Happiness score is 48 out of 100
3.4 out of 5 stars.
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Concentrix Careers and Employment

Work happiness

Scores based on about 242 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel they are achieving most of their goals at work?
Do people feel they are appreciated as a person at work?

About the company

  • CEO
    Chris Caldwell
    approve of Chris Caldwell's performance
  • Founded
  • Company size
    more than 10,000
  • Revenue
    $1bn to $5bn (CAD)
  • Industry
  • Link
    Concentrix website
Learn more


Browse jobs by category

Customer Service

47 jobs


Salary estimated from 3.9K employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 27.8K reviews and is evolving.



Bingual customer service representative fraud in Riverview, NB
on 16 May 2022
Fun place to start new
Team leaders are awesome and are always helping you to succeed. Very friendly and family oriented . There is room for advancement for the right candidate
Technical Support Advisor, Level 2 in Dartmouth, NS
on 19 May 2022
Great management and support team
A great place to work. It can be stressful at times but the management team is very helpful and welcoming. The culture is healthy and they promote from within. Great company to for advancement
Service Advisor in Oshawa, ON
on 19 May 2022
over worked and underpaid
honestly we are expected to pick up the slack of our co workers, bathroom breaks are timed and you can be coached on them. some departments are commission based which is the only way to get a raise, your just another number there.
Conseillère soutien technique in Montréal, QC
on 18 May 2022
Pas d’avancement sauf pour les amis
A mon avis j’ai travaillée presque 3 ans dans la compagnie a Montréal et d’après ce que je vois si tu n’est pas amie avec le gérant tu ne peux pas avancer! Les postes sont gérés par des amis et non par des responsables de recrutement. Ils font souvent des changements pas nécessaires, et ils appellent des responsables des États Unis qui ne sont pas bilingues, les horraire changent chaque deux mois et bien sûr on donne des accommodation aux amis seulement les autres auront pas l’horaire qu’ils veulent .
Technical Support in remote
on 14 May 2022
go with the flow
just try to keep up with the workload things may change suddenly. Addition opportunities are a plus and dont let the stress get to you .Enjoy your experience .

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Interview insights

Insights from 1.5K Indeed users who have interviewed with Concentrix within the last 5 years.

Average experience
Interview is easy
Process takes about a day or two

Interview questions

questions regarding prev experience and abilities

Shared on 20 January 2021

How do you handle an unhappy customer? Examples of how you turned an unhappy customer into a happy one?

Shared on 6 September 2018

If you are applying for IT position, most of the question is regarding on IT infrastructure.

Shared on 11 August 2018

Common questions about Concentrix

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