Questions and Answers about Convergys

Here's what people have said about working and interviewing at Convergys.

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  • What is the work environment and culture like?
  • How are the working hours?
  • What are some tips for doing well in the interview?

18 questions

Do your homework, what is expected at a call center. If you have anxiety then this is not the place for you. You need to be a true professional in all aspects: communication, loyalty,and confidence in yourself.

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9 A.M- 11 P.M. weekdays
9 A.M- 9 P.M. weekends

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I came to work everyday and met my metrics and ALWAYS worked Mon-Fri and worked 40+ hours.

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FT employment, great hours, it has been here for 15+ years in the community and they give back

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How do you handle Clients in (give situation)?

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Maintaining all the systems at Convergys on Torbay Road, St. John's, making available classroom space for Clients' training needs. Supervising the Security Staff. Providing a comfortable, uninterrupted environment for the clients.

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Call them.. takes 2 seconds to get a job there

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Check their website or visit the call center's site.

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It's fantastic, they have a wonderful interview process consisting of a typing test depending on the type of interview, as well as a lot of situational questions to answer. Such as what to do, or what you would do in a certain situation.

Certainly a warm interview process

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Starting off at convergys you will be placed on afternoons, your performance will determine if you're eligible to be placed on days.

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