Complete Merchandising Solutions Pay & benefits reviews

Overall ok company. I only know my direct supervisor. Never see or hear from anyone else. Job has its challenges… hours are very minimal, hard to find other work to go around it. Don’t get the schedule until a couple days before. Pay is low.

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Official response from Complete Merchandising Solutions

4 November 2022

Thank you for your review. Since our vendors are a 3rd party, we rely on them to provide us with a schedule, which we understand can be frustrating. At CMS we strive to create a culture of recognition and support, and encourage all our employees to give feedback to each other, and to support one another. We hope our employees feel appreciated, and reciprocate these feelings towards one another. Thank you,CMS Human Resources

This company does not pay well. You will be the lowest paid in the garden center

Merchandiser/Supervisor (Current Employee) - Toronto, ON - 14 July 2023

Back breaking work for low low payCMS is responsible for wage fixing with other vendors so that merchandisers get the lowest wage possible. CMS does poor training and absolutely does not care that a merchandiser gets injured.

Pros

You would be better off to work for a different vendor

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Official response from Complete Merchandising Solutions

4 August 2023

Thank you for your feedback. We are disappointed to read this though, as the wage fixing simply isn’t true. We value all of our employees, and follow up on all incidents or injuries to ensure our employees receive the support they need, and offer modified duties where applicable. We strive to ensure our reps are properly trained, especially on safety practices. We have also recently increased our wage for permanent merchandisers. Thank you, CMS Human Resources

Jobs at Complete Merchandising Solutions

Great place to work

Merchandiser (Current Employee) - Ontario - 15 July 2022

Great place to work. Very flexible schedules and hours. Pay is very fair. You get to work outside in the spring and summer! The actual work is fun. Merchandising the plants and taking care of them. Great people on your team and the managers are awesome as well!

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Official response from Complete Merchandising Solutions

19 July 2022

Thank you for your positive comments. We believe our employees come first, and we like to ensure they are given enough flexibility in their schedules as well as enough pay for their work. We put our employee satisfaction as a priority, and your review affirms the hard work we contribute daily. Thank you, CMS Human Resources

Extremely nice people to work with

Merchandiser (Current Employee) - Newmarket, ON - 21 July 2021

I was really excited to start working here but once you realize just how little the pay is and how hard they work you its not worth it at all. They should be paying at least 20$ an hour with the amount of physical labor and strength you need for the job. Not to mention the scheduling is a complete mess they don't give you your schedule until the Sunday before the week you're working so literally one day notice for your shift. Also you have to do your own timesheet and payroll and fill out so many columns and take so many pictures and upload them to the company app of what you do every day because you work alone and NO ONE is ever around. The people that you work with at home depot are amazing, and the supervisor is really great, but that's about the only good things. Don't waste your time you'll get nowhere.

Pros

Nice people

Cons

Terrible pay, to much travel, horrible scheduling, too much hard work for no money.

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Official response from Complete Merchandising Solutions

31 May 2022

Thank you for sharing your feedback with us. We’re sorry your experience didn’t match your expectations. Here at Complete Merchandising Solutions we want our employees to have a positive experience, and enjoy their work. We have addressed your concerns, and have increased our wages, as well as improved our interview process to ensure a proper fit. Since our vendors are a 3rd party, we rely on them to provide us with a schedule, which we understand can be frustrating. Please feel free to reach out with any further concerns, or suggestions. Thank you, CMS Human Resources

Comforatble work Environment

Vendor (Current Employee) - Fredericton, NB - 5 December 2019

good work environment. great team to work with. they are willing to help me in any given case. keeping me up to date on any changes with delivieries and products. good pay and always on time.

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Official response from Complete Merchandising Solutions

31 May 2022

Thank you for taking the time to leave us this review. We appreciate your feedback and strive to ensure our employees have the best work experience, and are given all the help they need to succeed. We are so glad you felt comfortable working with us, and that you enjoyed your time at Complete Merchandising Solutions.Thank you, CMS Human Resources

Insights into Complete Merchandising Solutions

Based on 16 survey responses

What people like

Time and location flexibility
Clear sense of purpose
Inclusive work environment

Areas for improvement

Fair pay for job
Sense of belonging

Flexible Schedule

Project Manager and Visual Merchandiser (Former Employee) - Toronto, ON - 26 August 2019

Traveled to different retailers to merchandise and make purchase orders fro new inventory. Busy during Christmas. Get compensated for gas/mileage but not much.

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Official response from Complete Merchandising Solutions

31 May 2022

Thank you for your comment, and for taking the time to bring this to our attention. We appreciate your feedback, and have increased employee wages to ensure employees are paid fairly for their work. We are also decreasing the amount of locations merchandisers are traveling to, to reduce driving time and gas prices. Thank you again for your review.Thank you, CMS Human Resources

Wasn't worth it.

Merchandiser (Former Employee) - Hamilton, ON - 28 May 2019

Pros + Working outside + Some of the people are pretty cool Cons - Lack of scheduling in part to poor management, size of company compared to managers, and getting dicked around by suppliers - Lack of communication on what is expected to be done. -Merchandise locations may fight you over what they want done, but most stores are accommodating if it was needed. - May get fired without any communication beforehand if you're not perceived as doing the expected. -Minimum wage pay for work that's worth more. -False hiring pretense. I was working more locations as well as more sporadic, and not as many hours as I was told when I agreed during the hiring interview. -Lots of travel for little work.

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Official response from Complete Merchandising Solutions

31 May 2022

Thank you for taking the time to leave your comments. We are very sorry you had a bad experience at Complete Merchandising Solutions. To address your concerns, we have increased employee wages to ensure employees are paid fairly for their work. Additionally we have decreased the amount of locations employees travel to, in order to limit driving time and gas prices. Since our vendors are a 3rd party, we rely on them to provide us with a schedule, which we understand can be frustrating. Our employee satisfaction is very important to us, and ensuring our employees are doing their best work is critical. Thank you for your review, if you have any suggestions or comments, please feel free to contact us.Thank you, CMS Human Resources

Fun job but poorly organised

Visual Merchandiser (Former Employee) - Montréal, QC - 10 January 2019

Was a lot of fun to do the job but the pay was terrible and they wanted you to have your own vehicle to get around with even with the bad pay! Scheduling and planning was non existent

Pros

laid back, fun people

Cons

poorly manageed

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Official response from Complete Merchandising Solutions

31 May 2022

Thank you for taking the time to leave your review. To address your concerns we have increased employee wages to better compensate for the work done. Additionally, we have decreased the amount of locations employees are traveling to. Thanks again for your comments. Please feel free to reach out if you have any more comments or suggestions.Thank you, CMS Human Resources