Productivity and fun band family oriente place to work
Customer Service and Administrative Assistant (Current Employee) – Mississauga, ON – 24 September 2018
In a typical day in my current position I fulfilled management in the facility, as well as training new staffs and over seeing their work. Throughout the day I completed various administrative duties as well, including answering phones, drafting documents and emails, filing and greeting customers. I also provided strong customer service and resolved customer issues.
I learned to work in under pressure through managed my department alone without any supervision for 3 months. I developed self confidence level, problem solving skill.
Management require to communicate with the client and their customers, vendors and resolve the issues in timely manner alone or as a team.
Adaptably work place, whoever works here helps each other to resolve the issues in work. As long as task completed management is happy about it.
Hardest part of the job is sometimes it’s hard to make customer happy. Always need to be on the loop to resolve the issues. If one day off there are many emails and request to catch up it may cause back log.
Once I knew the system, and experience and the work culture I’m able to work alone and as a team as well. I’m exploring myself to resolve the issue.