Tier Two Analyst (Former Employee) – Edmonton, AB – 25 May 2018
A variety of work that keeps you learning and interest in the job. Good organization to work for that treats its employees well. Good people who are willing to let you take ownership of your tasks and projects.
Have a good selection of contracts where you might fit in.
Anonymous (Current Employee) – Richmond Hill, ON – 22 May 2018
...on what department you end up in, which tends to apply everywhere. In fairness to them, I've been mostly used to startup culture kind of companies so it's most definitely a different point of view from my perspective. Overall though, the people I work with are good.
bilinguad help desk analyst (Former Employee) – Montréal, QC – 7 May 2018
Worked at the company for two years, but never had a salary increase. Great learning expierence, but not a company to stay at long term. People in Montreal were great but there was never a feeling of being part of a team. Work load increased but salary did not. Even the cost of living would have helped a bit. Employees leave but are not replaced. Office is beautiful. management has issues hiring people with accents. It is great to be able to put on your CV that you were the IT guy for 55 different companies, but actually doing it was horrible. Management not able to understand the numbers. The exit interview was a joke. Manager was definately not a people person.
clean work environment, new building, polite and respectful coworkers
seems like company did not care much about the employees, frozen salaries
Operation Analyst (Current Employee) – Toronto, ON – 3 May 2018
Work load level is too much. Need to work on different (maybe 30-40) different infrastructure which creates difficulty while handling P1s. No appreciation for good work, and no respect from leadership team.
TSR (Former Employee) – Vancouver, BC – 27 April 2018
Good company over all but don't stick around to long. Spineless middle management. little to no advancement in pay. You're more of a number then a person. Very little care about Work/Life balance. No pension.
Some of the people are great others are only there because they are related
Unknown (Current Employee) – Richmond Hill, ON – 22 April 2018
The company could have great people working for them but they insist on hiring relatives versus knowledgeable people. Some of the managers are a joke. Just because you've been there the longest doesn't make you manager material. Most of them have no people sense what-so-ever. Pay is far below industry standard.
Site Service Delivery (Current Employee) – North York, ON – 10 April 2018
My typical day is spent at an onsite customers building. everyday is a challenge as i support the network. at the same time the clients office has a very good balance between work and fun, excellent culture and diversity.
Technical Support Representative | Level 1 (Current Employee) – Richmond Hill, ON – 1 April 2018
I have been working at CompuGen Part-Time (Less than a year)
CompuGen has highly skilled professionals (both technicians and coordinators) who are passionate with what they do and deliver quality. It is a pleasure to work in an environment where you learn a lot from others and which is very supportive. The culture is very opened and offers a great life balance! The recruitment process was very agile and quick for myself.
Can't think of any at this moment.
Advice to Management
The involvement shown is motivational. Keep it going.
Project Manager (Former Employee) – Toronto, ON – 21 March 2018
Changes in management and cost cutting have seriously impacted this company's ability to deliver quality service. High turnover of staff and hiring low skilled workers results in poor service. Untrained staff are promoted to management if senior managers are related. There are still many great employees working very hard despite the lack of proper tools or the poor leadership.
Good pay (except for new employees) and good benefits.
Service Desk Analyst (Current Employee) – Richmond Hill, ON – 15 February 2018
Management is very friendly and helpful. Colleagues are willing to help and assist if any uncertainties arise. As for moving up in the company it is hard for me to say, as I've been with the company 1 year and haven't moved up yet.
Bilingual Technical Helpdesk technician (Former Employee) – North York, ON – 26 January 2018
Not a good work environment. Management does not consider the work load being put upon their staff. And Management never communicates what they require from their work staff. Over all the company work environment is very un -healthy.
Desktop Support Technician (Current Employee) – Waterloo, ON – 5 January 2018
Worked at client site for Compugen Inc. Typical day of IT support as like many other places. Lots of tech to learn, no opportunity or offers to learn more by Compugen. Management is all company based and a lot of yes men/women vs employee based. All they care about is company revenue. Raises if you get them are not so great. I have had .5 to 1.5% max over 10 years. With 3 years of no raises. No appreciation for employees or their work, no perks. Client was better to me than Compugen was in regards of appreciation. Lies and deceit are typical practices of this place. MGMT and HR vs PR they put out to word are completely disconnected Pay is not reviewed as it should be, same job done by many different people with all different rates or the sucker they happen to land.
Deskside Support Technician (Former Employee) – Calgary, AB – 14 December 2017
this place was terrible after a few years. Started out fine but pay never went up from 7-11 level, on call was excessive, management only cared about numbers and there was not a single event to give back to the employees.