Questions and Answers about Convergys

Here's what people have said about working and interviewing at Convergys.

View all 23 questions about Convergys

How should you prepare for an interview at Convergys?


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11 answers

Do your homework, what is expected at a call center. If you have anxiety then this is not the place for you. You need to be a true professional in all aspects: communication, loyalty,and confidence in yourself.


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Be ready for some pc testing and answer questions honestly.

Answered - Customer Care Representative (Current Employee) - Welland, ON

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Improve your english proficiency skills and your communication skills.

Answered - Customer Service Representative (Former Employee) - Quezon City

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Just be yourself

Answered - Sales Associate (Former Employee) - Glace Bay, NS

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One should have the basic knowledge of computer software and hardware.
Should be fluent in english,
should carry good typing speed

Answered - Technical Support Associate (Former Employee) - Gurgaon, India

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Just talk, they'll take anyone competent

Answered - Advanced Technical Support AT&T Contract (Former Employee) - Chilliwack, BC

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Build up on my extensive background in technical and customer service, my leadership capability and my success over the last few years.
Understand what position I what to work as, and aim to be more that what was expected

Answered - Team Manager (Current Employee) - Quezon City

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Be confident with your communication skills ,be courteous and gentle in your approach.

Answered - Customer care officer (Former Employee) - Gurgaon, Haryana

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Just focus and be confident

Answered - Customer Service Associate (Former Employee) - Bacolod

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Just know how to use and keyboard and mouse

Answered - Technical Support Representative (Current Employee) - London, ON

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