Pretty good pay, bad hours
Technical Support Representative (Former Employee) – Dartmouth, NS – 19 July 2019
This job pays you a good amount for the work you are doing. You get to sit and talk to people all day and be comfortable, but it is sometimes draining and can become repetitive. If you like call centres, this will probably be the best one you can work at.
This job is very micro-managed (you're confined to your desk all day and you have to mark down every time you leave your desk; that being a break, lunch, bathroom etc.) so be mindful of that.
The people are awesome, everyone is super nice and they want to you succeed.
HOURS ARE BAD, but you will get 40 hours+ no question; they want you to be working more and taking less time off. Basically, if you are just an average Joe with no kids, home life etc. and you don't care what shift you work, this job is for you. The scheduling system is completely out of your hands because they say it's based on performance but they'll schedule you the night shift even if you are doing really well. Most of the time after training you are put on the night shift for 2 months straight keep in mind, after that period you'll get your desired choosing for shifts.
Good people, good pay, bad hours, sub-par work.
People, comfortability, money, can balance around school