Don’t be nervous. It’s easy stuff + all common sense. You’ll do awesome! Good luck!
Do your homework, what is expected at a call center. If you have anxiety then this is not the place for you. You need to be a true professional in all aspects: communication, loyalty,and confidence in yourself.
Be ready for some pc testing and answer questions honestly.
Answered - Customer Care Representative (Current Employee) - Welland, ON
Improve your english proficiency skills and your communication skills.
Answered - Customer Service Representative (Former Employee) - Quezon City
Just be yourself
Answered - Sales Associate (Former Employee) - Glace Bay, NS
One should have the basic knowledge of computer software and hardware.
Should be fluent in english,
should carry good typing speed
Answered - Technical Support Associate (Former Employee) - Gurgaon, India
Just talk, they'll take anyone competent
Answered - Advanced Technical Support AT&T Contract (Former Employee) - Chilliwack, BC
Build up on my extensive background in technical and customer service, my leadership capability and my success over the last few years.
Understand what position I what to work as, and aim to be more that what was expected
Answered - Team Manager (Current Employee) - Quezon City
Be confident with your communication skills ,be courteous and gentle in your approach.
Answered - Customer care officer (Former Employee) - Gurgaon, Haryana
Just focus and be confident
Answered - Customer Service Associate (Former Employee) - Bacolod