former Employee) - London, ON - 14 October 2022
Indeed featured review
The most useful review selected by IndeedA decent place to work for a short time. Very casual / easygoing feel in the office. The hours were ideal, early mornings but finishing at 3pm created a great work / life balance. Low pay, with little room for advancement and management tends to pick favourites. Would not recommend for a long term position but is a good place to get started.
Pros
Pool table, free lunches, birthday celebrations
Cons
Low pay
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Excellent
Security Guard (Part Time) (Former Employee) - London, ON - 12 March 2022
Manager was excellent to report to; very timely in responding; fair compensation; professional. This is a top notch company. I highly recommend CSI.
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Food , drink, pool and xbox
Background researcher (Current Employee) - Head Office - 22 April 2021
CIS is a very cool place to work and my co workers are great, a laid back awesome atmosphere at work. Get to speak with great people all day long in my job, I've been here almost 4 years now and have never looked back. I just love it. Free lunches every couple weeks and lots of extras- people really care here. If your not a good fit and don't know how to work hard- you wont last.
Pros
respect from management, free lunches and the odd surprise
Cons
cant think of any- could always use more money
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Official response from Corporate Investigation Services
17 January 2022Thank you. We're glad to hear the we're a 'cool place to work'! Without the hard work, dedication and energy from our staff, we wouldn't be able to do what we do.
Excellent Place to Work
Team Lead (Current Employee) - London, ON - 14 January 2021
I have worked for CIS for almost two years, and I can confidently say I feel valued, appreciated, supported, and I've been given opportunity for advancement several times throughout my tenure. I come to work every day knowing the expectations of my role and feel comfortable asking my superiors questions at any point in time. The workplace culture is positive, warm, and I have learned so much since I first started. I would absolutely recommend CIS with complete transparency.
Pros
Flexible, Supportive, Positive Work Environment
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Official response from Corporate Investigation Services
17 January 2022CIS is glad to have you on our team and appreciates your feedback.
Fun and Supportive Place to Work
CSR - Customer Service Representative (Current Employee) - London, ON - 13 January 2021
CIS has been one of the best places that I have had the pleasure of working at. No day is alike, and while we work hard, we have fun while we are doing it. The work is enjoyable and interesting, and there has been a lot of room for growth during my time here. There are also lots of perks that the company provides such as a large lunchroom that includes a pool table, Xbox, cupboard with free food (for if you forget or don't bring a snack or lunch) and popcorn maker (among other stuff), staff incentives, awesome holiday parties (including decorating the office for holidays and dressing up for Halloween), random pizza or catering events, and the company is involved in the community (environmental challenges, participating in London Clean & Green, raising and donating money for the local animal shelter, etc.). The social committee is very active, and not a month goes by that they aren’t planning something for the employees. Management celebrates birthdays and anniversaries, and fosters a supportive, communicative, and caring environment. They also believe in work-life balance, which is something needed and appreciated. Staff are also encouraged to decorate their desks and dress for their day – individual personalities are encouraged and celebrated. They cultivate an environment of positivity, teamwork, and inclusion. They also have really great apparel (they let you pick the colour you want), and it’s fun to see everyone wearing their CIS clothing!
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Official response from Corporate Investigation Services
17 January 2022Thank you for being a part of our team! You're right. Every day is different here at CIS and we appreciate the dedication of our staff and their insights and abilities to get the job done, all while enjoying each day.
Good employment for beginners
Client Service Representative (Former Employee) - London, ON - 13 January 2021
Not much room for growth and lower management does not show appreciation for her employees like higher management does. Instead she picks favourites and let's them get away with things that the typical employee would get in trouble for. That being said, I did enjoy working for the company and wish them the best with their future.
Pros
Easy work
Cons
Poor lower management
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Official response from Corporate Investigation Services
17 January 2022Thank you for your feedback. It is greatly appreciated and valued by our team.
Great Work
Private Investigator (Former Employee) - Regina, SK - 10 May 2020
I enjoyed working at thi position in Regina, Saskatchewan . Worked only for 10 days in remote location. Employees are very friendly and courteous and very helpfull
Pros
Great pay
Cons
Lots of travel
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Official response from Corporate Investigation Services
17 January 2022Thank you for your feedback. We're lucky to work with some of the friendliest people around.
good company
Corporate Investigator (Former Employee) - London, ON - 6 February 2020
good company - Emergency First Aid & CPR/AED Level C not required but I had it, as well as a forklift license for undercover work. lOCATED IN lONDON ON but I worked from Toronto
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Official response from Corporate Investigation Services
17 January 2022Thank you for being a part of our team and for your feedback. CIS staff enjoy working at a variety of locations when needed. We appreciate your comments.
Typical Strike Company
Security Guard / Private Investigator (Former Employee) - Lambeth - 10 November 2019
Standard security procedures for labour Disputes
Onsite leadership varies from job to job
Jobs tend to be offered to a select crew based on availability
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Official response from Corporate Investigation Services
17 January 2022Thank you for your comments and feedback. CIS strives to provide suitable employment based on both company and employee needs.
a friendly work environnement
Bilingual Client Associate (Former Employee) - London, ON - 15 November 2018
I enjoyed interacting with clients, by answering their inquiries and gathering the required information to perform my duties.
a very friendly environnement
the management works closely with the employees and takes in consideration their feedback.
a balanced life style.
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Official response from Corporate Investigation Services
17 January 2022We appreciate your comments. Your feedback is valued by our team and we're honoured to work beside some of the friendliest people around.
If I could give a negative star rating I would
Was a Security Officer and management driver (Former Employee) - Lafarge Bath, Ontario Labour dispute - 28 August 2018
Worked a Labour dispute at Lafarge in Bath, Ontario. They intentionally cause issues with those on strike to prolong the strike.i quit after I refused to do this. They would intentionally try to get striking workers to lash out in violence. Strongly advise if you have any integrity, ethics and morals avoid this company like the plague. I also suggest all employers looking to hire them to avoid at all cost, they will only cost you more money in the long run, with court costs and other things.
Pros
None
Cons
Dirty company, poor ethics and integrity when working Labour disputes. Only there to cause problems
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Official response from Corporate Investigation Services
17 January 2022We;re extremely taken back by your comments but understand your need to express your experience. Investigations and strike management is a tough industry to work in and requires very thick skin at times. As we follow all standard and legal operational policies, we strike to do the best work possible each day. We appreciate the time you spent working with our team.
Always Room for Improvement. But
Dual Licensed (Former Employee) - London, ON - 13 March 2018
I'm moving on to a full time job but keeping my foot in the security field.
Have worked for similar companies and comparatively, these guys are a cut above the rest.
Given the nature of the work being Strike Management and some Investigations (the background stuff, I don't know much about) they have a very good reputation with strong supervision who actually do respond and take care of problems and my first choice.
The work life balance sucks but that goes with the unpredictable type of work. The big thing for me is that they seem to take the time to screen their folk and hire some good ones. I haven't worked along side a lot of crazies unlike some other firms who hire anybody.
Hours are long and unpredictable as are the shifts but when you're working they pay ok.
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Official response from Corporate Investigation Services
17 January 2022Thank you for your comments and feedback. CIS has some of the best investigators in the area and enjoy the word we do.
Poor
Security Guard (Former Employee) - London, ON - 6 December 2017
I was hired for a full time job. I got 2 shifts in 5 weeks. They blamed it on the client
Management is disrespectful they do not care about their employees.
Pros
none
Cons
they lie to employees
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Official response from Corporate Investigation Services
17 January 2022Thank you for your feedback and for the time you spent her at CIS. The industry calls for varied work shifts and that can be a challenge sometimes.
Demanding & Rewarding
Private Investigator (Current Employee) - Lambeth, ON - 8 June 2017
Physically Demanding on Body with Sitting and Standing for Long Hours
Great Group of Workers
Accommodations and meal allowance
Professional
Confidential
Great Coordinator and Office Personnel
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Official response from Corporate Investigation Services
17 January 2022We appreciate your comments. Thank you for your feedback. CIS values their workforce and we do everything we possibly can to make sure that they are welcomed into a positive environment.
Too many issues
Private Investigator (Former Employee) - London, ON - 30 September 2015
Not a company I'd recommend.
Lack of respect, felt like I was being used.
Most present and past employees feel and felt disrespected by this company.
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Official response from Corporate Investigation Services
17 January 2022We are sorry to hear about your perception of the company but thank you for taking the time to work with us and provide your feedback.
Great job as long as it lasts
Security Officer (Former Employee) - Windsor, ON - 30 April 2015
The job was fantastic as long as you were willing to be gone for 2 months and home for a few weeks then gone for 2 more months and the economy can support a striking union once the economy crashed so did my job so work life balance is relative to if you have a family and are willing to sacrifice the time with them
co-workers were a great crew
hardest part of the job was the 12 hourr shift hours away from the job site making for 14 or 15hour days living in a hotel for 2months basically just working eating sleepin that was your life for 2 months at a time all done in a shared room of a hotel swithcing off with your roommate at the jobsite
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Official response from Corporate Investigation Services
17 January 2022Thank you for your feedback. Security as a career can be very challenging and demanding at times.
Professional
Security Guard/ Investigator/ Supervisor (Current Employee) - Ontario - 6 May 2013
CIS has a great leadership team with an open door policy. Always wanting to better their employees.
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Official response from Corporate Investigation Services
17 January 2022We appreciate your comments and thank you for providing your impressions of CIS. You are valued.
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Ratings by category
3.9 out of 5 stars for Work/Life Balance
3.6 out of 5 stars for Salary/Benefits
3.1 out of 5 stars for Job security/advancement
3.8 out of 5 stars for Management
3.8 out of 5 stars for Culture
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