CompuCom Employee Reviews

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Irrelevant when it's subcontracted out
IT Field Technician (Former Employee) –  Sault Ste. Marie, ON19 June 2018
This was the best job I had in 2 decades, I wish it could have lasted longer (contract).
But they treated us like toddlers for scheduling.
They also created an illegal contract for employment that will bite them back in the future (called shamming in Austrialia)
Pros
Great pay
Cons
No days off, rediculous attendence proceedures
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Environnement de travail correct
Bilingual help desk analyst 1 (Current Employee) –  Mississauga, ON14 June 2018
le personnel est sympa et l`environnement est correct mais je trouve que le management ne gère pas bien le personnel.
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Productive workplace with lots of travel required
Field Services Technician (Former Employee) –  Calgary, AB29 May 2018
Typical day at work includes travelling for a good part of the day and required self-starting to organised your work for the week. Management was alright but seems to be trending downward as positions are replaced and chaos beginning to reign.
Cons
Poor internal software
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Great place of work.
Help Desk Analyst (Former Employee) –  Mississauga, ON7 May 2018
Its great place of work.
decent pay, benefits.
there are some challenges but management is able to help resolve the issues.
work place culture is professional.
good team, friendly colleagues.
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Job Focused only
Team/Technical Lead (Contract) (Former Employee) –  Burlington, ON2 May 2018
Only concerned with getting the job/contract done. No consideration for any family concerns, etc. I was in four cites over four months and had to negotiate to get home.
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No attempt at retention nor recognize hard work
Client Relationship and Integration Engineering II (Current Employee) –  Dundas, ON30 April 2018
They claim customer first but do nothing to hire skilled nor retain skilled personnel.
Won't train.
Wont give raises.
Won't hire backups to cover for clients
VP's won't support Managers - can hear the frustration in Managers when asking for anything to help their personnel or employees to do their jobs/work.
VPs' pay lip service of going the extra mile but are entirely based upon how much money they save from each customer.
Pros
Telecomuting
Cons
Long hours expected.
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Great place for IT support experience
Technical Support Analyst (Current Employee) –  Mississauga, ON7 March 2018
Great place for gaining IT support experience both as a team and as an individual. Can be quite hectic at times but at the end of the day the job is quite manageable and is not one where you are forced to take your work home with you after you are done your shift.
Pros
Good Benefits, Very Understanding Management
Cons
Raise/bonus structure are in need of reworking
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Employees are very friendly and supportive
System Support Specialist (Current Employee) –  Canada,ON5 March 2018
CompuCom provides IT managed services, infrastructure solutions, consulting and products to Fortune 1000 companies committed to enhancing their end users' experience.
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Great
Team Lead/HQ Project Lead Build (Former Employee) –  Mississauga, ON26 February 2018
Manage/Lead various teams of phone technicians, road technicians, desktop support technicians for different vendors/clients. • Install and configure new IT cabinets, servers, network with hardware, workstations and printers for new/rollovers for Shoppers Drug Mart Stores, Statefarm, Citifinancial, Ford Dealer Ships, Homedepot, Petro Canada, Shell, Sportchek, CIBC, Manulife, National Bank of Canada and many other customers.
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Good company to start
Operations Manager / Service Desk Manager (Current Employee) –  Mississauga, ON14 February 2018
Salary does not match with the job title and workload. However, it provides a good start to your career. They pay for your certifications and there can be a growth path but it is not for everybody.
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Non personal employer
Technical Team Lead (Current Employee) –  Toronto, ON31 January 2018
Non personal employer. I could not work for them again. I did not have a understanding manager who would not allow for special needs for family.

Too bad.
Pros
Non
Cons
many
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looking for new oppertunity
System Administrator (Current Employee) –  Mississauga, ON18 January 2018
looking for new position for better future found Compucom is the good place for start but might be not very benicicial for higher positions and just you can spend your good time there.
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Little to chance of job opportunities
Bilingual Technical Support - Tier 1 (Former Employee) –  Mississauga, ON7 January 2018
Salaries are fairly low but ambiance with the rest of the team was very positive. High stress environment but fair with breaks. Very high employee roll.
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Productive with professional approached workplace
IT Specialist (Current Employee) –  Toronto, ON26 December 2017
Every day you learn something new which is great for those who interested in developing and improving skills. Management has a very professional approach to their employees.
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Good experience
Desk side Support Analyst (Former Employee) –  Mississauga, ON21 December 2017
There is a lot of opportunity, You are given almost complete atonomy on how to do your job, as long as you meet the guidelines. The motto was, if there was no complaints, then you must be doing a good job.

Management can be a little on the "cliimbing the corporate ladder" side, but all-in-all it was a good experience.
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Got my start
Information Systems Analyst (Former Employee) –  Mississauga, ON7 December 2017
I can say that CompuCom gave me a first look into the IT world. Although the hours and pace were crushing, I developed customer communication skills and was able to learn how to convey IT knowledge to less-technical users.
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unproductive and minimum fun place ever I met
Service Desk SE III-Tier 2 Support (Current Employee) –  Mississauga, ON22 November 2017
They need to make a salary progress and open opportunity to upgrade candidates. They do not have a bonus system.

They do not have yearly profit system.
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Good place to work but pay is not great at all
Unix/Linux Administrator (Current Employee) –  Toronto, ON15 November 2017
depends on every individual if you prefer money over the environment you can work here but if you prefer money over env. better look elsewhere and this is my review of 150 words.
Pros
friendly env.
Cons
less pay
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great
Sales Associate (Former Employee) –  Scarborough, ON10 November 2017
Nice office environment and friendly coworkers. Very collaborative culture open to new ideas and solution strategies. It was a pleasure to have an opportunity to push my architectural thinking into new dimensions.
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Not a bad place to work
UNIX Support Analyst (Former Employee) –  Calgary17 October 2017
Not much for bonuses for performance (none to be exact), but up until recently it was fairly large service provider with good network and big contracts. Sales skills lacking there for sure.
Pros
Flexibility and opportunities with different clients
Cons
Compensation and benefits
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Overall rating

3.4
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3.5Work/Life Balance
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