Convergys Employee Review

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Fortune 500 Outsourcing Service Provider
Data Architect, Sr. DBE/DBA/SE/SA (Current Employee) –  Mountain View, CA7 March 2013
- Mostly Agent outsourcing biz, while I was in S/W R&D dep't
- Global Company
- Working with other remote teammates
- Working with other remote teams.
Pros
working with other remote team member
Cons
working with other remote team member
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Enhanced may technical and communication skills.
Customer Service Representative (CSR) (Current Employee) –  National Capital Region19 May 2018
They have productive and lively environment. People are easy to get along with. Management push you to give out your best. They take opinions and suggestions from employees in a positive way.
Pros
With incentives when hitting targets
Cons
Need to work on graveyard shift
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productive and stressful
Customer Service Associate (Current Employee) –  Glace Bay, NS18 May 2018
working here gives stability, friendly, not a bad place to work, pressure to upsell and upgrade, tried to put employees in good spirits, calls are plentiful and quotas need to be made, co workers help each other out,
Pros
bonus pay
Cons
long hrs, not enough staff
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Overall rating

3.5
Based on 13,576 reviews
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Ratings by category

3.3Work/Life Balance
3.4Salary/Benefits
3.2Job Security/Advancement
3.2Management
3.3Culture