Daily feeling of reward when I assist clients in sorting out, phone bills, manage accounts, data usage, plan changes etc.
Great relationships with co-workers; we work as a team helping each other, holding ourselves and each other accountable to get the best job done when helping our clients.
Management is supportive and stimulating. They look to bring out the best in me and my coworkers, and satisfy the needs of clientele.
Learned new systems, skill sets, and bettered myself, while extending my customer service knowledge.
Most difficult part of the job would be making sure if a customer calls in with a complaint that I do my absolute best to help resolve the issue for them.
Best part of this job, is some of the conversations I get to have with our loyal customers. It is validating to hear the customer pleased with the job I do for them. I am very much a people person so I find it gratifying to help these people and hear their grateful exclamations.
Contests, employee appreciation days, fun activities, friends made