CompuCom Employee Review

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IT Field Specialist
IT Field Specialist (Former Employee) –  Toronto, ON25 July 2013
Warranty Services: Commercial SMB, problem determination, onsite support, parts logistics and exchange
 Working with ticketing application I had to troubleshoot IT equipment in schools
 Dispatch Break/Fix Services for desktops, laptops, netbooks and peripherals
 In charge with IMACs (installs, moves, adds and changes) on a daily basis. New Equipment preparation,
hardware setup & installation, disk formatting & cleaning, install boards, memory & peripherals, network setup
& connections, disassembly & reconfiguration
 Installed new OS, software & drivers which were usually predefined images
 Upgrading hardware or software and scaling systems for expansion
 Backups and Recovery – Including strategies that fit the realities of the business and help maximize uptime
and protect data
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Great place for IT support experience
Technical Support Analyst (Current Employee) –  Mississauga, ON7 March 2018
Great place for gaining IT support experience both as a team and as an individual. Can be quite hectic at times but at the end of the day the job is quite manageable and is not one where you are forced to take your work home with you after you are done your shift.
Pros
Good Benefits, Very Understanding Management
Cons
Raise/bonus structure are in need of reworking
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Employees are very friendly and supportive
System Support Specialist (Current Employee) –  Canada,ON5 March 2018
CompuCom provides IT managed services, infrastructure solutions, consulting and products to Fortune 1000 companies committed to enhancing their end users' experience.
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Overall rating

3.4
Based on 1,444 reviews
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3.5Work/Life Balance
3.1Salary/Benefits
2.8Job Security/Advancement
3.1Management
3.3Culture