Questions and Answers about Concentrix

Here's what people have said about working and interviewing at Concentrix.

View all 74 questions about Concentrix

What questions did they ask during your interview?


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13 answers

How do you handle an unhappy customer?
Examples of how you turned an unhappy customer into a happy one?

Answered - Customer Service Ambassador - Call Center (Former Employee) - Oshawa, ON

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If you are applying for IT position, most of the question is regarding on IT infrastructure.

Answered - IT Security Analyst (Former Employee) - National Capital Region

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Give an example of a time you had to explain a difficult situation to a customer

Answered - Customer Care Advisor (Current Employee) - Hamilton, ON

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They ask you questions like “can you tell me how to draw a house” to see how well you can give directions to customer. They ask how much technology you have used and how well you can use a computer and type, and they ask questions to test your problem solving skills as well. They have a pre screening phone interview where they ask the basic questions to see if you qualify for a face to face interview at their office as well.

Answered - Technical Service Advisor (Former Employee) - Hamilton, ON

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Experiance automotive background

Answered - Technical Consultant, FCA STAR Center (Current Employee) - Auburn Hills, MI

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How do you handle Clients in (give situation)?

Answered - Technical Support Representative (Former Employee) - Bacolod City

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Basic computer test
If your able to work

Answered - Sales Associate (Former Employee) - Glace Bay, NS

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How do you feel if your superior is younger than you?

Answered - CUSTOMER SERVICE REPRESENTATIVE (Former Employee) - Cebu City

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Typical situational questions

Answered - Facility Manager (Former Employee) - Chilliwack, BC

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Basic computer knowledge, typing tests, sales, customer service.

Answered - Technical Support Representative (Former Employee) - Belleville, ON

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