productive, need to hit quota so time goes by fast
Outbound Customer Representative (Former Employee) – London, ON – 12 February 2018
need to make a lot of calls throughout the day, I learned how to be more helpful, how to cater to the customer more. Everyone is friendly on the floor. The hardest part of the job is fast pace, you got to keep calling people. The most enjoyable is you get prizes when you do good.
Sales Associate (Current Employee) – Welland, ON – 9 February 2018
pressure to perform sales or you are threatened with job loss, very rare to get weekend off. if you need a day off you have to agree to work the weekend example if you need tues off.... you cant work weds instead you have to work on your cheduled wekend day off
Customer Service Representative (Former Employee) – London, ON – 5 February 2018
mangers were very knowledgeable upbeat workplace culture enjoyed helping customers resolve any issues with billing the hardest part of the job was long hours and a lot of sitting the most enjoyable part was learning some very valuable skills
Customer Service Representative (Current Employee) – Glace Bay, NS – 5 February 2018
Management was awesome and the co-workers were great, It was a fun& friendly environment. Easy to get along with people down there. A good experience for hands-on work, and with phone skills. Able to put a smile on customers face for helping them with there situation. And the more important very flexible schedule for students. In the summer, students can do full time and anytime they can switch to part-time.
Corporate Solutions Team (Former Employee) – Glace Bay, NS – 4 February 2018
A typical day at work would be we would contact customers regarding their Sirius XM satellite radio. Management is ok. the most enjoyable part of the job was the other employees that you would work with. you are together so much that they are like family.
Senior Technical Support Specialist (Former Employee) – Brandon, MB – 1 February 2018
Typical day at work involved high call volumes learned: More I.T. and open source than I ever thought possible Workplace culture among employees: some of the best friends I ever had Hardest part of the job: Never having the information you needed in advance in order to prepare for upgrades, outages due to maintenance etc Most enjoyable part of the job: amazingly intelligent people
Phone Agent (Former Employee) – Glace Bay, NS – 1 February 2018
It was a fun& friendly environment. Easy to get along with people down there. A good experience for hands on work, and with phone skills. Able to put a smile on a customers face for helping them with there situation.
Customer Representative (Former Employee) – Belleville, ON – 31 January 2018
Management was awesome and the co-workers were great, but the people you have to speak to on the phone are nightmare inducing. Hard to unwind after work knowing you need to do it all over again the next day, and week, and month. Oh, and you need to sacrifice your break time to use the washroom. No quick toilet runs allowed!
Sales/ Customer Loyalty/ Tech-Chat Support (Current Employee) – Belleville, ON – 26 January 2018
Great place to work, not so bad, the hours are great if you need money. tasks assigned are not impossible however you really do need to be customer service oriented. Bonuses are great and so is the Benefits program
two paid 15 minutes breaks, which are always nice, one 30 minute lunch
Hours can be dragged on and you don't always get the shift you want