2.9 out of 5 stars.
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Contact North Employee Reviews

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Canada14 reviews

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3.3Work-life balance

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Middle management mostly good, upper management interfering

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The organisation is bogged down in putting out fires and interferecne from the top. Shuffling of directors and ego games made the office unbearable- constanty harassed by personell who feared losing their jobs while unloading their workload on others to get ahead. Mid management very understanding and made excellent accommodations for various work needs.


attentive to workplace accommodations


work loads not being completed in a timely manner- constant shifting agenda
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Fun place to work

Its a good place to work, where you know you are helping others. you spend your day answering inquiries from students and researching options for them , to find what programs and courses they like
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Good job

Too bad contact north doesn't get more funding from the government. It's enjoyable and meaningful work but when you don't have a lot of resources at your disposal it's hard to make much of a difference in people's lives.
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Not many hours

Contact north is a low paying job with minimum hours and very little support. It is impossible to live on this income. They don't hire full time, only part time.
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Good company to work for

Good company to work for, fair hours, very professional and by the book. I enjoyed working at Contact North. Although staff turnover is high. Friendly co workers
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Insights into Contact North

Based on 3 survey responses
What people like
  • Feeling of personal appreciation
  • Supportive environment
  • Inclusive work environment
Areas for improvement
  • Fair pay for job

No real opportunities for growth within

Dull- I didn't find the job challenges you to expand, nor did it offer any new opportunities for growth. It's nice if you are working on your own educational studies at the same time as it gives you access to complete your own work.


Able to work on your own educational growth


Boring- many dead periods.
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Worst employer EVER

Think that this job is going to be good because it's "funded by the Government of Ontario?" Think again - they will bribe you with what sounds like a good wage, and then after deductions, you're basically at minimum. This job has a terrible salary, management, culture, and security. There is no job security. There have been several complainants of wrongful dismissal, which have been proven to have merit. Everyone is terrible at replying to emails, no one truly cares, and every single person who works this job learns why Contact North really is the worst employer out there. Prepare to be heavily micromanaged, and have your opinion be unheard even though you are the person who knows the job, clients and location best. Your superiors will still act like they know everything better.




Extremely terrible pay, micromanagement, no respect, no job security
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a job to retire with

If you like routine this is a job for you, there is some diversity to your day as the locations change but its pretty much the same thing every day. I learned a lot from this position, however, I am not a fan of routine.


great work schedule as your plan your own day


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Nice people and a good idea, but a bit of a hot mess

Still some kinks to work out. Training was pretty slapdash, hours are far too few for anyone to stay on a long time. At my branch, the supervisor was an odd duck, not great with people in a role that requires good people skills. I think the location I was in didn't really require them. It was a lot of sitting around trying to find work to do, which for some reason, required 3 employees at terrible pay rates.


Nice people, flexible hours


terrible pay, bad training, ineffective management
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Review of Contact North

Contact North is a relaxing flexible place to work. Helping people with their educational goals is very rewarding. The hardest part of this job is there isn't enough hours.
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Not good place to work

Never do you get a raise. Not enough hours . Supervisor hired is very bad at her job. No follow through. Should not be in a supervisory role. Supervisor is not professional. Lets her own personal feeling get in the way of being fair to the staff member that she is overseeing.


Minimum wage forever. No one gets even the smallest raise.
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Providing student assistance with multiple facets to help them move forward

-meeting various people from partnering companies -Helping students gain knowledge of online environment -Engaging in conversations with students and staff regarding future academic goals


daytime hours


limited hours with no chance of moving up
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It was okay

It was a nice part time job. I loved working with the students and setting up the equipment.
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Great company however more needs to be done for their supporting staff.

Company has a great concept to enable people to continue their education. A typical work day is researching information for clients, answering questions by phone and email, greeting and asssiting client maintaining data base updates. My immediate supervisor at the site is a charm to work with.


some free courses


limited working hours
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Overall rating

Based on 14 reviews

Ratings by category

3.3 out of 5 stars for Work/Life Balance
1.9 out of 5 stars for Salary/Benefits
1.9 out of 5 stars for Job security/advancement
2.3 out of 5 stars for Management
2.7 out of 5 stars for Culture

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